ProMerchant Bewertungen 

258
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From start to finish, I had a great experience with ProMerchant and my rep, Tanner. He helped create a tailored payment solution for our retail stores with rates that beat our last vendor. In a world... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Our company 4M IMPORT & EXPORT Inc. After much research we decided to select Promerchant as our ally for credit card payments and payment link with our WooCommerce portal, however the days go by and t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ewan was a great representative to get our business started accepting credit cards. We got a cheaper rate and the funds were in the account the next business day. Easy to confirm your account. We can... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This should be a 7 star review. She explained everything clearly and did not waste any time in walking me through the set up process. She quickly approved me for a plan so economical without monthly f... Mehr ansehen

Unternehmensdetails

  1. Kartenverarbeitungsdienst
  2. auch in
  3. Finanzberater

Informationen, die aus verschiedenen externen Quellen stammen

ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

258 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,3

Alle Bewertungen

(258)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I could give this company zero stars

I could give this company zero stars. Upon inquiring about services from Promerchant, Jeremy P. seemed incredibly knowledgeable and attentive to my questions. I decided to begin the application process that required a lengthy amount of information. Given my specific business and the products I sell, the application process was very long and drawn out. I didn’t mind gathering all the information that was needed, my issues are with how Jeremy’s approach to obtaining my business, changed. Every time he emailed me the “tone” was very kurt and uninterested. My last email from him, stated that the approval team was ready to move forward seeing that he was provided with a voided check and another piece of information from me. I got him the information that was needed. And that was the last I heard from him (5 weeks ago). I reached out to him to request he discard my application, his response was “we already withdrew your application.”

I don’t appreciate the level of fakeness that was used in the beginning to obtain my business and my personal information. My gut tells me that once the application got a little bit more complicated than he’d rather deal with he withdrew his interest in moving forward. Not to mention the sheer lack of communication is totally unprofessional. If my application was withdrawn, I believe I was in the right to know when and why he chose to do that. In the beginning of our conversation, while he was trying to sell me on this company, he was very adamant about mentioning over and over again, about how attentive his company was, and how he had so many representatives standing by ready, and willing to serve me. Turns out that couldn’t be further from the truth.

5. Februar 2024
Bewertung ohne vorherige Einladung
ProMerchant-Logo

Antwort von ProMerchant

Dear Jessica,
Thank you so much for leaving feedback and we apologize for any communication lapses on our end. Our parent company (not related to payment processing) went through a restructuring and we are now an independent payment processing company again and are fully up and running and here to service our existing and new merchants. You can call the phone number on our website or write us at support@promerchant.com and we will be happy to assist you. Thank you for your patience and understanding.

Best,
ProMerchant Support

Bewertet mit 5 von 5 Sternen

Great Experience with Aidan!

I recently signed up for ProMerchant services with the help of Aidan. I was exploring a few different options to go with, but Aidan's knowledge and patience with walking me through the process is really what sealed the deal for me. He thoroughly answered all my questions and his communication in general was excellent. He made the whole process seamless for me and I am extremely satisfied with his customer service overall. I would highly recommend ProMerchant for any business, especially if you're able to work with someone like Aidan!

20. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast and professional

I recently approached your company to set up a merchant account, and I must say that Aidan's assistance was nothing short of amazing. Not only did he swiftly guide me through the entire process, but he also managed to get me approved on the same day. I was truly impressed by his efficiency and professionalism.

Based on my experience, I would highly recommend your company to anyone in need of similar services. Aidan's exceptional service reflects positively on your organization, and I am confident that others will have a similarly positive experience when working with your team.

9. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently signed up for ProMerchants…

I recently signed up for ProMerchants services and I love that I received great customer service from Davonte. Great low rates and no monthly fees sold me. I recommend ProMerchant to anyone starting a food truck business like I did!

22. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Overall just great

Overall, I would say Dana Brand made my experience with ProMerchant a big win. Her follow thru and genuine willingness to help a customer was what won me over from doing business with another vendor. Beyond that the ease and prompt service of the delivery was top notch. I would highly recommend.

28. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible company I wish I read the…

Horrible company I wish I read the reviews prior to be convinced by the sales lady they they were a great company. They are now holding my funds telling me they’re auditing the account smh I sent all supporting documents to include closing statements. I should have just went with my local bank. Lesson learned

26. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a good experience with Peter at ProMerchant

I had a good experience with Pro Merchant. I got the company information on Google, when I called, Peter took the call. Peter has rock star customer service skills, and provided me all the informations that I needed to process my company Merchant Account, and I got the approval in just a few days. I am so satified with the service I received.

18. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Peter- great & clear customer service

I was working with Peter to get a credit card terminal for my business and he made the process smooth and enjoyable. He took his time explaining the numbers to me in a way that made sense and answered any questions I had. He was kind, informative, and patient with me. I feel confident moving forward with growing my business that I have made the right decision in choosing my credit card processing provider. Thank you for your help, Peter!

20. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Dana was an amazing help

Dana was an amazing help, she answered all of my questions and was very patient walking me through the application process. When I wanted a bit more time to research, she didn't pressure me into a sale and called me back promptly when I left a message.

12. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jeremy Pozner was great

Jeremy Pozner was great! He is courteous, knowledgeable and very professional. Always communicated right away and answered all of our questions. Great employee and company. Very Happy!!!!

5. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

At first I wasn’t sure about pro…

At first I wasn’t sure about pro merchant service and how reliable their service would be but after few research online and the help I had from Dana Brand over the phone I was convinced to enroll for their service,I had very good enrolling experience and I would recommend to anyone specially when you start your business .

1. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This company has given me great…

This company has given me great customer service, I'd like to highlight Mr. Jeremy Pozner, He is very helpful when I have questions and also patient. I appreciate working with him and so far the company has been available to help me with any issues I come across with. Highly recommended.

1. Dezember 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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