I am very pleased with my different experiences of working with The Pen Shop. They assisted me when finding out what specific model of pen I had in the vast range of Mont Blanc pens, so that I could... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Visited The Pen Shop in the Trafford Centre on 25.06.22 to purchase retirement gifts for our MD. Prior to arriving I had a telephone conversation with Donna re Mont Blanc pen & wallet. She was most h... Mehr ansehen
Unternehmen hat geantwortet
Too liitle too late. Altho.i contacted you.immediately after my order when a change could clesrly have been made, you waited over 24 hours to tell me nothing could be done. Nor was there ant info... Mehr ansehen
Unternehmen hat geantwortet
Made a very emotional purchase. Bought my Mont Blanc Fountain Pen in memory of my beautiful Wife Pam who passed in December as a last Birthday Present. It is beautiful and I can use it everyday to rem... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The Pen Shop is Europe's largest luxury pens & gifts specialist, stocking brands such as Montblanc, Parker & Cross. Shop online today with free UK delivery.
Kontaktinformationen
24 Newgate Street, NE61 1BA, Morpeth, Vereinigtes Königreich
- 0190 4870033
- sales@penshop.co.uk
- www.penshop.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very efficient response to order
Excellent customer service
Excellent customer service, great product and price, prompt. I cannot fault my experience with The Pen Shop
Easy to order what I wanted ,lots of…
Easy to order what I wanted ,lots of choice.very quick delivery .highly recommend,pen refills good quality happy with my purchase.
My refills arrived quickly
My refills arrived quickly. Very happy with service
Colin went above and beyond to ensure I…
Colin went above and beyond to ensure I got the pen I wanted and on time for delivery before Christmas. Some of the best customer service I have received. Thank you again
Speedy delivery
Very impressed with the speed of delivery. The ordered items arrived a couple of days after ordering.
Mont Blanc pen refills
Ordered refills for my Mont Blanc pen. They came swiftly and were able to be put through the letterbox, which would have been perfect if we had been out.
The items took a long time to arrive!
The items took a long time to arrive. I paid over £3 for 24 delivery which actually took a week to arrive.
I emailed to ask where my parcel was and had a prompt reply which was polite and helpful. So overall I am pleased with your services.
Thank you so much -Great service
Thank you so much - so an easy and quick process. Easy to find the refills I needed and couldn’t find in NZ. Order despatched next day and amazingly given it is just before Christmas, arrived here in less than 10 days. Tracked delivery so knew where it was up to. Will use you guys again without any concern.
What's not to like?
Easy to use website, good prices, quality pens, fast shipping. What's not to like?
Excellent experience
Very good range of pens, easy to order, swift delivery - 5 stars
I only bought some ink cartridges for…
I only bought some ink cartridges for my Cross pen, but they were delivered on time without incident. I would be happy to shop here in the future.
An ideal roller ball pen in a most acceptable box.
The product a Cross roller ball pen for a friend is lovely and beautifully packed and delivered promptly. In fact sooner than anticipated. A real plus in this day and age.
I did speak to Will who was most helpful, professional, yet friendly and I have always found this company to be reliable and have no hesitation in recommending them as a trustworthy organisation.
No existent customer service
It's been two weeks and I haven't received my order.
I have emailed them to complain, no one has contacted me and that's been another week.
The Royal Mail tracking number doesn't work on the Royal Mail website through their link.
And the telephone number to call (on their website) doesn't connect either.
I have little hope of this Christmas gift arriving in time.
Very dissatisfied.
Reliable and friendly
A reliable and friendly. I have patronised The Pen Shop since their days on the High Street.
Engraving
Purchased a pen set for my niece and paid for her name to be engraved. The pens were blue and the engraving was also done in blue making her name almost indistinguishable. Disappointing.
Came quickly
Came quickly - 'proper' refills from the Pen Shop not cheap counterfeits...
Order experience
My enquiry was handled efficiently, little room for improvement.
Many thanks, a pleasure to do business with you.
CM
Very happy I could buy what I needed
Very happy I could buy what I needed, nice easy process, delivered quickly.
I needed refills for my Cross…
I needed refills for my Cross Rollerball Pen and as I am not very clever with some firms computer systems I phoned and spoke to The vPen Shop.
Extremely helpful response and everything then moved "like clockwork" and my pen is functioning once again.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








