Product arrive promptly, well packaged, It was a straightforward to assemble and the instructions for use clear. The product works well and does exactly what is says it will and i now use it almost... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The screw were the wrong size to put the fan guard together after taking ages to be put through to the right department which was not, gave up and just held on (my husband). The advisor said we would... Mehr ansehen
Unternehmen hat geantwortet
Delivered correctly, good customer service only issue i had was it wasn't made clear that was coming in 2 parcels, but that said both parcles arrived quickly
I bought the OYPLA metal wood-saw horse via ebay. It's ok for the price point of £20. A bit wobbly, and very fiddly to put together (there were no instructions other than an incorrect, tiny fuzzy diag... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Oypla - Stocking the very best in Toys, Electrical, Furniture, Homeware, Garden, Gifts and much more!
FREE UK DELIVERY
110% SATISFACTION GUARANTEE
Kontaktinformationen
Hangar 1 RAF Upwood, PE26 2RA, Bury , Vereinigtes Königreich
- 020 3600 2255
- cservice@oypla.com
- www.oypla.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent product
Excellent product, good wide steps and easy to move around the home. I can now reach places that were out of reach for me before purchasing these steps
Not fit what we needed it for
When bought
It was to be used by someone elderly
So for them they felt it had
Sharp edges
And it kept collapsing
Due to the design

Antwort von Oypla
I gave five star rating because the…
I gave five star rating because the experience was pleasant and indeed very friendly.
Best ever experience
Best ever experience, they couldn't have done more to make this better.
Great service and quick delivery.
Great service and quick delivery.
I ordered a two step ladder from…
I ordered a two step ladder from marketplace with my Tesco order for delivery on 08/10/2025 to 46 A Newton Street, Catrine KA5 6RX, but did not receive as of 15/10/2025. So not impressed at all. Mrs Barbara Coetzer

Antwort von Oypla
The WORST company I've ever had the…
The WORST company I've ever had the misfortune of dealing with. I will NEVER buy anything from these people again. I ordered a pair of folding chairs from these people via B&Q on the 1st October. Two days later I received a message from Evri saying that my package was "on its way", and then the following day the message updated to "out for delivery" I waited in all day, only to find that the message from Evri had updated to "Unable to complete delivery, will redeliver the next working day". So I waited until the 7th October, where the message on the Evri page was still showing the same note "unable to complete delivery, etc etc", so I decided to contact Oypla directly to see what was going on. I spoke to Oypla who insisted that the order had gone out to the courier (Evri) and that they had a tracking number to verify this. Now right off the bat, that is a LIE. A tracking number doesn't prove that the courier has received a package, only that they are expecting to receive said package. About an hour later, I receive an email from Evri via someone who was actually a bot, and that they are trying to locate my package and will deliver it shortly. A quick google search showed me that this is actually a bot and not a real person. I then contacted Oypla and again I spoke to the same person. I told her what I had found out and that I believed that they hadn't even sent my order to the courier in the first place. I was then transferred to her 'manager'. Now, this is where it gets interesting. I noted that I had previously spoken via chatroom to a this manager and so I assumed it must be the same person, which it was.
Now answer me this, have you ever called up a company and then called them back again and manged to get the same person twice to deal with your enquiry? It never happens does it. But here I am, somehow speaking to the manager 2 times, and the other customer service advisor 2 times. What a coincidence. From where I'm standing, it looks like this BIG company is actually just 2 girls running an e-commerce from an office and smallish warehouse somewhere.
Now don't get it twisted, I've got no issue with a company pretending to be bigger than they actually are, my issue is with a company claiming that they had sent out my order, knowing that they hadn't. I was told that I had to wait 48hrs for Oypla to then give Evri a chase to see what had happened with my package. All the while, the message on the Evri page was still showing the same "unable to complete delivery, etc etc".
After 48hrs had passed, I then received an email from Oypla saying that they had been onto Evri and that they were unable to locate my package, oh there's a surprise, and that they will issue me a refund.
Now, this is a message for the girls in question. You tried to be clever and I specifically warned you what I would do (trading standards) if an apology wasn't forth coming. Your standard responses will not suffice.
Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla
Kind regards,
Oypla
No, this won't work with me. I told you during our phone call that I was recording you, where you specifically said that my package had gone out. That was a LIE. You also said that I couldn't prove that you hadn't sent my package to Evri. Ok then, lets try this. Can you show me the return to sender slip from Evri to yourselves? I'd like to see that.
Now I'm giving you 48hrs to show me proof of the return to sender slip from Evri.

Antwort von Oypla
Good communication and excellent price
Good communication and excellent price. I am really impressed with the product.
It was a very efficient service
It was a very efficient service, we were kept up to date with when it was dispatched and when the item would be delivered. It was easy to put together and we're pleased with it.
Good Experience
Great experience, easy ordering, fast delivery, good product. No complaints
Good price delivered on time exactly…
Good price delivered on time exactly what I wanted
The Oypla Single Hot - Money well spent.
The design of the Oypla Single Hot Plate Hob is very neat. It heats up very quickly and it uses very little electricity. It is energy efficient.
Ordered via Tesco
Ordered via Tesco, item never came and haven’t been refunded a month later

Antwort von Oypla
Good communication about delivery
Good communication about delivery, which was helpful.
Arrived when expected and was appropriately packaged.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







