Protyre Autocare - Beccles Bewertungen 

1 102
TrustScore 4.5 von 5

4,6

Unit 2 & 3, Common Lane North, NR34 9BL Beccles, Beccles, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Needed 4 new tyres. Ordered online, had an appointment the same day. Staff prompt & courteous. Gave me a rough time for completion of work, but finished before then. Would definitely use again.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The manager the staff, they always do a brilliant job of work on my car 10/10 is not enough really, but, truly, I won’t go anywhere else with my car, been with them for about 9/10 yrs.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Reifenhandel
  2. Bremsenwerkstatt
  3. Fachhandel für Autobatterien
  4. Kfz-Prüfstelle
  5. Fahrzeugservice
  6. Spureinstellungs-Service

Vom Unternehmen geschrieben

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktinformationen

  • Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, Vereinigtes Königreich

  • 01502 717885

4,6

Hervorragend

TrustScore 4.5 von 5

1102 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

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4,6

Alle Bewertungen

(1 102)

34 873 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Worst garage in Beccles?…

Your company in Beccles has the absolute worst reputation as I found out when I posted my experience last week online - nearly 150 sharing their same bad experience!!! Sadly I only found out after having an MoT done which was refused with 8 major & 6 advisories! Told I shouldn't even drive it home (a lie as non of his faults were classified dangerous) All nonsense - 2nd and 3rd opinions and the next day a pass with 3 advisories only one of which matched up with your tester. He saw an old car and an older couple and thought we were vulnerable - WE ARE NOT our car is regularly serviced by our Dealership in Norwich and we are still sharp and not easily fooled! This has shamed your company brand here. If it were my business I would clear it out. I will be making a report to Trading Standards - it will be worth losing the £50 he took if it gets shut down and prevents others being ripped off too.

25. Juli 2025
Protyre Autocare - Beccles-Logo

Antwort von Protyre Autocare - Beccles

Dear Patricia Reid,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Bewertet mit 1 von 5 Sternen

Serious complaint raised with Protyres…

I have raised a complaint with Protyres head office regarding the Beccles branch. I won't outline the details until my complaint has been thoroughly investigated by Protyres. When a resolution has been reached I will edit and update this review with the details of the incident and the investigation.

15. Juli 2025
Protyre Autocare - Beccles-Logo

Antwort von Protyre Autocare - Beccles

Dear Kit,

Thank you for leaving us a review. 

We have checked and can confirm that your complaint is currently with the Area Manager, as soon as he has finished investigating he will be in touch with you to discuss further. 

Kind regards,
Eddie
Customer Care - Protyre

Bewertet mit 5 von 5 Sternen

Unexpected flat tyre on a Saturday…

Unexpected flat tyre on a Saturday morning, Green Flag located Protyre and they were able to find the correct trye and fit it in a short time. Excellent service.

23. Juli 2025
Protyre Autocare - Beccles-Logo

Antwort von Protyre Autocare - Beccles

Hello Rick,

We appreciate you sharing your experience! We're happy we could promptly assist with your unexpected flat tyre on Saturday and get you back on the road quickly.

Best regards,
Eddie
Customer Care - Protyre

Bewertet mit 5 von 5 Sternen

Staff helpful and understanding.

Staff helpful and understanding.
Kept me updated regarding developments.

21. Juli 2025
Protyre Autocare - Beccles-Logo

Antwort von Protyre Autocare - Beccles

Hello Mrs Vogt,

We appreciate you sharing your experience. We're happy to hear our team was helpful, understanding, and kept you updated on developments.

Best regards,
Eddie
Customer Care - Protyre

Bewertet mit 5 von 5 Sternen
Protyre Autocare - Beccles-Logo

Antwort von Protyre Autocare - Beccles

Hello Deano,

We're glad you had a great, timely experience. Thank you for your positive feedback; it means a lot to us.

Best regards,
Eddie
Customer Care - Protyre

Bewertet mit 1 von 5 Sternen

I was cheated by this garage!

I went for a simple wheel alignment do to the steering wheel not straight, the "professionals" convinced me that a have to get two new tyres to be able to do it, although the car had pass the MOT two weeks before. After 2.5 hours and spend £275.5 I left the garage and the steering was exactly the same way I came in, went back and was told I had to go back the next day because the garage didn't had time that day, next day after spend 3 hours in the garage, left and back 2 times that day because the car was worse than when I came in I was told there's nothing they could do because they equipment was not working correctly! I put 2 new tires that the car didn't need, lost 2 afternoons from work and the car is in worse conditions then when I came in... and this is not the first time I felt cheated in this garage, but for sure will be the last!

30. Juni 2025
Protyre Autocare - Beccles-Logo

Antwort von Protyre Autocare - Beccles

Dear Luís Goncalves  ,

Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Beccles branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Bewertet mit 1 von 5 Sternen

No appointments????

Popped into my local protyre for an air con check today, they told no appointments until July 12th, only to get home to book online and to see they have spaces all day today.
Very sad and disheartened

30. Juni 2025
Bewertung ohne vorherige Einladung
Protyre Autocare - Beccles-Logo

Antwort von Protyre Autocare - Beccles

Dear Stuart Mckenna,

Thank you for taking the time to share your recent experience with us.

We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, a team member will be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Booking was easy, drop off was easy. The chap behind the counter was fantastic - he’s an asset, keep hold of him at all cost!
Job completed quickly and professionally. Will be back when needs be

18. Juni 2025
Bewertet mit 5 von 5 Sternen

Great service

Great service.

Price was keen and staff helpful and friendly. The wheels they were fitting the tyres to for me are extremely expensive and their tec took the time and trouble to make absolutely sure that they didn't mark or damage them.

Would happily recommend to anyone.

7. Juni 2025

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