I have been working with Providence for 8 years now. They have made significant improvements over the years on client servicing and transparency. John Kellar has gone above and beyond to assist client... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
To be clear, I am writing this as a financial adviser. A client was put in a difficult situation by his bank and needed money at very short notice. Providence really went above and beyond to... Mehr ansehen
Unternehmen hat geantwortet
I was genuinely impressed with how quickly Providence handled a recent withdrawal request for one of our clients. I submitted it on Thursday, and by Monday I had already received confirmation that... Mehr ansehen
The company has a good team who are well versed with knowledge of the products offered. I really appreciate the well documented brochures that explain well about the investments and more notable os Ar... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Providence
Vom Unternehmen geschrieben
Providence
Providence is an international life assurance company established in 2009, providing long-term savings and investment solutions for expatriates. We are regulated by the Mauritius Financial Services Commission and support over 8,000 policyholders globally, with more than USD 1 billion in assets under management.
Our products are designed to help internationally mobile professionals build financial security across borders, with flexible solutions that adapt to changing careers, locations, and life goals.
What we offer
- Regular Saving Plan: Long-term, disciplined saving solutions that help clients build wealth over time through consistent contributions.
- Investment Bonds: Single premium solutions for clients looking to invest a lump sum in a tax-efficient and globally diversified structure.
How we work
We partner with regulated financial advisers who provide personalised guidance based on each client’s goals and circumstances. Our role is to deliver robust, transparent products with strong governance and long-term reliability.
Why clients choose Providence
- Established in 2009 with a proven track record
- Regulated and compliant with international standards
- Designed specifically for expatriates with portable, cross-border solutions
- Long-term focus on stability, transparency, and client outcomes
Our commitment
We focus on helping clients build sustainable financial plans for the future, not short-term gains. Whether saving for retirement, education, or wealth preservation, our aim is to provide clarity, consistency, and confidence over the long term.
Kontaktinformationen
4,4
Hervorragend
126 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick responses with clear guidance
Quick responses with clear guidance, all good!
10. September 2026
I have been working with Providence for…
I have been working with Providence for 8 years now. They have made significant improvements over the years on client servicing and transparency. John Kellar has gone above and beyond to assist clients to get the best outcome.
1. September 2026
Great customer service
Great customer service. Always prompt with responses. Thanks Rachna.
8. September 2026
Exceptionally Fast and Professional Service
I was genuinely impressed with how quickly Providence handled a recent withdrawal request for one of our clients.
I submitted it on Thursday, and by Monday I had already received confirmation that everything had been reviewed and approved and that the withdrawal was being processed. I honestly don’t think I’ve ever had a withdrawal request move forward this quickly!
The communication throughout was also excellent. The team responded promptly, kept me updated and made the whole process feel very straightforward.
A really positive experience and a great example of efficient and professional service. A special thank you to Anna, who was incredibly helpful and responsive throughout, and to the whole Providence team for making the process so smooth!
31. August 2026
The turn around time is impressive
3. September 2026
Antwort von Providence
Dear Chariz,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you found our service efficient and our communication clear. Providing timely, straightforward and responsive support is very important to us, and your positive feedback is greatly appreciated.
Thank you again for your review. We look forward to continuing to support you.
Kind regards,
Providence
Great service
Great service, very helpful I am completely happy with the constant assistance from the team at Providence.
27. August 2026
Antwort von Providence
Dear Cesare,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you have been pleased with the service provided by Providence and have found our team consistently helpful and supportive.
Your kind comments are greatly appreciated and serve as valuable encouragement for our team.
Thank you again for your positive review. We look forward to continuing to provide you with a high standard of service.
Kind regards,
Providence
Good service, looking forward to a new line products.
limited number of products to propose to clients. However, service is great and easily accessible whenever we need assistance. The timely response on from new business team is commendable.
26. August 2026
Antwort von Providence
Dear Keletso,
Thank you for taking the time to share your feedback with us.
We appreciate your comments regarding the range of products available through Providence. We recognise the importance of maintaining a proposition that can accommodate a broad range of needs and circumstances, and your feedback is valuable as we continue to review and develop our offering.
If there are particular areas where you feel our product range could be strengthened, we would welcome any further feedback you may wish to share with us at admin@providence.life.
