Onsport Bewertungen 

1 167
•
TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Received a gift voucher in may. Website has been unavailable since which is now over 5 months. Emails have all been left unread. Phone number is disconnected

Bewertet mit 5 von 5 Sternen

I ordered shoes at a discounted price. They turned up in a timely manner. The correct model, size and colour were sent. These shoes are replacing an existing pair of the same model. Why should th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

In searching for seamless ankle socks we came across OnSport. Having never heard of OnSport we navigated around the website to glean more info and were pleasantly surprised to discover they are Aust... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great product for a great price. The shipping was too slow especially when I am also within the Sydney metro. I received some strings I purchased from Brisbane in 3 business days vs it took 7 busine... Mehr ansehen

Unternehmensdetails

  1. Online-Marktplatz

Informationen, die aus verschiedenen externen Quellen stammen

Launched in 2011, Onsport.com.au offers Australian sport and fitness fanatics a wide range of activewear, footwear, accessories and equipment to shop online. Enjoy free shipping Australia-wide on orders over $50, free returns on orders over $99 and earn loyalty rewards points from Australia's biggest frequent flyer, bank and healthcare loyalty programs. Buy the best global sport and fitness brands online in popular categories such as, women's activewear, men’s sportswear, running shoes, compression, swimwear, fitness accessories, fitness trackers, fitness watches, NRL merchandise, AFL merchandise, exercise equipment, trampolines, outdoor equipment and much more.


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

1167 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,9

Alle Bewertungen

(1 167)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Highly recommend Onsport

This was my first purchase from Onsport. They had the best price, their communication was excellent and my item arrived super quickly even when other companies were having COVID related shipping delays. I would highly recommend Onsport and will definitely consider using them for future purchases.

17. September 2021
Bewertet mit 1 von 5 Sternen

Long wait for incorrect item

Long wait for incorrect item - the package took almost 4 weeks to arrive by Auspost and the incorrect size was sent. This is an error that could have been avoided if more attention was paid. I now have to return the item, wait for it to be processed and then wait for it to be delivered again. Imagine if it takes another 4 weeks for the return to arrive ad 4 weeks for the correct item to be mailed! Sorry is great and all but there was no incentive offered to use the company again (no discount on future purchases or offer to use Express Post to expedite the already long awaited package). Will not be shopping here again!

Update - I have still not received the item or any correspondence about when the correct item will be mailed. It was received by the company 5 days ago so clearly they are not in any hurry to rectify the situation.

Update to the update - they do not even stock the size they sold me so now they are offering a refund. What a complete waste of time and effort! They blamed their supplier in the email to me rather than taking an accountability themselves for ensuring the stock description on their website matches the stock in their warehouse. Poor service all round.

16. September 2021
Onsport-Logo

Antwort von Onsport

Hi Jane, sincere apologies that you received the incorrect width in the shoe that you ordered and for the AusPost transit delays experienced. I can see from your account that your order shipped within 24 hours and from the comments on your account that our customer service team replied to your return request on the same day that you emailed, offering to rectify it immediately. Hopefully by now you have received your replacement shoes. Apologies once again for this warehouse picking mistake. Please don't hesitate to contact our friendly customer service team again via Live Chat or on email at: contact@onsport.com.au if we can assist any further with your order. Kind regards, Team Onsport

Bewertet mit 1 von 5 Sternen

I really wish I could give a higher…

I really wish I could give a higher rating but I had no other option, I order my item nearly a month ago, and still haven’t received an email regarding tracking or to let me know the product is on the way. I have tried to make contact via your Instagram direct message feature but haven’t received any response. Please fix this when you get the chance as my money was paid, I just need to receive my item

10. September 2021
Onsport-Logo

Antwort von Onsport

Hi Zach, thanks for your feedback and we're sorry to hear you haven't received your parcel yet. We looked into your order and see that it shipped within 24 hours of you placing it, however, it looks from the AusPost tracking like your parcel has been significantly delayed in transit, apologies! Based on very recent feedback it looks like selected parcels that we shipped mid-late August and early Sept have unfortunately experienced long transit delays in the AusPost network (due to COVID-related issues: https://auspost.com.au/service-updates/current-covid-19-impacts). Our customer service team will be in touch with you very soon and will reach out to AusPost to lodge a parcel inquiry. In the meantime, please don't hesitate to contact our customer service team directly on contact@onsport.com.au should you have any further questions. We hope your parcel arrives with you very soon and will do what we can to find out where in the AusPost network it may be - our team will be in touch with you very soon. Kind regards, Team Onsport

Bewertet mit 1 von 5 Sternen

The reason for this is because I still…

The reason for this is because I still don’t have what I order. I order something from the USA at the same time and I got it. Nothing from you guys as yet. Very disappointed.

10. September 2021
Onsport-Logo

Antwort von Onsport

Hi Jamie, thanks for your order and for your feedback. Your order left our warehouse within one business day and has been in transit with AusPost for some time now. We've recently experienced COVID-related delays across the AusPost network (for more please see: https://auspost.com.au/service-updates/current-covid-19-impacts), especially with deliveries to parts of Western Sydney. We're sorry your parcel has been in transit for an extended period of long. If you don't receive your parcel by mid-next week, please reach out to our customer service team via email (contact@onsport.com.au) who will be happy to investigate this further with AusPost for you, including lodging a parcel inquiry, if necessary. We hope your order arrives at your delivery address soon. Warm regards, Team Onsport

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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