Piglet's Pantry Bewertungen 

1 020
•
TrustScore 3.5 von 5

3,7

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Tried to order an afternoon tea for my parents several times as they received a voucher. It would not go through. Could not find any contact details to get support. The voucher was for £40 and the aft... Mehr ansehen

Bewertet mit 4 von 5 Sternen

All the food was v v fresh and delicious and tasty to eat. The lemon drizzle cake is to die for. My afternoon tea box didnt arrive until 5.30 which was disappointing. If you want your tea served... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered afternoon tea for 2 delivery using Buyagift voucher.Such an easy process from start to finish with excellent communication from Piglet's Pantry. Delivered via DPD on agreed date (1 hr windo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

won a red letter day afternoon tea in a raffle organised by Shepherds Port BAR for NARS . decided to have one to home that we could enjoy on a weekend away. the 1st delivery failed from DPD. the cus... Mehr ansehen

Unternehmensdetails

  1. Bäckerei
  2. auch in
  3. Catering- und Getränkeanbieter
  4. Großbäckerei
  5. Lebensmittelhersteller

Vom Unternehmen geschrieben

Award-winning sweet and savoury bakery based in Sussex. Meat, vegan & veggie options available for UK-wide home delivery.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

1020 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 36 % seiner negativen Bewertungen beantwortet

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3,7

Alle Bewertungen

(1 020)

116 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Vegetarian afternoon tea for two

The vegetarian afternoon tea I ordered for my sister-in-law’s birthday treat was wonderful. Your service was excellent, delivery date was spot on, and the tea hamper’s contents were exquisite.

8. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Piglet's Pantry

Thank you for your review! We’re so pleased the afternoon tea made your sister-in-law’s birthday special and that you enjoyed the hamper.

Bewertet mit 2 von 5 Sternen

Disappointing, let down by delivery

Was very much looking forward to my afternoon tea for 1. Firstly my chosen date wasn't achieved, which I know isn't guaranteed but still not a great start. Then the delivery person decided to leave safe in my "porch" but I don't have a porch, just a small overhang above the door. As the weather was dreadful if was effectively left outside. Also didn't follow "this way up" instructions so the box was left on it's side. This meant the cool packs didn't sit under the food for quite some time before I returned home. The food inside was nice but feel it would've been better if it had stay on the cool packs not slumped on it's side. I had no option to advise of a safe place like I do with other couriers. Let down by delivery courier! Wouldn't use again on this basis.

27. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Piglet's Pantry

Thank you for your feedback. We’re really sorry the delivery experience let you down and that it impacted your afternoon tea. We’ll share your comments with DHL to help improve service. We’re glad you enjoyed the food itself, and we appreciate you taking the time to let us know.

Bewertet mit 1 von 5 Sternen

Didn't get the food.

We have no idea whether the food was good or not because the delivery didn't happen. First there must have been problems with the website as some of the information put in went missing and they had to ring me to find out which delivery day I wanted. DHL had the address but not the individual flat number even though I had put that in. They had our email address and telephone number, but no one bothered to make any effort to deliver. We asked for it to be redelivered, and they put it in the system for Monday. Didn't arrive. Then Tuesday. Still didn't arrive. They have now said Thursday, but the food would be completely spoiled by then. Probably eaten by the DHL people by now.
I thought it would be a good idea to alert Piglet's Pantry but as others have said, they were very condescending and unhelpful. Originally I thought I won't be using them again if they are using DHL, but their attitude after contacting them has put me off ever using them again, which is a shame as we had previously had a good service from Piglet's Pantry.

3. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Piglet's Pantry

We’re sorry to hear about your experience. After reviewing your order, we can confirm the flat/house number was not provided on the delivery details. We send multiple confirmation emails asking customers to check this information, as couriers cannot deliver perishable items without complete addresses.
We understand your frustration, but in this case the issue was due to missing details at checkout.

Bewertet mit 5 von 5 Sternen

Bought the afternoon tea for 4 as a…

Bought the afternoon tea for 4 as a birthday treat. It arrived in good time and the recipient was delighted- said there was enough food to last till the next birthday :-)

Excellent experience and product and would definitely recommend

29. August 2025
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Antwort von Piglet's Pantry

Thank you for your feedback! We’re delighted to hear the afternoon tea was enjoyed. We truly appreciate your recommendation and look forward to treating you again soon.

Bewertet mit 5 von 5 Sternen

I had a surprise delivery of an…

I had a surprise delivery of an afternoon tea for 2. This was a thank you from a very generous relative.
It arrived in a very well insulated box with ice bags to keep the wonderful goodies really fresh. Everything supplied was exceedingly delicious. I would definitely recommend Piglets Pantry. A huge thank you to everyone involved. I would give 10 stars if could.

27. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Piglet's Pantry

Thank you for your review! We’re so pleased you enjoyed your afternoon tea and truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Gifted afternoon tea

We received our afternoon tea box as a gift and we were really impressed. Lovely cakes, fluffy scones and tasty, substantial sausage rolls and scotch eggs. In my opinion the quiches could have been cheesier but that’s minor and personal taste I guess.

22. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Piglet's Pantry

Thank you for your review! We’re delighted you enjoyed the afternoon tea, we’ll pass your feedback onto our team.

Bewertet mit 5 von 5 Sternen

A very special treat

We have just enjoyed a wonderful treat with the Vegetarian Afternoon Tea. All the contents were delicious but especially the savoury ones. Everything arrived safely and in good cool condition. I would especially like to thank the ordering team as I had trouble booking it with a voucher from buyagift, which didn't work. However the lovely people at Piglets Pantry sorted everything with no fuss and were so friendly and organised. I will certainly be using you again and have told all my friends and family about the experience. Well done and thank you.

8. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Piglet's Pantry

Thank you for your feedback! We’re delighted you enjoyed the Afternoon tea, and our team will be thrilled to hear your kind words about the ordering experience. We look forward to your next order!

Bewertet mit 2 von 5 Sternen

Boxed up lovey but very disappointing…

Boxed up lovey but very disappointing inside unfortunately the only delicious thing for me were the scones with jam and cream

29. Juli 2025
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Antwort von Piglet's Pantry

Thank you for your feedback. We're sorry to hear some of the items didn’t meet your expectations, but glad you enjoyed the scones. We’ll review this to improve for next time.

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, reliable delivery and great food

29. Juli 2025
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Antwort von Piglet's Pantry

Thanks for your review! We’re thrilled you enjoyed the food and service, we can’t wait to serve you again.

Bewertet mit 5 von 5 Sternen

Excellent gift

Excellent gift. So well-presented, in lovely packaging - real attention to detail. Generous portions and, although I didn’t try them myself, recipients said the products were delicious.

29. Juli 2025
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Antwort von Piglet's Pantry

Thanks so much for your feedback! We’re delighted the recipients enjoyed the treats!

Bewertet mit 4 von 5 Sternen

Picnic afternoon tea

Came at the end of the day, packed well and ready for our next day picnic, plenty of tasty food. Not sure about cold pies though

30. Juli 2025
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Antwort von Piglet's Pantry

Thank you for your review. We're glad you enjoyed the tasty food, we recommend reheating the pies for the best flavour!

Bewertet mit 5 von 5 Sternen

Delicious

I have used Piglets Pantry a few times now. The products are always well packaged and very fresh. Everyone that has received a hamper have been absolutely delighted. They say the pastry and the scones are the best they have had. Would throughly recommend.

29. Juli 2025
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Antwort von Piglet's Pantry

Thank you for your continued support and wonderful recommendation! We’re thrilled to hear everyone has enjoyed the hampers.

Bewertet mit 1 von 5 Sternen

Afternoon tea

For the money I paid through buyagift it was very poor value for what I received. It’s the worst afternoon tea I have ever had!

30. Juli 2025
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Antwort von Piglet's Pantry

Thank you for your feedback, we're sorry to hear you were disappointed. We always aim to offer good value and a quality experience, so it's unfortunate this fell short for you. Your comments have been noted and will be reviewed by our team.

Bewertet mit 5 von 5 Sternen

Brilliant afternoon tea- I was really…

Brilliant afternoon tea- I was really impressed with the quality of the food. My dad was delighted with it and I would definitely buy again for a gift!

29. Juli 2025
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Antwort von Piglet's Pantry

Thank you for your lovely review! We're so happy your dad enjoyed the afternoon tea and appreciate your recommendation. Hope to serve you again soon!

Bewertet mit 5 von 5 Sternen

Our afternoon tea was delivered when we…

Our afternoon tea was delivered when we arranged it the food was fresh and delicious the sausage rolls, were really nice as everything was I can't fault it

29. Juli 2025
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Antwort von Piglet's Pantry

Thank you for your feedback! We're delighted you enjoyed the afternoon tea. We appreciate your kind words!

Bewertet mit 2 von 5 Sternen

Palm oil?

Was about to order vegan pies,but then saw palm oil is used, so no thank you. Shame because im always looking for vegan options .

Your reply says you use sustainable palm oil, but there is really no such thing is there? Why not rape oil, produced in UK?

1. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Piglet's Pantry

Thanks for your feedback. We understand your concern. While we limit our use of palm oil, it's difficult to avoid in certain products which is why we use only sustainably sourced palm oil.

"Sustainable palm oil is palm oil produced with minimal negative environmental and social impact"

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