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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I would give zero stars if I could. I bought CBD capsules from Pure Life. They had no effect, and when I opened up a couple of capsules and smelled the oil, it did not smell at all like CBD. I have us... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I contacted Purelife twice about two bottles I had of full spectrum oil that had melted the the top of pipette bottles, like acid ! It leaked all over my clothes in the bedroom draw, thick tar... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I ordered them approximately 2 weeks ago and when they arrived, I was surprised that they were not sealed and were loose in the tub. This resulted in the bears sticking together. Upon checking be la... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Read their labels properly for accurate cbd content ! They have bottles of oil labelled at 1000mg raw extract so at first you’d assume that one 10ml bottle would contain 1000mg of cbd but upon inspect... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel

Informationen, die aus verschiedenen externen Quellen stammen

Full Spectrum CBD Oil, Cannabinoids and 100% Natural Oils - Full Spectrum CBD oil products, cannabinoid oil, essential oil, massage oil, carrier oil, organic oil and fragrance oils.


Kontaktinformationen

1,8

Mangelhaft

TrustScore 2 von 5

21 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I would give zero stars if I could.

I would give zero stars if I could. I bought CBD capsules from Pure Life. They had no effect, and when I opened up a couple of capsules and smelled the oil, it did not smell at all like CBD. I have used other CBD capsules, and I know the difference in smell and the calming effect. Yet, one of the employees claim that the capsules are authentic. I feel like I've been cheated and will never purchase from them again!!

31. März 2026
Bewertung ohne vorherige Einladung
Purelifeuk-Logo

Antwort von Purelifeuk

Good Afternoon Veronica,

We are sorry to hear you feel like this :(

I can see from our communications, you reported you took 2 capsules which had no effect and that they do not smell like CBD. With CBD you do need to take it for a few days to allow your body to absorb the product, to feel the true affect. CBD capsules do not work like painkillers I am afraid. Regarding the smell, we explained why the scent was not as strong, as they were only the 10mg capsules, but they do taste of CBD. Unfortunately some companies do add man made terpenes to their products to make them taste and smell like CBD. We will never add additives to our products to make them look, smell or taste better, we keep the ingredients as authentic as possible.

When we received your report, we promised you we would send the capsules to an independent laboratory to be tested. We did this immediately and the tests came back showing the correct and true CBD content in the product. I can see we even sent you a copy of this COA document to reassure you.

I can see we took your report seriously and acted accordingly. I can only reassure you these tablet are genuine CBD 10mg Capsules and suggest taking these regularly for a few days and you should feel the true affect.

I am sorry you are disappointed on this occasion, we appreciate all feedback good and bad as we are always open to making improvements.

Kind regards
Team Purelife

Bewertet mit 5 von 5 Sternen

I have bought from this company for a…

I have bought from this company for a few years, the CBD in Hemp oil and the Vape. Both products really help me with perimenopausal insomnia, anxiety, chronic irritability and mood swings. I have always had updates and fast delivery

14. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great oils

Ordered online, came quickly the oils are beautiful scents so pleased with these, make my bedroom smell lovely, will definitely buy again and had a positive experience from the online sale and the company.

11. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Company responds very well to enquiries and resolves issues satisfyingly.

UPDATED REVIEW following online confusions: it turns out that there have been problems with website gazumping. Following email exchanges with Paul Hodkinson of purelifeuk.co.uk, I can now say that all my annoyance has gone and I will be buying from them. DO NOT go to the website essicanpurelife.co.uk - it is non-functional.

31. August 2021
Bewertung ohne vorherige Einladung
Purelifeuk-Logo

Antwort von Purelifeuk

Good morning Alan,
I'm unsure what the problem is with your payment but I can only assume it is your bank that has blocked the payment as we have been taking orders everyday. As for the email are you using sales@purelifeuk.co.uk?
This email is also been getting mail everyday. If you want to give me a call on 07922 230825 we should be able to help you.

Kindest regards
Paul Hodkinson

Bewertet mit 1 von 5 Sternen

I contacted Purelife twice about two…

I contacted Purelife twice about two bottles I had of full spectrum oil that had melted the the top of pipette bottles, like acid ! It leaked all over my clothes in the bedroom draw, thick tar like substance and absolutely stank, runied some expensive t-shirts !

I contacted them twice and each time the never answered, I included photos too, but still no response !

Be very careful buying this product, what ever it is they use to extract with it's enough to melt plastic, so just imagine what it's doing to your body.

It's cheap for a reason, avoid !

You can check/scan your email inbox for the 26th of June and the 6th of July for photographic evidence that I emailed to you at sales@purelife. They maybe under a different name or email, but be rest assured it happened and they were sent and ignored by yourself at purelife !

