Peter Millar Bewertungen 13

The customer service is horrible. The clothes are okay, but if anything goes wrong, good luck getting it resolved. They close down their phones at 2:30 West Coast Time. If you try to use their Live Chat after 2:30, the representatives are worthless - they cannot resolve anything. This is a very non-user friendly system. Their system twice caused my purchase to be delivered to the wrong address. The system auto-filled my delivery address with an address that was 15-years old -- even though PM had delivered to my actual, real address no less than 25 times over the previous 8 years. When I asked for a refund, the customer service rep refused. When I asked for a rush re-delivery to the correct address, they refused. Positively worthless. I have bought many things from this retailer over time, but no more. There are tons of other brands out there with clothing just as good as PM but with much better customer service. Take a pass on this one.

Dear Peter Millar Customer Service Team,
I recently ordered shoes from your website and was shocked to learn that delivery is taking two full weeks. In today’s e-commerce landscape, where major retailers and even premium brands routinely deliver standard orders in 2–5 business days (often with free or fast shipping options), waiting 14 days feels outdated and unacceptable—especially for a high-end company like Peter Millar.
This extended timeline has caused significant inconvenience, as I needed the shoes sooner and now question future purchases with your brand. Many competitors in apparel and footwear offer far quicker fulfillment without compromising quality.
I hope you’ll reconsider your shipping standards to better align with industry expectations and customer needs. I’d appreciate any insight into why this delay occurred or if expedited options were overlooked.
Thank you for your attention.
Best regards,
Jorge

They use to have good quality clothes 5 years ago now it’s just overpriced crap! I wouldn’t recommend purchasing anything from them. I wish I could post pictures of before quality and now! I’m flabbergasted at how poor of quality materials they are using. It like they went out of their way to try to rip people iff

Purchased longsleeve golf polo great fit after one wash colour faded overpriced and poor quality

Bought this item for my pregnant wife. The item came stained, either makeup or bleach. Was told to print return label, drive to and wait in line at a FedEx to return the defective item. I said I’m not doing that - it’s your mistake, not mine. They then came back and said they would only charge me 50%… for a gift, for my pregnant wife! How absurd. They also offered to arrange for pickup at my house from FedEx. Waiting to see how that goes. The fact that they deleted my reviews should tell you all you need to know about this brand. The downfall of Peter Millar, indeed. This is a zero integrity company.

The trifecta for losing my business. Overpriced. Poor quality. Crummy customer service.

Ok, so found this website and liked the look of the products. However, before I purchased I wanted to be clear on where the products were made.

So I looked on the website and despite the gurbage on great brand and responsible sourcing, there was nothing on production location. They of course give you the nonsense on we are located in the and design here but no statement on where products are made.

So I went on the chat box.... you would have thought that this would be a simple thing to answer... but no. I waited for 2 hours and then gave up - I do have a screen shot of this.

So I can only conclude that here we have another brand who wants to hide the fact that their products are made cheaply in some developing country and then they ship them all over the world with no thought on airmiles etc.

PERHAPS PUT WHERE YOUR PRODUCTS ARE MADE ON THE WEBSITE???

I bought my husband a jacket from here, and although I was hestinate due to the price, their so called reputation seemed good, so I went for it. My husband got it on Christmas day, and wore it 2 times and the seams on the jackets is already coming out. NOT what you expect when you pay almost 300 dollars for a jacket. I reached out twice trying to resolve this issue to either get a replacement or refund. They do not respond. There is a reason why BBB gave them a F. FRAUD of a company

What went wrong is the suppliers and 3rd party suppliers lie in that the precious Rabbits are not tortured, but they are! Heinous business and horrid cashmere "fabric".

I was really excited to finally order my first piece of clothing from Peter Millar. Unfortunately, it arrived damaged with a small cut in the shoulder that you can stick a pinky through. I went to process my return because the product was damaged and Peter Millar only offered me an E-gift card, or a 50% refund. Crazy to think that I paid $100 for a product that arrived damage and they only offered me a 50% refund. Not going to be buying anything from this company again.

My experience shopping with PM has been great. Items have been shipped quickly. The clothes and shoes fit great, feel great and look great. I like their styles very much. Can't speak to durability. I have only had my PM items for a couple of months. But so far so good. For now this is my new go to brand.

The ordering process and overall quality of the clothes received are both subpar for a luxury brand. First, they confirmed my order, then they said they were out of stock and canceled my order. Then out of nowhere, two weeks later, I got an email with tracking info for my original order. Fast forward and after wearing the ~$140 pair of shorts only once, the stitching in the groin area and around the belt loops have begun to come completely undone. I have similar style shorts from Eddie Bauer that have lasted me over a decade. Lesson learned, these are not high-quality clothes, only highly/overly priced clothes. And I almost forgot to mention that you cannot return or exchange anything if the tag has been removed and/or the item has been worn.

Peter Millar is a brand that consistently delivers when it comes to high-quality clothing and accessories. Their offerings truly embody the essence of timeless style and sophistication.

The brand's wide range of products caters to various tastes and occasions. Whether you're looking for a classic polo shirt for a golf outing, a smart-casual blazer for a business meeting, or a pair of well-tailored trousers for a dinner date, Peter Millar has you covered.

Quality is a defining characteristic of Peter Millar. Each piece of clothing is crafted with meticulous attention to detail, from the choice of fabric to the stitching. Their garments are not only aesthetically pleasing but also incredibly durable and comfortable. The polos, for instance, are made with performance fabrics that are both breathable and stretchy, allowing for maximum comfort and movement.

Peter Millar's customer service is equally commendable. The team is always ready to assist with any queries or concerns, making the shopping experience smooth and enjoyable. Their delivery is prompt, and items are packaged carefully to ensure they arrive in perfect condition.

Overall, Peter Millar stands as a beacon of quality and style in the fashion industry. It's a brand that never compromises on its commitment to offer the best to its customers. If you're looking for clothing that blends classic style with modern sensibilities, Peter Millar should be your go-to choice.