Printerland.co.uk Bewertungen 

9 463
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

John from Printerland is excellent. We ordered a printer online and John telephoned us and we had a discussion. Following this John found a descent printer which could also scan was cheaper and del... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered what I thought would be the best printer for me online. Shortly afterward I received a call from Luke informing me that the one I selected is frequently returned, and went through the other co... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A printer was ordered for my new classroom and it arrived earlier than I expected. The ordering process was very easy and there were no problems. Once installed, the printer is working as it should wh... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely fantastic service from Printerland. Ordering is always so easy and delivery is super fast, which is incredibly important when you’re running a business. We print MOT certificates every... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Bürobedarf
  2. Computergeschäft
  3. Fachgeschäft für Drucker und Scanner
  4. Toneranbieter

Vom Unternehmen geschrieben

Buy online colour, mono and multifunction machines, laser printers from Xerox, HP, Brother, Lexmark, Kyocera, Epson, laser and inkjet printers and unbeatable prices on consumables.

Price Match Available

We won't be beaten on price

We won't be beaten on price
*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

9463 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(9 463)

403 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Consumer Rights Act 2015 Fraud?

I bought a £135 Epson printer from Printerland in good faith after reviewing the "Trustpilot" 5-star rating? I paid for the printer in full, on the "13th" June 2026, so I could qualify for the "£20" Epson cashback offer before it expired on the 14th (the day after). Before Printerland delivered the oil stained, damaged box item, that looked like it had just been salvaged from the Local Council tip? Printerland, violated the trading standards consumer Rights Acts policy, by sending me a sales "Invoice dated the "15th June" (the day after Epson finished its "cashback" offer?) Unlike other 24/7 big store company websites e.g. Curry's, Argos etc, which actually record the exact time and date when the item was purchased. Printerland concocted an excuse, the invoice didn't list the right purchase date because "it was the weekend"? As far as I'm concerned, they deliberately sabotage my entitlement to the Epson cashback offer by delaying the invoice (I hope I can upload pictures?) After opening the badly damaged box, it soon became evident this printer was nothing more than a used/returned item, repackaged as new. There were clear signs of wear and this was borne out by the fact, Epson wouldn't recognise my registration details, after uploading the invoice date and printer password, serial numbers etc. This had obviously been registered by someone else before? The printer was useless, the Epson scanner driver, wouldn't download, so there's no scanner, "NOT FIT FOR PURPOSE". I hope I can upload the images for proof of everything I say here. Before buying anything from this company (Printerland), ask them are they going to comply with relevant "Consumer Rights Trading Law" i.e. will the sale's invoice record the exact time and date, when the item was bought? And, going off my unfortunate experience, don't expect the (so-called) brand new printer to be delivered in a "factory sealed" cellophane box, like you'd expect to buy from Curry's? Good luck.

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Good afternoon Mr Williams,

We are really sorry that you’re unhappy with your Printerland experience, this is of course the opposite of what we want for our customers.

We always want to help our customers, which is why we have set up a free return for you earlier this morning, whereby a full refund will be provided once it has been collected from you.

I am sorry that you felt we were trying to sabotage your cashback claim with Epson, I can assure you that this was not the case. Due to your order being placed during our weekend closure period, the order was processed on the next working day which was the Monday following the cashback end date on the Sunday. As the order completed on Monday, the invoice carried the order completion date, but as soon as you got in touch to raise the issue of the invoice date, it was immediately rectified with the added reassurance that we would be on hand should you have any problems claiming the offer.

With regards to the box received, I want to once again reassure you that the printer you purchased and received was a brand new factory sealed item. We are very sorry if there was some courier damage to the packaging that was not shown in the POD image, but we did try to reassure you that support would be available if you had any problems once unpacked.

We had hoped that all of the above had been resolved, as since we provided a response to those issues on the 19th June, we hadn’t received any further communication or notice of unresolved problems. We were therefore disappointed to learn via your email this morning that you were having issues with setup and warranty registration. Please be rest assured that support is available for both of these issues, where I am confident that they could be rectified quickly for you. However, given how dissatisfied you were with the overall experience, I offered to setup a free return so that I could offer you a full refund instead.

