Oxford Learning Bewertungen 71

Antwort von Oxford Learning

Aktualisiert am 18. Feb. 2026

Hello 'Catherine' : Thank you for your further comment.

We must respond clearly, as the statements made here are simply not accurate in relation to our provision.

Oxford College Online does not sell “self-study only” courses without tutor support. All of our full courses include structured tutor access, assignment submission, and marked feedback where applicable to the programme purchased. We do not advertise otherwise, and we do not operate a “materials only” model.

If a genuine enrolled student ever experiences difficulty accessing their tutor or submitting assignments, our customer services team responds promptly and resolves the matter. We are easily contactable by email and through the student portal, and we keep clear records of all active enrolments.

We also strictly adhere to UK consumer law and our published refund policy. Where a student is within the statutory cooling-off period, refunds are processed in accordance with those legal requirements.

As previously stated, we cannot locate any record matching the details in this review. When we say someone is “not a client”, it is because there is no enrolment under the name or information provided. We would never dismiss a genuine student seeking support.

If this reviewer (or their son) is in fact enrolled with us, we invite them to contact us directly with an order reference so we can investigate immediately and resolve any concerns.

Oxford College has supported thousands of distance-learning students over many years, and we remain committed to transparent, tutor-led education with proper academic support.

Antwort von Oxford Learning

22. Jan. 2026

Hello Andrea, and thank you very much for taking the time to leave a review. We are delighted to hear that you enjoyed the Egyptology course and congratulations on completing your diploma. I was concerned to read your comment regarding tutor support and would be very happy to look into this for you. Tutor contact and responses are monitored closely, so it may be that no enquiry was received, but please do let us know if you were in touch and did not receive a reply. Thank you again for your positive feedback, and please feel free to contact us at any time if we can assist further.

Antwort von Oxford Learning

Aktualisiert am 5. Nov. 2025

This review is not from one of our registered students and is entirely false. Oxford College does not and has never issued County Court Judgments (CCJs) against students — doing so without formal warning would in any case be illegal, and no such record exists. All our course materials are reviewed and updated on a rolling two-year cycle to maintain accuracy and relevance. Unfortunately, it appears that this review has been posted by a competitor attempting to discredit our reputation. the review writer has suggested that a person look into the other reviews, clearly done by this same group that are not students with this college, but simply interested in leaving questionable reviews to bring our rating down. In the last 2 months this has been an unreasonable onslaught. It is suspitious that we had such a favourable rating before the last two months. Clearly this is not a reasonable set of reviews.

Antwort von Oxford Learning

27. Okt. 2025

Thank you so much for your wonderful review! We’re delighted to hear that your learning experience with Oxford Learning College has been so positive. It’s inspiring to see how you’ve balanced your A Level studies with caring for your baby — a true achievement. We’re also pleased to hear you’ve received your predicted grades and have your UCAS application underway. As a registered student with us, we wish you every success in your May/June 2026 exams!

Antwort von Oxford Learning

23. Okt. 2025

Thank you so much for your lovely review! We’re delighted to hear that your course is fitting so well around your full-time work — that flexibility is exactly what we aim to provide. It’s great to know that studying at your own pace and submitting assignments in your own time has worked perfectly for you.

We can confirm that you are a fully registered student with us, and we’re very pleased to see your progress and enthusiasm. Thank you again for the recommendation — it really means a lot to our team!

Antwort von Oxford Learning

21. Okt. 2025

Thank you so much for sharing your experience. We’re delighted to hear that you’ve found the course materials clear and the tutor support helpful — our team works hard to ensure every student feels supported and confident throughout their studies. Wishing you the very best with your A Level preparations!

Antwort von Oxford Learning

27. Sept. 2025

Thank you for your comment. For clarity, we must note that L Joseph is not, and has never been, a registered student of Oxford College. This is the third occasion that such a review has been attempted, and each time it has been removed as inaccurate.

At Oxford College, we adhere strictly to the legal requirements surrounding course provision, student protection, and returns. Refunds and cancellations are always handled in line with consumer law, and full information is available to all learners before enrolment.

