Great customer service. Quick response and very helpful. I bought blue protect clip on glasses for my husband who is suffering from migraines. His boss also bought him a screen protector from Ocushiel... Mehr ansehen
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Das sagen Bewerter
I love my Occushield screen protector ! It is slightly darker than my screen so sometimes I pop it off (it is magnetic) to use when I want to see something in brighter colors. Also, it really helps... Mehr ansehen
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J'adore vraiment mes lunettes Ocushield. Depuis que je les utilise, mes yeux ne me font plus mal quand je passe du temps sur mon téléphone ou mon ordinateur. Avant, j'avais souvent des picotements et... Mehr ansehen
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I'm glad I ordered an Ocushield product. After a week of use, I can truly say this applies to both the glasses I received and the customer care Ocushield provided. My eyes feel less tired, and my fo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Ocushield
Vom Unternehmen geschrieben
Our medically rated screen protectors filter out blue light, to protect your eyes and help you sleep.
For more reviews click here ➡️ Ocushield Reviews
For more reviews click here ➡️ Ocushield Reviews
Kontaktinformationen
86-90 Paul Street,, EC2A 4NE, London, Vereinigtes Königreich
- (0044) 020 3239 7929
- customerservice@ocushield.com
- www.ocushield.com
4,8
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1204 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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The screen protector has been a god…
The screen protector has been a god send for my eyes particularly as I’m spending lots of time on my phone at the moment. I also had to reach out to them for an issue I had which they resolved in a timely and friendly manner. Would always recommend!
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
That made our day – thank you so much! 🌟 We're really glad the screen protector is giving your eyes some well-deserved relief, especially during those long screen sessions. And it's so lovely to hear our team got your issue sorted quickly and with a smile!
Reviews like yours genuinely help new customers feel confident choosing Ocushield, so we truly appreciate you taking the time to share your experience.
Fun fact: your pupils get bigger when you look at someone you love 💕 So keep those eyes happy!
If you ever need us again, we're always here at customerservice@ocushield.com 💙
Big thanks,
Mia- Team Ocushield
CLEAR VIEWS!!!
Viewing through Occhushield alleviates headaches.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
CLEAR VIEWS AND NO MORE HEADACHES?! That's exactly what we're here for, Phillip! 🙌 Thank you so much for this brilliant little review, it put the biggest smile on our faces.
It means so much to a small brand like us when customers notice a real difference. That's the whole reason Ocushield exists!
Fun fact: eyes can distinguish over 10 million colours 🎨 and now yours get to enjoy all of them headache-free!
We're always here if you need us at customerservice@ocushield.com 💙
Big thanks,
Mia- Team Ocushield
Classy and cool
They feel super lightweight and comfortable, especially during long screen time. My eyes feel less strained and I’ve noticed better sleep when I use them at night. Definitely a good addition to my daily routine.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Classy, cool AND better sleep?! We love that so much, Maria! 🌟 Thank you for taking the time to share your experience. Hearing that the glasses have become part of your daily routine and are genuinely helping with eye strain and sleep is exactly why we do what we do.
Reviews like yours mean the world to a small brand like us, and help new customers feel confident in giving Ocushield a try.
Fun fact: your eyes blink about 20 times a minute – that's nearly 30,000 times a day! So here's to keeping those hardworking eyes happy 😄
If you ever need anything, we're always here at customerservice@ocushield.com 💙
Big thanks,
Mia- Team Ocushield
Waste of money - NO PRIVACY!!! :[[
Update - they have not replied to any of my 3 emails - the below reply was clearly performative - I debated a lot about getting this privacy blue light blocking screen protector. What privacy?? You have to turn your phone almost 90 degrees to left or right before screen goes black, up until then everything is still visible!!!! I’ll assume it’s blocking the % of blue light it claims because I have no way of verifying this. I have previously used a cheaper product where I got 2 privacy screen protectors for £8 and they were amazing, giving privacy from about 15 degrees angle - invaluable when viewing financial info and other sensitive documents on phone especially when out in public. Considering I got the product on sale and STILL paid about 4 times more than the 2 screen protector pack - this is pretty poor. I think I will be reverting back to the cheaper more reliable screen protector as I have now lost the privacy element that I paid a premium for. So annoying 😠
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Hi Anjum, thank you for taking the time to share your feedback, and I'm really sorry to hear the privacy screen protector hasn't met your expectations. That's genuinely frustrating, especially when privacy is the main reason you purchased it.
