Protyre Autocare - Exeter-Sowton Bewertungen 

760
TrustScore 4.5 von 5

4,7

Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Reifenhandel
  2. Bremsenwerkstatt
  3. Fachhandel für Autobatterien
  4. Kfz-Prüfstelle
  5. Fahrzeugservice
  6. Spureinstellungs-Service

Vom Unternehmen geschrieben

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktinformationen

  • Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Vereinigtes Königreich

  • 01392360022

4,7

Hervorragend

TrustScore 4.5 von 5

760 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,7

Alle Bewertungen

(760)

32 618 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Had a punctured tyre that I wanted them…

Had a punctured tyre that I wanted them to replace. So I ordered a new one online - same make, similar pattern.
After waiting for almost 2 hours for the job to be done, I got my car back with the same tyre on! They only patched it.
Luckily, I never drive away without checking.
I was told it was a mistake, but considering the similarity of the tyres, it left me feeling suspicious.
They offered to book me in for another day, but I won’t be going back after such a bad experience.
I just asked them to give me the tyre I paid for and drove away with it. I’ll rather pay another fitter to put it on than return to this place. I completely lost my trust in them.

9. März 2026
Protyre Autocare - Exeter-Sowton-Logo

Antwort von Protyre Autocare - Exeter-Sowton

Dear Agnes,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Bewertet mit 3 von 5 Sternen

Online pricing varies vastly from in…

Online pricing varies vastly from in person pricing. I had to argue then was begrudgingly told they would 'price match' their own website. This was before any work was carried out.

Wouldn't let be book online as stocks were low.

9. März 2026
Protyre Autocare - Exeter-Sowton-Logo

Antwort von Protyre Autocare - Exeter-Sowton

Dear Adrian Salter ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Bewertet mit 3 von 5 Sternen

Long Wait

Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four tyres changed. Not once was I approached to tell me what was going on. More ongoing information please!

5. März 2026
Protyre Autocare - Exeter-Sowton-Logo

Antwort von Protyre Autocare - Exeter-Sowton

Dear Mike Horn,

Thank you for leaving us a review. We're sorry to hear that you had a longer waiting time than expected. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Bewertet mit 5 von 5 Sternen

5 🌟 all the way

Initially the experience was mediocre ..at best, had 4 x new tyres and paid extra for tracking & balancing.
Long story short, I commute 50 miles a day, 5 x days a week, and the car was shaking/vibrating at speeds over 40 mph..after 2 days I managed to get a slot and go back to get this problem sorted.. the lady on the desk was brilliant and the guy (baseball cap & glasses..sorry i didn't get your name) who recalibrated my tyres was awesome..I have my car back..and it drives like a dream..thank you..🙂

6. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service and products

The customer service lady was very helpful (sorry forgot her name) and made me feel a valued customer. Put her in charge!
My new tyre was reasonably priced as is all their products and services.

6. März 2026
Bewertet mit 5 von 5 Sternen

Friendly welcome

Friendly welcome. Helpful communication and efficient tyre repair. Thanks!

4. März 2026
Protyre Autocare - Exeter-Sowton-Logo

Antwort von Protyre Autocare - Exeter-Sowton

Dear SB,

We're happy to hear that you felt welcomed and found our communication helpful at our Exeter-Sowton branch.

We appreciate your positive feedback regarding our efficient tire repair service,

thank you for sharing!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Bewertet mit 3 von 5 Sternen

Good and friendly staff

Good and friendly staff, but why can’t you get the same deals by phoning the garage as you can on the website. Also booking a time slot seemed to be overridden by women given priority is this company policy? Not a reality in equality times surely.

4. März 2026
Protyre Autocare - Exeter-Sowton-Logo

Antwort von Protyre Autocare - Exeter-Sowton

Dear Peter M ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Bewertet mit 1 von 5 Sternen

Should have changed oil and filter but…

Should have changed oil and filter but when I checked still same dirty oil. Complete waste of time and money never again. Not had any response from protyre.

27. Februar 2026
Protyre Autocare - Exeter-Sowton-Logo

Antwort von Protyre Autocare - Exeter-Sowton

Dear Shaine Hole,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Bewertet mit 5 von 5 Sternen

Puncture on way to work!

I was driving to work as a community nurse when my tyre started losing pressure. I called in at 08.30 and by 09.15 I was on the road again with a new tyre ( old tyre had a nail in it) so I was able to get to my patients. I was so relieved to be seen so quickly even though they were very busy!
They were all so helpful. THANK YOU!

27. Februar 2026
Bewertet mit 5 von 5 Sternen

Excellent service

Turned up unexpectedly with car on back of recovery vehicle. Despite reception being incredibly busy and being fully booked, I was dealt with really quickly, in a friendly and professional manner, and only needed to leave my car until the next morning. This after a much bigger company had told me it would take them 4 days to change a single tyre. Excellent service, thank you so much.

19. Februar 2026
Bewertet mit 1 von 5 Sternen

I recently had two tyres fitted at your…

I recently had two tyres fitted at your garage, for which I paid over £750. I was offered a wheel alignment as part of the service, but this was not carried out. Additionally, the tyre pressures were incorrect when I collected the car.

I picked up the car at 5:20pm, and was told that the machine had been switched off to add more air, and was simply advised to go to a petrol station.

Overall, this was very poor service and not what I paid for.

25. Februar 2026
Protyre Autocare - Exeter-Sowton-Logo

Antwort von Protyre Autocare - Exeter-Sowton

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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