I ordered 3 T-shirts. Two adult sizes and one youth size. The shirts were nicely made, exactly as I had ordered them however the youth shirt came with some sort of stain on it. I don’t know exactly wh... Mehr ansehen
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Das sagen Bewerter
We were very happy with our order! It came in sooner than anticipated, and the quality was excellent. My husband loves the hat, and wears it every day.
What a horrible experience! Shirts look great online, but once you order they sit “in production” unable to cancel. Customer Service, Greg, finally replied stating 10-15 days to make as they are cus... Mehr ansehen
Customer service was fantastic. Stephanie assisted in all phases of my order delay, which was in part due to the Postal Service. She always got back to me promptly and courteous at all times. when th... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Custom sportswear and apparel for Colleges, Schools, Teams, Greek chapters, Destinations, National and State Parks, Golf Courses, Military, and Government. Prep Sportswear is the leading marketplace to create, design and buy personalized sportswear products including t-shirts, sweatshirts, hoodies, jackets, sport shirts, caps, and bags.
Kontaktinformationen
2211 Elliott Ave Suite 601, 98121, Seattle, Vereinigte Staaten
- customersupport@prepsportswear.com
- www.prepsportswear.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 18 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
Customer service is truly awesome!
Customer service is truly awesome!! Greg was so helpful with everything!! He made adjustments on my order and it was the fault of USPS!!! All my future sportswear purchases will be from Prep Sportswear!!!
Thank you again Greg!!!
The shirt I ordered did not fit as stated by the size guide
The shirt I ordered did not match the posted size chart dimension and was too small. I sent a chat over the weekend and received a prompt response on Monday morning. Greg helped walk me through exactly a size that I will need and created a replacement order for me. I could not have asked for more exceptional customer service and help from him. He was precise and to the point.
Sweatshirt Order
Ordered a sweatshirt that ended up being a little smaller than the expected. No issues upsizing as a complimentary exchange which was great and easy. Sometimes the hassle in returning things is frustrating. Item received and was happy with my overall purchase.
Flexibility and customizable
Flexibility and customizable
Cool T-shirt
If it is the Irene-Wakonda t-shirt. Yes, I received it a couple of weeks ago. thank you.
Quality and shipping were all good
Quality and shipping were all good. Ordered the wrong one and do not like the exchange size only, and no return policy.
Was disappointed in coloring once…
Was disappointed in coloring once received
Resolution of an issue with my order
Upon contacting Prep Sportswear about a problem with my order, I received a prompt response and the company took care of my issue very quickly. I was VERY pleased with the care and consideration put forth on my order and the sweatshirt I ordered was of great quality and just what I wanted. I will definitely order again in the future.
Greg was a pleasure to work with
Greg was a pleasure to work with. Very understanding and was able to resolve my issue quickly.
Excellent customer service and problem resolution
I ordered an item that was never delivered - I assume someone took it from the address. I was looking for a discount on the re-purchase and Greg offered to replace free of charge. It was quick, and overall excellent customer service.
Ashley was the definition of customer service
Ashley was very friendly and thorough, eager to help me resolve the technical and product issues, which was completed without question or delay. Fantastic customer service.
Greg is GREAT
Greg was easy to work with. I have never had a customer service experience that was strictly email. He was so timely with our communication and I never felt frustrated. I will recommend Prep Sportswear to others in the future. Thank you, Greg!
Great customer service!
I messed up my order and didn’t get exactly what I wanted for a gift. Ashley was really helpful in getting my order corrected. I couldn’t be happier with the customer service and quality of the product. Thanks!
Ashley was wonderful
Ashley was wonderful! There was a mess-up with the mailing and she fixed it. Thank you, thank you!
Mistake was made. Received a free shirt!
An error was made when I initially chose the design for my shirt. I accidentally placed an order for a shirt with nothing on the back.
I’m not sure how the error took place or whether or not it was my fault. Fortunately, I was provided with a free replacement. I even got the keep my initial order.
The customer service was better than great, and I am very happy with my second order, a T-shirt with my brother’s last name and number on the back and his graduation year and high school’s name on the front.
I will most definitely be placing more orders through Prep Sportswear. It is the best place to buy custom made HS sports clothing, and even though a mistake was made, it was a quickly rectified, exceeding my expectations.
Ashley was great
Ashley was great! I told her my issue and she resolved it, no questions asked!
Happy Customer
Thank you Ashley for your prompt reply to my message and for fixing my order with a replacement. Excellent customer service! I love your sweatershirts and have ordered quite a bit and will continue to do so because of the great service and product.
lots of great choices and easy…
lots of great choices and easy purchase, timely shipping too
Amazing customer service
Amazing customer service! Ashley responded timely and made it so simple for me to order a size up for a recent order. Very courteous and very responsive!
Replacement order due to USPS losing package
I ordered shirts with my kids' school logo for their grandparents for Christmas. Prep Sportswear shipped them out in a timely fashion, but they were lost by USPS. As soon as I told them about the problem, they offered to send a replacement order. Customer Service was prompt and easy to work with over email.
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