If you would prefer our assistance with setup, warranty registration and the cashback claim instead, we will be more than happy to help with this. If you would prefer this over the refund offered, please just reply to me directly on the email chain already opened and we will get in touch to assist.

We are sorry once again, its very rare that we have an unhappy customer, as we always make it our mission to assist a customer through to a complete resolution.

If you would like to accept the support available, please come back to me and we can hopefully leave you feeling much happier with your purchasing experience

Kind regards

Matthew
Customer Service Manager

Bewertet mit 5 von 5 Sternen

Great product, great price, great service.

Easy to navigate website, great choice and competitive prices. Good communications and useful advice via email on the printer I chose. Next day delivery as promised and a courtesy email after delivery to check all was okay. A very happy first time customer!

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Hi David, thanks for the great comments regarding your first time experience with us. I'm so pleased you chose us and found all was in order. Please visit again soon!

Bewertet mit 5 von 5 Sternen

Great service stands out

In a world where appalling customer service is rife, you guys stand out from the crowd.

You dug me out of a massive hole last time when I ordered printer toner at something like 4pm on weds and it turned up Thursday am.

The printer you advised me to buy is awesome. The scanner function is superb. Saves me hours and really clear quality.

I would whole heartedly recommend you to anyone that needed anything you sell. Thanks for all the help you have given me in running my business to date.

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

We really appreciate your amazing review of our service Gareth, your feedback and 5 stars are truly appreciated and we hope to welcome you back to us again very soon.

Bewertet mit 5 von 5 Sternen

A big shout out to Dominic who wrote to…

A big shout out to Dominic who wrote to explain the printer I ordered was out of stock but they had the latest version. Did I want to go for that? The printer I had seen on line was a returned one. Said yes and it all went very smoothly including giving it to me at £50 cheaper than the original. Absolutely superb service and what a nice change to be able to say that about a uk company. Well done guys. Delivered next day as promised.

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Dominic will be delighted to hear his efforts went down so well and he managed to find an alternative printer to suit your needs. I'll pass on your regards to him, please reach out if you need anything else

Bewertet mit 5 von 5 Sternen

Great advice, no pressure to buy and ended up with an excellent printer

When I initially called up for advice, I was given excellent advice with no pressure to buy at all. That meant I could go away and think about it then made a purchase in my own time which I really appreciated. The world of printers can be overwhelming so I appreciated the help and have got a printer now that I'm really happy with. All communication with Printer Land have been very good and quick.

18. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Thanks so much Lucy, you're right, the world of printers is tough to sift through but our team of experts are here to assist and I'm delighted they managed to offer something suitable. Your patience and support is most appreciate and we'll be happy to assist you with anything else if you need. Enjoy the new printer!

Bewertet mit 5 von 5 Sternen

Great experience

Great experience site navigation was easy. Product delivered on time and well packaged

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Hi Anne, thanks so much for reporting on your website experience, it really is appreciated by us all (...but mostly the web team). I'm glad you found the whole service good enough for your amazing 5-star review. Enjoy!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service! I’m very happy with the help and advice I received from Printerland. The team was knowledgeable, patient, and took the time to recommend the right printer for my needs without any pressure. Their customer service was excellent from start to finish. I would definitely recommend Printerland to anyone looking for great advice and a hassle-free buying experience. Thank you!

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Thanks for leaving such great comments and 5 stars! I hope everyone at DMD Market Solutions is enjoying playing with the new printer!

Bewertet mit 5 von 5 Sternen

Prompt service and follow up

Prompt service and follow up. Excellent products.

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Thanks so much for the 5-stars Valerie, we really appreciate your review

Bewertet mit 5 von 5 Sternen

Efficient

Efficient, friendly service - goods arrived on time and the printer they recommended is ideal for my needs

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

I'm pleased to see you liked our recommendation and that everything arrived as expected. Enjoy the new printer!

