On The Go Tours Bewertungen 

I absolutely loved my tour of Turkiye earlier this year, and how the guides accommodated speakers of different languages. As the only English speaker, I basically had my own private guide for the first part of the tour, Antalya>Cappadocia. I cannot recommend Ersan enough as a guide- as well as being kind, funny and intelligent, his knowledge of the deep history of the area and its religious significance was amazing. Good communications via Whatsapp, accommodation was always comfortable with great food and scenery.

Our guide, Mehmet Kayici, was quite possibly the best and most informative guide we have ever had. His professionalism, extensive knowledge of his country, and engaging presentation made our experience truly exceptional. Harkan, our driver was also amazing everything on this 13 day tour was truly exceptional.

Incredible customer service!
Response is very quick and they are there to answer and solve all your questions/issues!
I highly recommend this company!!

Aziz was really fantastic. He met and received us upon our arrival in Marrakech with friendliness, armed with lots of useful information which was most helpful during our wonderful and most enjoyable visit to Morocco. All excursions and tour guides were arranged without fuss and we enjoyed them all.
We recommend him highly as a tour guide: professional, courteous and always there to explain something or just be a short-term friend in Morocco.

Honestly just writing this so nobody else makes the same mistake I did. Dealing with On The Go Tours has been a complete nightmare and I am beyond furious.

We booked a tour through Spain and Morocco mainly to see the Alhambra. This was an anniversary trip for my parents and a lifelong dream for them. Its quite expensive ($4K per person, with an $800 deposit). We emailed ahead of time to make sure that Al Hambra would be an included experience and they said rest assured! You are booking far in advance (5 months ahead of time) so you are all good.

Only AFTER paying the deposit did they tell us that their "included" tour of the Alhambra literally excludes the Nasrid Palaces (aka the ACTUAL part of the Alhambra everyone goes to see). When we asked them how to fix this so we could actually see the real sight, they basically backed us into a corner. They explicitly told us that if we tried to buy complete tickets on our own to get into the Nasrid Palaces, we would be completely on our own. They said we’d be left unsupported, separated from the rest of the group, and given zero help or compensation for missing their group schedule.

When we called them out on how misleading that is and tried to cancel, they basically laughed in our face, kept our $800 deposit, and told us "feel free to post your grievances online."

So here I am!!!!!!

$800 down the drain for calling out a blatant bait-and-switch. Do not give this company a single dime. They will strip down bucket-list sights, hide it in the fine print, and pocket your money the second you complain.

Filing a chargeback with my bank today, but please save yourself the headache and stay far away from them.

Our guide Mr Sy Trinh, was possibly the best and most informative guide that we have ever had. His professionalism and knowledge of his country was second to none and I would recommend him every time.

I took my 15 year old son on the Hanoi to Hoi An Vietnam trip. It was brilliant - the history, culture, natural landscape and cities. An added bonus was making great new friendships with the other people on the tour. Our guide Sy Trinh thought of everything, kept us informed and to schedule as well as imparting lots of interesting information. He translated for me so that I always had something to eat as I’m coeliac. Highly recommend.

Our guide for our Wales trip Russell was great. He delivered the tour with interesting information and humour, but gave people time to rest when appropriate.

The Mercedes Sprinter van we were in was also great. Good A/C and reliable. And because the tour wasn't totally full, there was tons of room.

However, our accommodations on the 5 day tour weren't great. We had a strange issue at one of our hotels and the other had some cleanliness issues and wear. On top of that, we were visiting during a heatwave. I know that Wales isn't generally equipped with Air Conditioning, but that was a serious drawback for several days all the same.

Lastly, when I booked through On The Go Tours, I didn't realize that the tour was actually contracted to Rabbie's. In retrospect I would have probably just preferred to have booked directly with Rabbie's.

I loved the facts and information our guide, Peter, was giving to us throughout our safari and how he did his very best to ensure we had the most amazing experience, and we did, even spotting the very rare Rhino. The camp at which I stayed was lovely, welcoming and clean aswell, with hot water and wifi in the dining hall- Rhino Tourist Camp.
Points I would look out for though- the charging of a park fee ($400usd) which I had already paid in my tour booking, and the entrance fees into the local Masai village (30usd) of which I was completely un aware of…
But other than that, it was a great tour!

