The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Mehr ansehen
Unternehmen hat geantwortet
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Mehr ansehen
Unternehmen hat geantwortet
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before! Excellent service, staff are fri... Mehr ansehen
Unternehmensdetails
- Reifenhandel
- Bremsenwerkstatt
- Fachhandel für Autobatterien
- Kfz-Prüfstelle
- Fahrzeugservice
- Spureinstellungs-Service
Über Protyre Autocare - Great Dunmow
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktinformationen
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Vereinigtes Königreich
- 01371 873717
4,6
Hervorragend
1173 Bewertungen
Bittet Kunden um Bewertungen
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Guys at the Dunmow unit were friendly
Guys at the Dunmow unit were friendly. Negative this review is not about them, but about the process. Company is allowing booking for Aircon recharge for 5pm when they know that unit will be closing 5.30pm. as a result I have wasted time to go there just to find out they can't do it as it will take min. 45 mins.
22. Oktober 2025
Antwort von Protyre Autocare - Great Dunmow
Dear Daniel Makowski,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Great Dunmow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
i
Service and MOT done together
Good customer service polite and friendly trustworthy staff!
14. Oktober 2025
Antwort von Protyre Autocare - Great Dunmow
Dear MnG,
We appreciate you taking the time to leave us this fantastic review!
We're so happy to hear that you found our team at our Great Dunmow branch polite, friendly, and trustworthy.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
George & Stuart both went above and…
George & Stuart both went above and beyond what was necessary to help on with my MOT and a tyre that needed fitting.
22. Oktober 2025
Antwort von Protyre Autocare - Great Dunmow
Hello Des,
We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were very helpful and efficient.
13. Oktober 2025
Antwort von Protyre Autocare - Great Dunmow
Hello Mrs Westhorpe,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Great Dunmow
Hello Ashley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I always use protyre
I always use protyre, very experienced mechanics, always a great job done. Personnel are very polite and nothing is too much trouble
15. Oktober 2025
They are local
They are local, friendly and efficient. Very happy with using Protyre for my Services and MOTs.
15. Oktober 2025
Have been using protyre for years
Have been using protyre for years. Motorbike and car. Never had any problems. Good price too. Very happy
13. Oktober 2025
Antwort von Protyre Autocare - Great Dunmow
Dear Peter Southgate,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very Good service
The customer service team delivered an exhaust pipe replacement within 24 hrs even though there was difficulty in getting the correct parts. I was kept informed of progress throughout the day.
26. September 2025
Great service
Not pushy, examined a slow leak on a tyre and offered a reasonable replacement with a premium brand - had two tyres replaced to keep wear even - very pleased and will definitely use again
22. September 2025
Everything made easy
29. September 2025
Antwort von Protyre Autocare - Great Dunmow
Hello Mac,
We appreciate you taking the time to leave us this 5-star review. We are happy to hear that you were satisfied with our service.
Best regards,
Eddie
Customer Care - Protyre
Tyre not delivered went elsewhere
The tyre that was ordered to be fitted the following morning was not delivered two mornings in a row despite explanations of how important it was to have the vehicle available on the second morning. There was no communication to advise the tyre had not been delivered to save wasted time. Poor logistics and communication we had to get the job done elsewhere
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von Protyre Autocare - Great Dunmow
Dear Eleanor Worby,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Antwort von Protyre Autocare - Great Dunmow
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful staff and job was sorted…
Really helpful staff and job was sorted quickly while I waited .
29. September 2025
Excellent service
Excellent service. The tyres I required were not in stock which wasn't a problem as I did expect this. The very helpful chap had them delivered the next day & were fitted early a.m. I have given 4 stars only because of the price of Dunlop's pricing. Thanks Protyre.
22. September 2025
Fantastic service
Fantastic service. Nothing was too much trouble. Contacted promptly when car was ready. 1st class treatment. Thank you
11. September 2025
Antwort von Protyre Autocare - Great Dunmow
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
I had selected tyres from the website but when I attended Great Dunmow I was told they weren't suitable for my car. I paid for a different set of tyres which were fitted quickly and professionally. I was very pleased with the service. If it hadn't been for a slight hiatus in getting a refund for the first set of tyres purchased I would have given 5 stars.
3. September 2025
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