Thank you again for your constructive feedback.
Kind regards,
Providence
Meticulous and thourough
26. August 2026
Antwort von Providence
Dear Ms. Krog,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you found our service meticulous and thorough. Attention to detail and maintaining a consistently high standard of service are very important to us, and your positive feedback is greatly appreciated.
Thank you again for your review. We look forward to continuing to support you.
Kind regards,
Providence
By far my favourite provider in the…
By far my favourite provider in the industry. Always friendly, genuine, helpful and very efficient. The staff there are all amazing.
25. August 2026
Antwort von Providence
Dear Chloe,
Thank you for taking the time to share such wonderful feedback with us.
We are delighted to hear that you continue to hold Providence in such high regard and have consistently found our team friendly, genuine, helpful and efficient. Your kind words mean a great deal to us and will be shared with the wider team.
We truly appreciate your continued trust and support and remain committed to delivering the high standard of service you have come to expect from Providence.
We look forward to continuing to support you.
Kind regards,
Providence
Antwort von Providence
Dear Alexandre,
Thank you for taking the time to share your feedback.
We are delighted to hear that you found our service excellent and our team responsive. Providing attentive, reliable and timely support is very important to us, and your kind comments are greatly appreciated.
Thank you again for your positive review. We look forward to continuing to support you.
Kind regards,
Providence
Prudent and responsive
13. August 2026
Antwort von Providence
Dear Mr Osei,
Thank you for taking the time to share your feedback with us.
We are pleased to hear that you have found Providence prudent and responsive. Providing a professional and dependable service is very important to us, and we greatly appreciate your positive feedback.
Thank you again for your review. We look forward to continuing to support you.
Kind regards,
Providence
Providence Service Feedback
Providence Always provide 1st Class service. Response time to request information helps me to plan different scenarios and helps with overall Client acquisition to our business.
17. August 2026
Antwort von Providence
Dear Clive,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you have been pleased with the responsiveness and level of service provided by Providence. We understand the importance of receiving timely and helpful information when considering different options and making informed decisions, and we are pleased that our team has been able to support you effectively.
Your kind feedback is greatly appreciated and serves as valuable encouragement for our team.
We look forward to continuing to support you.
Kind regards,
Providence
Customer Service
7. August 2026
Antwort von Providence
Dear Mr. Camanho Judite,
Thank you for taking the time to leave us your rating.
We are pleased to know that you had a positive experience with Providence and greatly appreciate your feedback.
We are always looking for opportunities to further improve the experience we provide and would welcome any additional feedback you may wish to share with us.
Thank you again for your support.
Kind regards,
Providence
Antwort von Providence
Dear Mpho,
Thank you for taking the time to share your feedback.
We are delighted to hear that you were pleased with our customer service and the responsiveness of our team. Providing prompt and supportive assistance is very important to us, and your kind comments are greatly appreciated.
Thank you again for your review. We look forward to continuing to support you.
Kind regards,
Providence
Solid company providing a good product range
Solid company providing a good range of Financial Products. Very helpful supportive staff.
11. August 2026
Antwort von Providence
Dear David,
Thank you for taking the time to share your feedback.
We are delighted to hear that you are pleased with the range of products available through Providence and the support you have received from our team.
Your kind comments are greatly appreciated and will be shared with the team.
Thank you again for your positive review. We look forward to continuing to provide you with a high standard of service.
Kind regards,
Providence
You are not my first or second choice
Things are more complicated than with other companies.
Your license makes customers, IFAS works two times more.
No clarification with procedures.
Not having a contact in Mexico makes everything confusing.
11. August 2026
Antwort von Providence
Dear Mauricio,
Thank you for taking the time to share your feedback.
We are sorry to hear that Providence is not your preferred choice. Our requirements and procedures form part of our established operational and regulatory framework and are communicated through our established service processes. We recognise that some of these requirements may be more detailed than those encountered with other providers, particularly where regulatory and jurisdictional obligations apply.
Our team can be reached internationally through our established service channels and is available to assist with requirements and provide clarification where needed. If there is a specific instance where you believe a requirement or procedure was not clearly communicated, we would welcome the opportunity to review this. Please contact us at admin@providence.life with the relevant case information so that we can investigate the circumstances further.
Thank you again for your feedback.
Kind regards,
Providence
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