We had a great time in Morocco. Our guide Omar was excellent- knowledgeable, organised, caring and clear with instructions (and funny - we enjoyed his jokes and sing alongs). Mustafa did a great job driving us on some scary roads! There are some very long days of driving which was quite trying and maybe could be improved by an extra night somewhere. The accommodation was all very good. The food got a bit repetitive, the menus all seemed to be the same so the time we stopped at a motorway stop for lunch was a nice change ( who would have thought lol). We went in early July and it was very hot (up to 44 degrees), it was our choice but would recommend earlier or later in the season if you can. On the plus side it meant that there were very few tourists around so not too many queues and the hotels were quiet.

The itinerary for the 9-day Morocco tour is excellent, but one of the days requires 8 hours of actual driving time between Merzouga and Fes. It is nearly unbearable and should be broken into 2 days.

The guides and drivers are excellent.

Many of the meals are included, but we were not warned ahead of time as to whether or not a restaurant would take a credit card. This can be very awkward unless you have a lot of cash on hand. GF options are often limited to salad or chicken/beef skewers. Uncooked food is not recommended, so the meals can be very repetitive.

Instructions regarding payment of entrance fees and the tipping kitty are confusing as the amounts and accepted currencies differ within On the Go's own trip notes and with the materials received at the destination.

I believe the trip is a good value, but On The Go needs to improve their communications.

My partner and I have just returned from a month's holiday in Europe. Part of the trip included a 5 day "On the Go Tour", with AMR the guide residing in Cairo.
We cannot recommend him enough! His English was perfect, his kindness and courtesy outstanding, as was his punctuality and sense of humour. I do not have his surname but he advised he had been a guide in Cairo for many years.
Whilst we were with him my partner also had a birthday. Amr arranged at a luncheon a birthday cake, which came as a complete surprise. We also visited a Papyrus making venue on tour, and Amr bought my partner a piece of beautiful art, done on Papyrus with our names on, as a gift.
To add to this review, there was a stray cat outside our hotel room in Cairo. I asked Amr where we could buy catfood for the stray cat, another surprise he bought a bag of catfood for us.
All of this out of his own pocket!!
We could not thank him enough, nor his driver!
I trust his kindness is acknowledged by your Company, for this man's exceptional service to us both.
Thank you
Lyn and Stephen

Very quick to respond with clear information.

The company organized a tour in Morocco for us for two weeks, with accommodation and transportation. In all, we have visited 7 cities in this great country. The accommodations were diverse but modern and very good and the organization was excellent A large part in making this trip successful was played by our most pleasant, helpful and knowledgeable guide Aziz who was with us most of the time, was always on time, helped us out on many occasions, and answered all the questions we had. We recommend him most highly for guiding this long tour across Morocco. All other team members including the drivers were also excellent and ensured a very smooth transition from city to city and to and from the airport. We can highly recommend this company for your next visits to Morocco, especially when you want to travel to different places.

An unforgetable Totally Moroccan Tour Experience.

Mustapha Idiry our tour guide and Suleman our driver were incredible - made our tour exciting and memorable.

Mustapha's knowledge of historical events - his planning and patience on the tour was meticulous

High recomend the tour and guide

We just completed the 8 day Imperial Morocco and Blue City tour in a small group of 5.
It was a delight to have Aziz as our guide and Mustafa as our driver. Both were super friendly, and communicaton was a breeze. Aziz enhanced our trip greatly with his explanations of history, culture, and everyday living at the various locations we visited, whilst Mustafa was calm behind the wheel and expertly navigated the bustling city streets and mountain passes.
The mix of accommodations from traditional riads to hotels were excellent. We had ample rest stops on some of the longer travel days, and we were taken to restaurants that offered delicious traditional cuisine.
Our local guides at Casablanca, Fes, Volubilis and Marrakech were also very knowledgeable and friendly.
The tour crammed a lot in over a relatively short timeframe, which was awesome but left us with fairly limited free time to explore which wasn't entirely unexpected. In addition to the amazing experiences within the imperial cities, we loved the hiking activities to God's Bridge, the Cascades D Ouzoud and tour of the roman ruins at Volubilis etc. Casablanca was somewhat underwhelming, with the exception being the visit to the mosque of Hussain II. Overall, I think the tour would be enhanced with more time in Marrakech.
We enjoyed our experience and first visit to this magical country.
Shkraan jzylaan
Norm and Patricia (Aus)

