Alfie was super helpful on the telephone, and, when I arrived to have the tyres replaced his colleagues were straight onto the job. Definitely think they're helpfulness has improved.
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... Mehr ansehen
Unternehmen hat geantwortet
Excellent service. Great price. Done quickly and efficiently. Would be nice to have someone on reception.
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... Mehr ansehen
Unternehmensdetails
- Reifenhandel
- Bremsenwerkstatt
- Fachhandel für Autobatterien
- Kfz-Prüfstelle
- Fahrzeugservice
- Spureinstellungs-Service
Über Protyre Autocare - Alcester
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktinformationen
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, Vereinigtes Königreich
- 01789 764033
4,7
Hervorragend
1015 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Easy to book online.
MOT at Protyre Autocare Alcester. Easy to book online, pleasant staff, comfortable waiting area, prompt service.
28. Jänner 2026
Work carried out well as usual
23. Jänner 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
No one answered the phone despite…
No one answered the phone despite multiple attempts, went in to the branch and explained I had a puncture and possibly needed new front tires. Was told “you’ll have to leave it here” not asked. Gave my name and phone number, a while later my wife received a call to say what was required, luckily we were together that day. Once completed I came up and paid, no one mentioned the puncture so I asked as was told , could not find anything but resealed. Next day tire was. Flat so returned and spoke to the younger guys who were extremely helpful and professional. Checked and found a nail. Experience on return was good but not so from the manager
8. Jänner 2026
Antwort von Protyre Autocare - Alcester
Dear Adrian Yapp,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
New just what I wanted
14. Jänner 2026
Worst MOT experience (on every level)…
Worst MOT experience (on every level) in 40 years.
7. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Protyre Autocare - Alcester
Dear Customer,
Thank you for taking the time to share your feedback. We are sorry to hear that your recent visit to our Alcester branch has not been a positive experience for you on this occasion.
We would like the chance to look into this matter further, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, a team member will be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Honest and helpfull!
They were really helpful and liaised with me to ensure I sourced a tyre to match the others and then fitted promptly.
12. Jänner 2026
Antwort von Protyre Autocare - Alcester
Hello Mike,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Do what they say on the tin!
Been using these guys for a few years. Always good value, friendly and straightforward staff.
Never feels like they're being pushy or trying to rip you off (like some other major brand garages)
12. Jänner 2026
Antwort von Protyre Autocare - Alcester
Hello Duncan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
You were the only company that done…
You were the only company that done what you said you would do and that was get me a battery and fit it with in two hours the workers there was fantastic and helpful l will use your place for any future work l need
7. Jänner 2026
All round good service.
Previously they had indicated that I had an issue with a tyre. They suggested I monitor the situation. I did so. I thought they provided well reasoned advice. Unexpectedly I needed to drive to London and thought I would get a new tyre. I phoned them and there was a prompt response on the phone. I was told to visit the site and told that i may have to wait. I attended and was dealt with in a polite, friendly and informative manner. I was dealt with quickly. It was a good retail experience.
31. Dezember 2025
Really helpful bunch had a flat took…
Really helpful bunch had a flat took the tyre down unfortunately it couldn’t be repaired and a new tyre was fitted in under an hour great service.
24. Dezember 2025
Manager exudes customer service and…
Manager exudes customer service and staff the same.
24. Dezember 2025
Good website, efficient service
Good website made it easy to choose the correct tyre and book a fitting day and time, work carried out on time and without any hassle.
19. Dezember 2025
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