Service provider was slow moving however once onfl got involved, the engineer Mark W was onsite in 3 days. Once he got here, he was efficient and knowledgable got the fix sorted and done in 10 minutes... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Service provider was slow moving however once onfl got involved, the engineer Mark W was onsite in 3 days. Once he got here, he was efficient and knowledgable got the fix sorted and done in 10 minutes... Mehr ansehen
Unternehmen hat geantwortet
Had issue with my WiFi and booked visit to have it looked at. Received text off Mark to give me time of scheduled visit on day. After enquiring about issue and my not quite understanding Mark tele... Mehr ansehen
Unternehmen hat geantwortet
Mark W was superb. Had issues with my OFNL box, although very difficult to fix the problem he went above and beyond and made sure it was in working order before he left! Thankfully have my WiFi back... Mehr ansehen
Unternehmen hat geantwortet
Had an issue with the ONT box leading to a few days without internet. Phoned the provider to book an engineer visit. Mark W phoned me the same day and got it fixed under 20 minutes. He was very k... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I’d like to give a huge shout out to mark at OFNL, he was very professional, extremely sufficient and very helpful.
Communication was top tier, he really went out his way to help.

Antwort von Ofnl
Mark is a professional. The entire repair was quick and efficent, had outstanding communication answering any queries. Even though I messed up, he fixed the internet that same day explaining what i done wrong and how to prevent it. I highly recommend Mark.

Antwort von Ofnl
They got me connected a day earlier than initially indicated. Great job from Mark!

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Mark C was highly professional and helpful. Open to customer questions and gave friendly and very useful advice.
Fast and efficient service overall.
Great visit 😊

Antwort von Ofnl
Extremely professional and resolved issue in a timely manner, including answering any questions we had about our home system

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Great service, Mark done great and quick job, make my daughter happy from the morning 🙂

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Polite and helpful, Sorted within minutes of arrival.

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Mark was brilliant, fixed our problem right away and made sure everything was fitted and working correctly before leaving. Great customer service, thank you!

Antwort von Ofnl
Mark the engineer, who came to fix my router issue was brilliant. He showed up on the day booked and contacted me before to let me know his ETA. This was in the morning meaning I’ve not had to stay home for the whole day. He fixed the problem promptly without any issues, even fitted a new OFNL internet box.
Happy with his service and friendly attitude, thank you!

Antwort von Ofnl
Mark from Ofnl did a great job. Excellent work, faster and clean.
Highly recommend this service.
Thank you
Regards

Antwort von Ofnl
Mark was efficient and diagnosed problem quickly. Got us back on line in minutes and gave clear and helpful advice.

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Very professional and quick service. Visited by engineer Mark and resolved the problem. Fantastic communication and follow up message. Thank you and would recommend

Antwort von Ofnl
Mark from OFNL was excellent. The appointment was originally booked for Thursday, but he arrived a day early and quickly fixed the fibre issue. Really appreciate the prompt response and efficient service. Great job, Mark!

Antwort von Ofnl
Mark provided a Great service and is a super engineer. After initially booking for a week ahead with our service provider due to not offering a time slot the engineer contacted us directly and offered an early morning slot the next day!
He turned up in time and fixed our problem quickly and professionally

Antwort von Ofnl
Mark's a really good guy, knew want needed to be done and got me sorted quickly, thanks man 👌🏻

Antwort von Ofnl
I didn’t have internet for a week in my new build, but the engineer who came sorted the issue and even helped me tune in my smart tv.
Very happy with the service provided.

Antwort von Ofnl
held to Ransome over prices and all of the providers in my area I've never heard of, so rubbish!

Antwort von Ofnl
This afternoon we had a lovely gentleman called “Kieran H” we have not had WiFi for 3 months but Kieran H sorted my fibre optics cable and also happily helped me and my partner install our WiFi box. He stayed until he knew it was working in every room and every phone. His respectful manners and kindness goes a long long way. We are really grateful for the time and effort he took explaining little things to me like the lights on the OFNL router etc and how to know whether it’s a problem with the router or the WiFi.
Overall very good experience would definitely recommend Keiron H to anyone who has issues.

Antwort von Ofnl
I have received a visit from an engineer named George from OFNL. From this experience I can only give thanks and gratitude to such a wonderful representative of your company. I was blown away by how friendly and helpful George was in assisting me with my internet connectivity. Absolute first class experience all the way.

Antwort von Ofnl
Fast and professional to our call out, with Mark completing the fix within minutes - top job!! 👍🏻

Antwort von Ofnl
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