Was a little worried that my 20" diamond cut alloy wheels would be damaged or marked in the process, but I'd needn't have worried as they took really good care and no marks whatsoever. As an added bon... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... Mehr ansehen
Unternehmen hat geantwortet
I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... Mehr ansehen
Unternehmen hat geantwortet
I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reifenhandel
- Bremsenwerkstatt
- Fachhandel für Autobatterien
- Kfz-Prüfstelle
- Fahrzeugservice
- Spureinstellungs-Service
Über Protyre Autocare - Warrington
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktinformationen
1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, Vereinigtes Königreich
- 01925 247 560
4,5
Hervorragend
1736 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Faultless,efficient service from…
Faultless,efficient service from knowledgable,friendly staff.
All good.
6. Mai 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The service and customer experience was…
The service and customer experience was appalling. I tried all morning to speak to someone by phone and nobody had the decency to answer and when I arrived with my car I asked and the mechanic said they were far too busy to answer the phone - very poor. The guy on the desk treated me like I was a hinderence and was quite rude. I had this experience when I dropped the car off and when I picked the car up. A training course may be needed...
I received a call from the Centre Manager Steve today (07/05/26). He explained that he will take action and issue a full refund for the work carried out which I fully appreciate...
Hopefully the customer service will improve and I'd be happy to revisit and give them a 2nd chance...
6. Mai 2026
Antwort von Protyre Autocare - Warrington
Dear Derek Coupland,
Thank you for your feedback. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Fantastic service and everything in time booked
I booked and purchased online and everything was organised and planned for the time allocated, tyres fitted , alignment done, I had a jiggle a couple of days later with tyre pressure sensors and they were more than happy to help. I always used Protyre / Jeffreys and will continue to do so
4. Mai 2026
Went to Warrington Branch
Went to Warrington Branch, Steve excellent manager, very knowledgeable did the MOT and small oil and filter service in 90minutes while I waited.Been going to this branch for 5 years and would not go anywhere else.5 star service to Steve and his excellent team.Price was very good, and BMW parts used.
4. Mai 2026
Bewertung ohne vorherige Einladung
The work was done in the timescale…
The work was done in the timescale provided and the car was ready when I returned to pick it up.
4. Mai 2026
disappointed
I’m extremely disappointed with my experience at Protyre.
I was unable to book online or via email and had to arrange everything over the phone, with no written confirmation provided. I arrived for my confirmed 10am appointment, only to be abruptly told by a member of staff that my booking was actually at 9am. When I questioned this, I was dismissed and told I was wrong.
Given that calls are recorded, I am more than happy for this to be reviewed to confirm the correct booking time.
I was then asked to wait “a couple of hours” to be fitted in around 12pm. As I am 8 months pregnant, this was completely unreasonable. If my appointment had genuinely been at 9am, I would have expected at least a courtesy call to check where I was — which I did not receive.
The interaction became even more frustrating when I was asked if I had booked through Groupon, which made it feel as though customers using this route are treated differently or with less respect.
Overall, I have wasted my time travelling on a bank holiday, been spoken to rudely, and effectively been made out to be dishonest. This level of service is unacceptable.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Protyre Autocare - Warrington
Dear Rebecca,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Great online experience and I was…
Great online experience and I was expected when I arrived.
No time given on when it would be ready and I had to call to confirm if it was ready 2hrs later
1. Mai 2026
Puncture repair
The work was carried out on time, reasonably priced and by friendly helpful staff.
29. April 2026
Good service helpful staff
I had a warning light on my car I called Protyre and was booked in quickly. I left my car and was contacted after an hour and given a clear indication of the problem and costs involved and was it ok for them to proceed. I collected my car at the end of the day. I found the stall I had interactions with polite and helpful and happy to answer my questions and the costs for repairs were reasonable
20. April 2026
My go to garage
My go to garage. Great value, great team, fantastic service. Always kept in the loop regarding costs and timings. No issues. Highly recommended.
27. April 2026
No real complaints, but an observation....
Well, I can understand customer service taking second stage to doing the actual work, so that's fine, but I was told (1) the MOT would only take around 45 minutes and (2) I would be called when the MOT was finished. In the end, neither statement proved true.
22. April 2026
Antwort von Protyre Autocare - Warrington
Dear Jonathan,
Thank you for taking the time to share your feedback.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great experience and I will definitely…
Great experience and I will definitely be coming back.
15. April 2026
As expected!!
As expected, good service, friendly staff and completed in allotted time window.
Great price!
13. April 2026
Vet helpful and friendly staff
8. April 2026
Dropped my car off earlier than my…
Dropped my car off earlier than my appointment time and they started my MOT straight away.
6. April 2026
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