In terms of course quality, all of our courses are fully updated every two years, as required by the awarding and examination boards with whom we work. Each course clearly carries the relevant copyright and version stamp to confirm this.

We welcome fair, constructive feedback from our genuine students, which helps us maintain high standards of teaching and learning. However, repeated attempts at posting false reviews are a form of sabotage that do not reflect the real student experience with us.

We wish you well in your own educational journey, but kindly ask that these inaccurate and misleading reviews cease.

Antwort von Oxford Learning

Aktualisiert am 11. Sept. 2025

Hello Deb Doyle,

Thank you for leaving a review. To clarify a few points:

Our customer service is managed by a small, professional team—not five different people.

We work exclusively with adult learners, as required by law, so we would not be corresponding with parents of students.

All emails are addressed daily in line with our contractual obligations.

It is disappointing to see another one-star review appearing as part of a clear pattern leading up to September. This resembles the activity of a competitor rather than genuine student feedback.

We remain proud of our record of providing respectful, high-quality support to our learners and maintaining the reputation of a respected college. We wish you well in building your business through honest means rather than attempts to discredit others.

Edit: Hello again, Deb Doyle,

Thank you for your follow-up. We would like to clarify:

We do not enrol children or under-18s; we only work with adults in line with legal requirements.

All enrolments are handled through a centralised system and a small, dedicated team—there are not multiple “different people” in different offices.

Every enquiry submitted with contact details is logged and responded to, usually within 24 hours. We can confirm we have no record of your details being submitted.

We take genuine feedback seriously, but in this case the circumstances described do not align with our processes or legal remit. For transparency, we invite you—or any prospective learner—to contact us directly through the official channels listed on our website so we can address any query properly.

Our focus remains on supporting adult learners with professionalism and integrity, as reflected in the experiences of our enrolled students.

Antwort von Oxford Learning

1. Sept. 2025

Thank you for leaving a review Evie, but just as all the other reviews coming up to September, we are unable to find you as a student. This gives us the idea that you might not be, and could possibly, just be leaving reviews to move the ratings down as a competitor. Either way, if you get in touch with the customer services we will try to help you out. The news area is updated a few times a week so I am not sure you are looking in the right place and we don't offer subscriptions. Are you sure you are commenting on the right college as we have been open for over 20 years and have an overwhelmingly possitive reputation. Oddly enough, one of the questionable reviews who are also not registered at our college said we do not have a 'cooling off' period, so, I am glad in your review that you contracdicted that with the truth of the legal 14 days. So, if you would like any help, please let us know, but we think you are probably just a competitor as usual. Good luck going forward, HONESTLY

Antwort von Oxford Learning

Aktualisiert am 8. Juli 2025

Hello William and thank you for the review. We have looked for your in our student list and you don't seem to be there. Perhaps if you get in touch with the customer services agents we can see if we can help but you have to go through your student account and you don't seem to have one. If you are not happy about something and have written this review for any other reason, please feel free to get in touch via contact@oxfordcollege.ac and we can see if we can help. Best of luck in the future with your studies. Collette

Additional: Trustpilot has tried to be in touch with you about the review and you seem to have disappeared. We are not sure why you have written this but if you need help, you know where to find us. Best of luck.

Antwort von Oxford Learning

11. Juni 2025

Hello and thank you for your review. We have tired to find you in our student listings and cannot. Please be in touch with the College so that we can help you with this query. I believe the problem may be that it is not Oxford College that you are studying with as we have no listing of you as a student, and we do not enrol on courses that cost £1295. Again, please be in touch with the College so that we may help with your query. Thank you

Antwort von Oxford Learning

3. Jan. 2024

Hello Gary, and thank you for the review. Unfortunately we have looked for your account with us and it would seem that you are not a student with us. Either you have made a mistake about who you are studying with, or you have just made this random review. Though, the distance learning providers in the UK that do the Chemistry AQA course all follow the same curriculum so I am not sure how you will remedy this with the provider you are studying with. If you are in touch with our customer services department, we would be happy to help you with this matter but please be aware that distance learning providers do not sell predicted grades and you have to complete a certain amount of the course for a tutor to know what your grade would be. Best of luck.