Just to give a little context, our privacy screen protectors are designed with a viewing angle of around 30 degrees, which is fairly standard across the industry for this type of product. However, we completely understand that different people have different needs, and if you've previously used a product that worked better for your specific use case, that's totally valid feedback and something we take seriously.
We'd really love the chance to make this right for you. Could you reach out to us directly at customerservice@ocushield.com with your order details? Our team will look into the best way to help, whether that's a replacement, a refund, or finding a better solution for you.
We're sorry again for the disappointment, Anjum. We genuinely want every customer to be happy with their purchase and we hope we can turn this around for you 💙
Thanks
Mia - Team Ocushield
Great protection for your eyes.
"I’ve been using the protective blue screen on my iPhone for a few years now. I’ve also bought it for my partner plus a screen for his Mac Pro. The screens have been beneficial as our eyes are not strained or as tired during or after staring at the screens for any length of time. The customer service I have received from the company is also excellent. "
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Susan, this is such a wonderful review – thank you so much! 🌟 A loyal Ocushield customer AND you've converted your partner too... you're officially our kind of person! 😄
It makes us so happy to hear that both you and your partner are experiencing less eye strain and tiredness across your iPhone and Mac Pro. That's exactly the difference we set out to make, and hearing it from real customers like you means everything to a small brand like ours.
Fun fact: reading in dim light doesn't damage your eyes, but it does tire them out! So keeping that screen protection on is always a great call 😊
Thank you again for your continued support over the years, it truly means the world to us. If you ever need anything at all, we're always here at customerservice@ocushield.com 💙
Big thanks,
Mia- Team Ocushield
Great customer service
Great customer service, initial order arrived with a small defect. This was instantly handled, and I’ve been sent a brand new pair free of charge. Glasses are also elite asf!
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Woohoo, thank you so much Jack! 🙌 We're really glad we could get that sorted for you straight away, that's exactly the experience we want every customer to have. And "elite asf" has genuinely made our day! 😄
Here's a fun fact to match the good vibes... your pupils actually get bigger when you look at someone you love 💕
Thanks again for taking the time to leave a review, it means the world to a small brand like us. If you ever need anything, we're always here at customerservice@ocushield.com 💙
Team Ocushield
Absolutely amazing
"So glad I found the blue light screen for my iPad and iPhone, they are absolutely amazing and would highly recommend to anyone. They help protect your eyes as I had dry eyes to so much screen time but with the blue light screen reduces strain on your eyes "
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
This has made our day, Bev, thank you so much! 😊 Dry eyes from screen time is such a common issue and we're so happy our blue light screens are making a real difference for you. That's exactly why we do what we do!
Did you know... reading in dim light doesn't actually damage your eyes, but it does tire them out! Give those hardworking eyes of yours some well deserved rest 👀
Reviews like yours help other customers trust us as a small brand, so we truly appreciate it. We're always here if you need us at customerservice@ocushield.com 💙
Mia- Team Ocushield
You can't put a price on your eyes
Yes these are more expensive than normal screen protectors but what price would you put on your eye health ? It's not as if you can get your eyes replaced. I've just bought my third one of these screen protectors and they're excellent. Easy to apply with the special black guide. Literally just clip it to the iPad/phone etc and place the occushield protector on top. It levels automatically so no two, three, four times of trying to get it straight. Also helps with the air bubbles . So far, not a single one I've bought has bubbles after fitting.
I've noticed my eyes do not get as tired and my Dry Eye problem had not recurred since using them .
