Ofnl Bewertungen 

580
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Service provider was slow moving however once onfl got involved, the engineer Mark W was onsite in 3 days. Once he got here, he was efficient and knowledgable got the fix sorted and done in 10 minutes... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had issue with my WiFi and booked visit to have it looked at. Received text off Mark to give me time of scheduled visit on day. After enquiring about issue and my not quite understanding Mark tele... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Mark W was superb. Had issues with my OFNL box, although very difficult to fix the problem he went above and beyond and made sure it was in working order before he left! Thankfully have my WiFi back... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had an issue with the ONT box leading to a few days without internet. Phoned the provider to book an engineer visit. Mark W phoned me the same day and got it fixed under 20 minutes. He was very k... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

580 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(580)

125 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I’d like to give a huge shout out to…

I’d like to give a huge shout out to mark at OFNL, he was very professional, extremely sufficient and very helpful.
Communication was top tier, he really went out his way to help.

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good Morning,

Thank you for taking the time to leave us this review. We are very happy to hear your satisfaction with our service. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

Bewertet mit 5 von 5 Sternen

Great customer service

Mark is a professional. The entire repair was quick and efficent, had outstanding communication answering any queries. Even though I messed up, he fixed the internet that same day explaining what i done wrong and how to prevent it. I highly recommend Mark.

7. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good Morning,

Thank you for taking the time to leave us this review. We are very happy to hear your satisfaction with our service. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

Bewertet mit 5 von 5 Sternen

Exceeded expectations

They got me connected a day earlier than initially indicated. Great job from Mark!

6. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

Highly recommended service

Mark C was highly professional and helpful. Open to customer questions and gave friendly and very useful advice.
Fast and efficient service overall.
Great visit 😊

6. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

Extremely professional and resolved…

Extremely professional and resolved issue in a timely manner, including answering any questions we had about our home system

5. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. We are proud of our team.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

Great service

Great service, Mark done great and quick job, make my daughter happy from the morning 🙂

5. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

Great service

Polite and helpful, Sorted within minutes of arrival.

4. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience.

Kind regards,
Kyle

Bewertet mit 5 von 5 Sternen

Got the job done

Mark was brilliant, fixed our problem right away and made sure everything was fitted and working correctly before leaving. Great customer service, thank you!

28. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good afternoon,

Thanks very much for the review, we are very happy to hear of your satisfaction with Mark's service. We're really proud of our team

Kind regards

Scott

Bewertet mit 5 von 5 Sternen

Mark from OFNL

Mark the engineer, who came to fix my router issue was brilliant. He showed up on the day booked and contacted me before to let me know his ETA. This was in the morning meaning I’ve not had to stay home for the whole day. He fixed the problem promptly without any issues, even fitted a new OFNL internet box.
Happy with his service and friendly attitude, thank you!

22. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good afternoon,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Kyle

Bewertet mit 5 von 5 Sternen

Mark from Ofnl - excellent Jo

Mark from Ofnl did a great job. Excellent work, faster and clean.
Highly recommend this service.

Thank you

Regards

22. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good afternoon,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Kyle

Bewertet mit 5 von 5 Sternen

Mark was efficient and diagnosed…

Mark was efficient and diagnosed problem quickly. Got us back on line in minutes and gave clear and helpful advice.

22. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good afternoon,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Kyle

Bewertet mit 5 von 5 Sternen

Very professional and excellent communication s

Very professional and quick service. Visited by engineer Mark and resolved the problem. Fantastic communication and follow up message. Thank you and would recommend

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good Morning,

Thank you for taking the time to leave us this review. We are very happy to hear your satisfaction with our service. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

Bewertet mit 5 von 5 Sternen

Mark from OFNL was excellent

Mark from OFNL was excellent. The appointment was originally booked for Thursday, but he arrived a day early and quickly fixed the fibre issue. Really appreciate the prompt response and efficient service. Great job, Mark!

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good Morning,

Thank you for taking the time to leave us this review. We are very happy to hear your satisfaction with our service. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

Bewertet mit 5 von 5 Sternen

Great service and super engineer

Mark provided a Great service and is a super engineer. After initially booking for a week ahead with our service provider due to not offering a time slot the engineer contacted us directly and offered an early morning slot the next day!
He turned up in time and fixed our problem quickly and professionally

11. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good afternoon,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Kyle

Bewertet mit 5 von 5 Sternen

Excellent service

Mark's a really good guy, knew want needed to be done and got me sorted quickly, thanks man 👌🏻

11. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good Evening,

Thank you for taking the time to leave us this review. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

Bewertet mit 5 von 5 Sternen

Great customer service 😊

I didn’t have internet for a week in my new build, but the engineer who came sorted the issue and even helped me tune in my smart tv.

Very happy with the service provided.

7. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good evening,

Thanks very much for taking the time to leave us a review. I'm glad you are happy with the service and your issue was resolved, we are really proud of our team

Kind regards

Scott

Bewertet mit 1 von 5 Sternen

held to Ransome over prices and all of…

held to Ransome over prices and all of the providers in my area I've never heard of, so rubbish!

1. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good evening,

Thank you for taking the time to share your feedback.

We value all feedback—positive or negative—as it helps us continually review and improve our services.

If you would like to discuss this further, please don’t hesitate to contact us on our free number: 02921 678 550.

Kind regards,

Scott

Bewertet mit 5 von 5 Sternen

Kieron H review

This afternoon we had a lovely gentleman called “Kieran H” we have not had WiFi for 3 months but Kieran H sorted my fibre optics cable and also happily helped me and my partner install our WiFi box. He stayed until he knew it was working in every room and every phone. His respectful manners and kindness goes a long long way. We are really grateful for the time and effort he took explaining little things to me like the lights on the OFNL router etc and how to know whether it’s a problem with the router or the WiFi.
Overall very good experience would definitely recommend Keiron H to anyone who has issues.

3. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Keiron.

Kind regards,
Kyle

Bewertet mit 5 von 5 Sternen

I have received a visit from George of ofnl.

I have received a visit from an engineer named George from OFNL. From this experience I can only give thanks and gratitude to such a wonderful representative of your company. I was blown away by how friendly and helpful George was in assisting me with my internet connectivity. Absolute first class experience all the way.

2. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good evening,

Thank you for leaving feedback. I'm happy to hear you had a wonderful experience with George. I'll make sure I pass the feedback on.

Kind regards,
Kyle

Bewertet mit 5 von 5 Sternen

Fast and professional to our call out

Fast and professional to our call out, with Mark completing the fix within minutes - top job!! 👍🏻

30. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Ofnl

Good morning,

Thanks very much for the review, we are very happy to hear of your satisfaction with Mark's service. We're really proud of our team

Kind regards

Scott

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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