Working thru ProBunga is a strait forward and great experience. The flower arrangements are beautiful. Delivery is on point. I recommend - Dan J C
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Incompetent!! What was supposed to be a lovely surprise ruined by them sending a photo of the flowers after the delivery time which I assumed was at the recipients address. So I had to spoil the surpr... Mehr ansehen
Been getting Pro Bunga's excellent service to send hampers, fruit baskets and cakes to my beloved in Bandung. Always very happy and satisfied as the items are fresh, messages are well printed and deli... Mehr ansehen
Unternehmen hat geantwortet
Ordered flowers the night before the day on which I wanted the delivery to be completed. Flowers got delivered the very next day in the morning, as promised by the company. The little card and the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Probunga is one of the most prominent online flower shops in all of Indonesia. We deliver various gift items, including flowers, cakes, chocolates, and a lot more, across multiple cities in Indonesia to make your special moments with your loved ones memorable. On our website, you will find a wide range of flower bouquets, delectable cakes, chocolate baskets, and much more that will be suitable for all the important events and celebrations in the life of your friends and family.
Kontaktinformationen
Jl. Raya Klp. Hybrida No.26 Blok PF 18, Klp. Gading Bar., Permai, Jakarta, Daerah Khusus Ibukota Jakarta 14250, Indonesia, 14250, Jakarta, Indonesien
- +62 8159005178
- admin@probunga.com
- www.probunga.com
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great flowers at a reasonable price
Great flowers at a reasonable price
Working thru ProBunga is a strait…
Working thru ProBunga is a strait forward and great experience. The flower arrangements are beautiful. Delivery is on point. I recommend - Dan J C
Incompetent!
Incompetent!! What was supposed to be a lovely surprise ruined by them sending a photo of the flowers after the delivery time which I assumed was at the recipients address. So I had to spoil the surprise and ask them to look. It then transpired that the photo was taken at the flower shop!! The recipient then had to track down her own flower delivery. What should have been joy changed to stress. Now being delivered a day late with a piece of chocolate as compensation!!
Disappointing this time
I spent many years in the flower business and this order wilted after 12 hours and 3 of thr roses lost their heads
Thank you for flower
Thank you for flower. This is very beautiful I ordered from Uzbekistan
They made it easy
They made it easy !
I ordered and put Address and they delivered and called to make sure all was good. They sent email with pictures to make sure all was correct! They delivered on same day and that was cool!
They just forgot the card 😅 so my gf was like why was there no card? In theory it could have been from anyone because she disnt get the card that i wrote online, so thay was a bit annoying. But it was hard to find a flower place online that accepted visa and these guys did! So im happy with everything except They forgot the card lol.
A prompt service with regular updates…
A prompt service with regular updates on my order with photos. I ordered from the UK so it was nice to receive updates
Very satisfied by the flowers delievery service
Ordered flowers the night before the day on which I wanted the delivery to be completed.
Flowers got delivered the very next day in the morning, as promised by the company. The little card and the flowers were as expected.
The follow up of the delivery by the team was on point via Whatsapp.
Overall a great experience
Very good service
Very good service, great communication and the flowers were beautiful and bigger than expected.
Zero star even 1 star is too much.
Zero star even 1 star is too much.
Very disappointing experience with Probunga. The delivery was late, the flowers were not fresh, and the arrangement looked nothing like what was advertised. it just look like a mix of left over flower. This was for a special occasion and it ruined the surprise.
Customer service was unresponsive and did not take responsibility. For the price charged, this level of service is unacceptable. I would not recommend ordering from them unless significant improvements are made.
Already said bad customer service meaning not reply....

Antwort von ProBunga
Ordered flowers for Valentines Day 5…
Update: says to contact their customer service who still has not replied to my messages or missed calls from yesterday.
Ordered flowers for Valentines Day 5 days prior - Valentines happens to be on a Saturday this year. Nothing arrived for my partner, who now feels like I didn’t care about her.
There was no email confirmation of delivery or attempts.
I tried calling and messaging earlier in the day but apparently they dont work on weekends (even though it was Valentines Day which is a vital day for a flower shop).
I would pay double or triple to ensure flowers were delivered - really disappointed with the service here.

Antwort von ProBunga
I ordered flowers on the 9th of…
I ordered flowers on the 9th of February to be sent on the 14th of February for Valentine’s Day. I did request that there would be sent between 2 and 5 pm. I sent an email to somebody and they got back to me straight away and told me that they couldn’t give me an exact time, but it will be sent out on the day between 9 am and 10 pm.
The flowers were not sent they were not received. I paid extra for a vase and also extra for delivery.
This was meant to be a first Valentine’s Day gift. I am so disappointed I would not recommend these very bad experience.
I should’ve come to trustpilot first and check the reviews clearly this is an extremely bad company.

Antwort von ProBunga
very good experience with ProBunga
very good experience with ProBunga. Very prompt delivery, and didn't hesitate to contact me for clarification of the delivery address. First time ordering internationally. ProBunga has excellent service.
Great communication in English and superb flowers.
The usual reliable fast service. Great communication in English and superb flowers. Way better than any service I've received at these prices in the UK. Thank you.
They did very well
They did very well. There was a change in my order but they contacted me on WhatsApp to notify me and to confirm. Great service.
Another easy transaction
Another easy transaction, delivered on time and an excellent product.
Excellent
Excellent, prompt service with great communication

Antwort von ProBunga
Bad quality of flowers delivered in a…
Bad quality of flowers delivered in a birthday… I would never use them again

Antwort von ProBunga
Pro Bunga's satisfied customer
Been getting Pro Bunga's excellent service to send hampers, fruit baskets and cakes to my beloved in Bandung. Always very happy and satisfied as the items are fresh, messages are well printed and delivery is reliable. Thanks so much to all at ProBunga. Wish you could offer more items in future, like chicken essence and more other foodstuff... Will be patronising soon again... 😊

Antwort von ProBunga

Antwort von ProBunga
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