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
"You can't put a price on your eyes" … we might just have to steal that, Aileen! 😄 Thank you SO much for this wonderful review, it really has made our whole day.
Three purchases in and still going strong, you are officially part of the Ocushield family! 🙌 And we're so glad the alignment guide has been a game changer for you, that's exactly what it's designed for. No bubbles, no stress, just a perfect fit every time!
But honestly, hearing that your eyes feel less tired and that your dry eye problem hasn't recurred since using our screens... that's everything. That's the whole reason we exist as a brand, and reviews like yours help other people trust that it really does make a difference.
Did you know the cornea is the only part of your body with no blood supply at all? It gets its oxygen straight from the air! So keeping those eyes protected is even more important than most people realise 👀
Thank you again, Aileen, you're a star. If you ever need anything at all, we're always here at customerservice@ocushield.com 💙
Best regards,
Mia- Team Ocushield
Excellent products and customer care
Ocushield not only make excellent products, their customer service is fantastic. I originally had a blue light screen protector to help protect my eyes from strain. I use my mobile phone a lot and am always checking things before I go to sleep which was giving me eye strain and restless sleep. I was amazed at the results, my eyes hurt less, less head discomfort and my sleep improved. When I read about their EMF filter I decided to try that as well. It gave me peace of mind that I was protecting my brain from harmful rays. I’ve been using their products for a couple of years now. Recently I changed my phone and I had no hesitation in getting another screen protector. I needed help with this one and the company customer service was prompt, friendly and helpful. Due to my issue they didn’t hesitate in sending me out another one. I am now awaiting their production of the EMF filter for this new phone which is any day now and I will be buying that too. As a company I find their products are good quality, reasonable prices and they have excellent friendly after sales customer support. I would recommend Ocushield products and customer care. Best I’ve had, they really care about their customers. A refreshing change these days. "
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Hi Angela 😊
Wow… this absolutely made our day, thank you so much for taking the time to share this 💙
We’re so happy to hear the difference our screen protector has made for your eye strain and sleep, that’s exactly why we do what we do. It’s amazing to hear it’s helped reduce discomfort and improve your rest, especially with how much we all rely on our phones in the evenings.
It also means a lot that you highlighted our customer care, we always try to go above and beyond, so hearing this truly means everything to our team 🙌
And yes… the EMF filter for your new phone is coming very soon, we can’t wait for you to try it!
Thanks again for your continued support over the years, Angela, you rock! 💙
Fun eye fact 👀
Your eyes adjust to darkness in about 20–30 minutes, but blue light from screens can reset that process, which is why reducing it before bed can make such a big difference to your sleep!
If you ever need anything, we’re always here at customerservice@ocushield.com
Mia- Team Ocushield
Grateful
Best customer service…actually solved my issue without hesitation
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Hi there,
Thank you so much for your kind words. We’re really pleased to hear that your issue was resolved smoothly and that you had a positive experience with our customer service team.
Your feedback means a lot to us as a small business, and we truly appreciate you taking the time to share it.
Kind regards,
Mia- Team Ocushield
Really great quality blue light…
Really great quality blue light blocking glasses at a great price. I also have the phone screen which I am very happy with.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Hi Katie,
Thank you for your lovely review.
We’re delighted to hear that you’re enjoying your blue light glasses and screen protector. It’s great to know both are working well for you.
We really appreciate your support and feedback.
Kind regards,
Mia- Team Ocushield
AVOID AVOID AVOID
AVOID! Countless emails asking where my replacement pair is and it’s been over 4 weeks, I am out of pocket and I haven’t received my replacement pair of glasses. Feels like a scam!
Quick update - the reason this feels like a scam is because I have tried to email back and everytime I do I get this response ‘ Amin Shaikh
Your message wasn't delivered because the recipient's email provider rejected it.’ I can only assume my email address has been blocked.