10. August 2021
Bewertung ohne vorherige Einladung
Purelifeuk-Logo

Antwort von Purelifeuk

Good afternoon John,
As a company we welcome all feedback be it good or bad. It is always nice to hear you are doing a good job but on the other hand negative feedback can often lead to improvements at our end.
However on reading your review I'm a little ( no more than a little confused ).On first reading your review I had a search done to track your order and I searched my email to find any messages from you. Both came back with no results. Are you sure you purchased from our company as our records go back to 2016?
As for our company all the CBD oil we sell is manufactured in a 304 Stainless Clean Room. We are fully registered as a food business with the highest rating available. We follow GMP and have full seed to sale traceability on all our CBD.
The reaction in the bottle is something I can not comment on without seeing the product. I can only surmise that the oil was well past its use by date and not correctly stored. All oil over time will go off hence the use by date on all reputable brands ( ours included ) of CBD oil. As for the product being " cheap " this is not really the case. The price is fair unlike most brands that are no better ( most are worse ) just sold at an inflated price. Please feel free to contact me directly John in the email below if you have any further questions.

sales@purelifeuk.co.uk

Kindest regards
Paul Hodkinson ( Director )

Bewertet mit 5 von 5 Sternen

Truly fab staff, website + company, great advice when rang. Using PureLifeUK 2+ years for CBD oil/balm (for ME/CFS)

Brilliant staff, very helpful whenever I called. I went to them having researched who provided CBD products with lots of information, they crucially provide the certificate showing independent verification of the contents and when I compared them against nearest competitor they simply allowed me to shop or become a customer if I wanted to. Their competitor hasn't stopped mailing me big glossy brochures with a picture of a nice lady (who claims to be a doctor without citing her qualifications), since I bought one thing.

I found PureLife UK a breath of fresh air after that, and in past 2+ years of using them have found them to be great, and when needing to ask anything I usually got an answer right away.

2. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good quality and affordable CBD products

I have placed quite a few orders of the 1000mg CBD in Virgin Hemp oil. I find it to be of great quality and it does the trick with taking the edge of my anxiety and perimenopausal angst!!! I have just bought their Strawberry daiquiri CBD vape as well and that does the trick as well. Would recommend this company

16. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have purchased many oils from this…

I have purchased many oils from this website after finding them on ebay to make wax melts.

The scents are amazing 👏

I was struggling to find one of their scents so I messaged purelife and I can't give them any faults! Spoke to someone called Paul and he went above and beyond to get me the cupcake scent I wanted!
Thank you
I will always be one of their loyal customers!

23. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good quality product and fast/ responsive team

Have made a couple of orders now from pure life and so far so good. When asked for ingredients list we were provided with 95% of them immediately as they had them readily available online. There were 2 oils that did not have any lists for so emailed the team and as soon as they had the info they passed it on to me. Have been very responsive and helpful in our ventures so far :)

22. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I am blown away by the level of quality…

I am blown away by the level of quality CBD used in these products. I use the isolate powder in my tea/shakes before bed, I use the gummy bears during the day and I use the oil under my tongue daily. They seriously help with my anxiety and sleep and if I haven’t used them for a couple days, I definitely notice. Can’t live without CBD now and definitely better than anti depressants!

21. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I can’t say how great this company and…

I can’t say how great this company and products are I’ve been using them for 4 years and my business would of been successful such a great find

As a company Shayley office manager is just 100% customer focus sends samples and really looks after me amd even takes ownership if the Royal Mail damages packages etc. I’ve never had to get into any deflection from her

So please use this company if you want successful products and great customer service.

Brett

DJURGARDEN HOUSE Home and Soap

21. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service and product!!!

I was very anxious about trying there CBD as I have purchased many over the years from different companies and had no joy. Once I tried purelifeuk CBD and WOW i will never use another company again, the staff are very helpful and have alot of knowledge and advice that has helped me so much!!!

20. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Read their labels properly for accurate…

Read their labels properly for accurate cbd content ! They have bottles of oil labelled at 1000mg raw extract so at first you’d assume that one 10ml bottle would contain 1000mg of cbd but upon inspection it only contains 200mg of cbd , after speaking to Paul who admitted their website wasn’t clear about there cbd content and said the website would be updated for clearer content in the future . I can’t help but feel if I checked this website in a year it would be exactly the same ! They know people are buying oil for the cbd content so it shouldn’t be labelled at 1000mg in bold across the site and 200mg cbd in tiny letters on bottle label purposely misleading I feel !

17. Februar 2021
Bewertung ohne vorherige Einladung
Purelifeuk-Logo

Antwort von Purelifeuk

Good afternoon,
I'm really sorry for the late reply. I was unaware that this Trust pilot account had even been created. It has now been claimed and all reviews will be replied to in a timely manner.

To address your concern. The Raw CBD you purchased from the Website is advertised as you state as " 20% Full Plant Extract ".
As always we listen to all received feedback both good and bad.
We have changed the labels to make this far more clear to avoid anymore confusion.

Kindest regards
Paul Hodkinson ( Managing Director )
Pure Life

Bewertet mit 1 von 5 Sternen

Steer Clear!!

I ordered them approximately 2 weeks ago and when they arrived, I was surprised that they were not sealed and were loose in the tub. This resulted in the bears sticking together. Upon checking be label i also noticed that the gelatin used was halal.

The website states that the product comes in a sealed clear bag and does not mention that he gelatin is halal. If I had known this, I would not have ordered. I am extremely disappointed and felt it is false advertising. I will not be using the company again and will be urging others to do the same.

7. Februar 2021
Bewertung ohne vorherige Einladung

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