Communication is excellent, value for money. The tipping kitty took all our stress away. Great guide and driver Mustafa and Aziz who really looked after us and local guides in Casablanca, Volubilis and Fes were amazing. The Moroccan cuisine at lunch and dinners were full of flavour and lots of vegetatbles on offer.
Feel like I got a real taste of Moricv in one brief week.

Apart from Hassan 11 Mosque in Casablanca, it held little appeal.
Felt we spent so much time in the bus getting to places, there was little time to explore our destinations on arrival.
Please include Jardin Majorelle in Marrakesh day as it is stunning - need more time in Marrakesh for sure

Our group of four from Australia toured Morocco with guide Aziz and driver Mustafa. We had a fantastic time with on the go , Aziz was full of local knowledge, super friendly, had a calm presence and spoke great English, we would highly recommend him. Mustafa was a confident and calm driver, we felt safe and comfortable with him at the wheel, Aziz and Mustafa were patient and great fun, we were well looked after. Thankyou to them both who helped make this trip memorable for us.
Ali and Mark

Can I give this company zero stars???? I signed up for a five star accommodation and have landed in a dilapidated and awful hotel. If you know five star hotels, you know it is a property such as the Ritz, St. Regis, Fairmont, and Four seasons. You think clean and comfortable. You think exceptional amenities and fine service. You think clean and frankly spotless. On the Go has stuck us in a dirty, dated, disgusting hotel where all restaurants are closed until dinner except a snack bar. The “spa”, if you can call it that is in a dungeon and consists of a dirty hot tub, a thin and uncomfortable massage table covered in towels that have to be from 50 years ago. They are dirty, scratchy, and gross. The “masseuse” was nice but far from five star. There was nothing pampering about the experience. I might as well gone to an illegal spa that gives happy endings. That’s how shady it was. A five star spa experience is decadent and makes you leave feeling heavenly and refreshed. Makes you wish you could go back the next day. I couldn’t wait to get out of this spa. It was that gross. The hotel’s carpets and walls are stained, dirty, torn and smell musty and of smoke. I bet the hotel was once lovely, but that doesn’t mean it’s nice today. The pool has loud construction outside, the seats are dirty and old, and there’s no view to the Nile. Instead, you get a view of a dirty wall and and ground of ripped up old turf. I tried multiple times to find help to book a felucca. No one could be found to help me. There is no “concierge”. Just a bunch of dazed and confused employees who sit on their phones chatting with each other in their dirty outdated uniforms. Everything about this place screams Red Roof Inn. In fact, no offense to a 1 or 2 Star hotel because you know what you’re getting when you book with them. So imagine my surprise to see our five star experience looking like the hotel from Schitt’s Creek. On the Go ignored me and said talk to the local contact here. The local contact said talk to On the Go. Then they had the nerve to ask me to overpay for a new hotel that I could have gotten cheaper, once again, booking in my own. I picked a tour company because we are two women navigating Egypt alone and I felt it safest. Boy was I dumb. Everyone says Egyptians rip you off. Nope. On the Go are the biggest con artists here. Do yourself a favor, if you like to over pay, and your standards are that of an unlicensed youth hostel, choose On the Go. If you prefer to get the nice things you pay for and were promised, choose your own hotel and book through Viator each day!!!! Save your money!!!!

A wonderful trip, easily booked from New Zealand with great travel agent support and the Christchurch "On the Go Tours" Team. Our guide (Jamel) and driver (Zaid) were outstanding and we are so grateful for the time and interest they took in us, and their extensive knowledge and passion for the country and tour. Thanks to all - really appreciated.