Further update: I have replied to the email several times, and still yet I am being ignored. If the company were actively looking into the matter, they would see not only the email responses but also the replacement request. I have been left with nothing but to ask the bank for a chargeback.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Hi Muhammad,
We’re really sorry to hear this and completely understand your frustration.
We have been actively trying to resolve this for you and arrange your replacement. As part of the exchange process, we are currently waiting for confirmation that the original pair has been returned along with the postage receipt.
We’ve also sent you an email this morning directly from our Head of Business Operations to help move this forward quickly. Once we receive your confirmation, we will prioritise this and get your replacement sent out as soon as possible.
We genuinely want to get this resolved for you and make this right.
Please do reply to our latest email so we can proceed immediately.
Warm regards,
Team Ocushield
Helped with migraine auras
I recently bought an Ocushield screen protector for my laptop. I had started to experience visual disturbance which I thought might be from staring at my laptop screen for work and it was quite scary, shimmering patterns in my vision, that corresponded to classic migraine auras, lasting for 10-12 minutes. I tried to use the 20-20-20 rule and also bought the screen protector, even though I already had blue-violet light filters in my reading glasses. Anyway since I started using the screen protector I have not had an aura, even though I've stopped doing 20-20-20. It is a total relief and I'm really pleased I bought this."
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Wow… thank you so much for sharing this, it genuinely means so much to us 💙
We’re so happy to hear that using your Ocushield screen protector has made such a positive difference for you, especially with something as worrying as migraine auras. That kind of relief is exactly why we do what we do.
It really means the world to a small brand like ours that you took the time to share your experience, stories like yours help others who might be going through something similar feel hopeful.
Fun eye fact for you, your eyes can distinguish over 10 million colours… pretty amazing, right? 🎨
If you ever need anything at all, feel free to reach out to us anytime at customerservice@ocushield.com, we’re always here for you 💙
Big thanks again,
Mia- Team Ocushield
Poor customer service
Purchased 2 screen protectors for a laptop and monitor. Customer serviced helped with recommending accurate sizes, so spent almost £150 for the 2 items.
One said out of stock for 2 weeks and will be sent, the other arrived far too big, so I had to cut it down and didn't come with stickers (more emails to customer service).
6 weeks later, the second screen still hasn't arrived and I've had no contact from them. I emailed them and was told it will be another month before the item is in stock again. I raised a complaint due to poor customer service to be told someone will be in touch within 48 hours. 1 week later and I'm still waiting!
Again, I have had to email them and have requested a refund.
The screen I did recieve seems OK, but just based on their poor customer service, I wouldn't order again or recommend them.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Hi Lorna,
I’m really sorry to read this, and thank you for taking the time to share your experience so honestly. I completely understand how frustrating this must have been, especially with the delays, lack of updates, and having to chase things up multiple times.
This is absolutely not the level of service we aim to provide, and I’m genuinely sorry we let you down here.
I can confirm that your case has now been fully resolved and a refund has been issued. We’ve also taken your feedback seriously and shared it with our team so we can improve both our communication and stock handling moving forward.
I’m also really sorry about the item being out of stock and the long wait that followed, we know how disappointing that can be.
If you feel comfortable doing so, we’d be incredibly grateful if you could amend your review to reflect that this has now been resolved. It would mean a lot to us as a small brand trying to learn and improve from situations like this
If there’s anything else at all we can do for you, please don’t hesitate to reach out at customerservice@ocushield.com, we’re always here to help.
Thank you again for your patience, and we’re truly sorry for your experience.
Best regards,
Mia- Team Ocushield
The best screen protector
I feel my eyes are protected when using my phone and iPad with the Ocushield protector. My phone screen protector broke and because I had a warranty on it, the customer service team dealt with replacing my screen protector super fast. I recommend Ocushield to anyone needing a screen protector
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Woohoo, thank you so much for this amazing review! 💙
We’re so happy to hear your eyes feel protected when using your phone and iPad, that’s exactly what we love to hear 🙌 And it’s great to know our team could get your replacement sorted quickly too!