Bewertet mit 5 von 5 Sternen

Specific printer supplies

I required some very specific printer related products. I found this website which has a wide range of options and I was able to identify my exact requirement and purchased. A swift delivery and I am happy customer and recommend the site if in need of printer supplies.

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Thanks so much for the feedback on your website experience, the web team will be delighted to hear their efforts rewarded with 5 amazing Stars! Thanks Andrew!

Bewertet mit 5 von 5 Sternen

I purchased a printer from…

I purchased a printer from Printerland.co.uk recently. The whole experience was simple from choosing the printer (they have a great comparison tool) to ordering and then next day delivery. I will def use them again.

11. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

I'm glad to see you found the website's comparison tool so helpful Emma, I hope you're enjoying playing with the new printer!

Bewertet mit 5 von 5 Sternen

good price and quick delivery

very quick delivery of new printer cartridge - and cost less than from Amazon!

11. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Thanks so much for the review and stars Helen, we appreciate your support!

Bewertet mit 5 von 5 Sternen

Epsom Printer. ET-2862

I was looking for a colour printer and was advised to get an Epsom ET 2862. Printerland.co.uk came up with the best price. It was delivered in a few days and has lived up to the recommendation. Highly recommended company to deal with if you want a great fast service at the best price.

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Hi Mr Hughes, I'm delighted you liked our recemmendation, thanks so much for the lovely comments and of course for the 5 stars!

Bewertet mit 5 von 5 Sternen

Excellent and smooth experience

Excellent and smooth experience. Loved the next day free delivery which was quite useful. Happy with the condition my canon laser printer arrived in and it works very well.

One positive criticism: I wish you also show functionality that is missing when comparing printers. For example, I couldn't tell if they had an ADF for duplex scanning which I needed.

11. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

We really appreciate your feedback and we'll use it to help improve yours and fellow customers' experience. thanks so much for rating us 5-stars, Enjoy the new Canon printer!

Bewertet mit 5 von 5 Sternen

Exceptional service

The original printer I ordered was obsolete, the guys at Printerland called me and offered the newer version for the same price. Delivery was very fast, everything arrived in great condition and the set-up was easy. We will definitely use Printerland again.

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

I so pleased we managed to provide a newer alternative for you, thanks so much for the review, comments and 5 amazing stars!

Bewertet mit 5 von 5 Sternen

Kyocera printer and toners

Website was very intuitive and made the purchase easy. Ordering the items was straightforward and the items were dispatched to arrive the following day. Communication throughout was excellent. The printer arrived the following day. As it didn't arrive with the toner/ cartridges I queried it. The response was within 5 minutes which was reassuring. The items all arrived well packaged and in excellent condition. It was nice to receive a follow up email a couple of weeks later to ask how everything went. Great customer service throughout!

1. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Thanks for lovely comments and stars, we really appreciate your feedback and I'm glad you enjoyed the website experience. Please let us know if you need anything else.

Bewertet mit 5 von 5 Sternen

Expert advice was really helpful

I was bamboozled by the number of options but a chat with one of the expert staff was really helpful in narrowing it down. After ordering I received a call suggesting a slight change to my toner order which was better value. Printer arrived promptly. A follow-up message checked that all was OK. Fantastic service from Printerland and at no point was there any sales pressure unlike some companies. As an aside, it's my first double-sided printer and it's awesome how it works !

1. Juni 2026
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Antwort von Printerland.co.uk

I'm delighted you enjoyed our service and that we managed to get the best solution for you. Thanks so much for the thoughtful comments... Enjoy that 2-sided printing!

Bewertet mit 5 von 5 Sternen

Great Supplier

Great printers offers, explaining clearly the capabilities. Easy to buy and quick delivery the next day from PO.
I used them before and they are very consistent and having a great Customer Service, ready to help you.

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Printerland.co.uk

Thanks for coming back to us again Alejandro, we love to see our customers enjoying the experience so much. Your comments are truly appreciated, as are the 5 stars!

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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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