It really means the world to a small brand like us, especially when you recommend us to others, thank you!
If you ever need anything at all, feel free to reach out to us anytime at customerservice@ocushield.com, we’re always here for you 💙
Big thanks again,
Mia- Team Ocushield
I ordered the incorrect item and
I ordered the incorrect item and, despite me having opened it, Ocushield replaced it free of charge despite it being my fault. Apart from the their replies to my queries were instant and extremely polite. I don’t often leave five star reviews but they deserve on.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Wow, thank you so much for this, it honestly made our day! 💙
We’re really glad we could help get things sorted for you, even when it was the wrong item, that’s exactly what we’re here for 😊 And it’s amazing to hear you found the team quick and helpful too!
It means so much to us that you took the time to leave a review, especially as you don’t usually do so, we really appreciate it 🙌
Fun eye fact for you, your eyes can distinguish over 10 million colours… pretty amazing, right? 🎨
If you ever need anything at all, feel free to reach out to us anytime at customerservice@ocushield.com, we’re always here for you 💙
Big thanks again,
Mia- Team Ocushield
GREAT Customer Service!
Excellent, very responsive customer service!
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Woohoo, thank you so much for this lovely review! 💙
We’re so happy to hear you found our customer service responsive, that’s exactly what we aim for every day 🙌
It really means the world to a small brand like us when customers take the time to share their experience, thank you!
Fun eye fact for you, your eyes blink about 20 times a minute… that’s nearly 30,000 times a day! 👀
If you ever need anything at all, feel free to reach out to us anytime at customerservice@ocushield.com, we’re always here for you 💙
Big thanks again,
Mia- Team Ocushield
Great company and products
"I am very pleased with all my purchases from Ocushield and any queries I have had are answered very promptly by their customer services team. I have already recommended this company to my family who have also bought their products. "
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Wow, thank you so much for this amazing feedback!
We’re absolutely delighted to hear you’ve been pleased with your purchases and that our team has been able to support you quickly, that’s exactly what we love to hear
And recommending us to your family as well… that truly means the world to us, thank you so much!
If you ever need anything at all, feel free to reach out to us anytime at customerservice@ocushield.com, we’re always here for you 💙
Big thanks again,
Mia- Team Ocushield
Great service and great products
Always found Ocushield superb in their response and products. Last time I ordered, unfotunately Royal Mail didn't deliver, so as soon as I went back to Ocushield they sent another order free of charge. Would highly recommend them and their products. "
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Woohoo, thank you so much for this amazing review!
We’re so happy to hear you’ve had such a great experience with both our products and our team And really glad we could quickly sort things out for you when Royal Mail let you down, we’ve always got your back!
It truly means the world to a small brand like us when you recommend us, thank you so much
If you ever need anything at all, feel free to reach out to us anytime at customerservice@ocushield.com, we’re always here for you 💙
Big thanks again,
Mia- Team Ocushield
Blue Light Filter Screen
I ordered a Blue Light Filter Screen for a 10.2 inch iPAD, which I bought in 2020.
There was a delivery issue after the courier had received the package containing the screen from Ocushield.
The CustomerService team at Ocushield were excellent! They were easy to contact on the phone and did a great job, sorting matters out in a professional and friendly way.
The screen is now fitted on the iPAD and there is a noticeable reduction in my eye strain. Also, I’m glad to know that my eyes are being protected from harmful blue light.
Many thanks!
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ocushield
Wow, thank you so much for sharing this, it really made our day! 💙
We’re so pleased to hear the screen is helping reduce your eye strain and that you’re feeling the benefits, that’s exactly why we do what we do 🙌
Also amazing to hear our Customer Service team could support you and get everything sorted in a friendly and professional way 😊
It means so much to us that you took the time to leave such a detailed review, thank you!
If you ever need anything at all, feel free to reach out to us anytime at customerservice@ocushield.com, we’re always here for you 💙
Big thanks again,
Mia- Team Ocushield
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