This has got to be the best technical back up service available makes others look like directory enquirers. This is the reason we use Pyronix as an installer you are always their to help
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had our Pyronix Enforcer system installed approx 6yrs ago on our new build property. Following the install and throughout the last 6yrs I have added many more sensors, I now have 5 PiR Sensors, 7 w... Mehr ansehen
Unternehmen hat geantwortet
Your technical support man confirmed what should happen when changing Jamming timer to zero mins on a Euro 162 .The panel was still going into Jamming fail after zero mins applied. I resolved issue af... Mehr ansehen
Unternehmen hat geantwortet
I write this review, because i see a few negative reviews regarding pyronix. The common deneominator are people installing the system who are not trained engineers. Most of the positive reviews are fr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pyronix is a Business to Business designer and manufacturer of market leading professional security products and technologies for the global security industry. Our systems are designed to be installed by professional security installers and utilise the latest technology to deliver superior security for homes and businesses.
Kontaktinformationen
Braithwell Way, S66 8QY, Rotherham, Vereinigtes Königreich
- 01709 700 100
- www.marketing.com
- www.pyronix.com
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
First time fitting a Pyronix Enforcer…
First time fitting a Pyronix Enforcer V11 and have been very impressed with both the Quality of the product and the support while installing, As with all different systems getting to know your way around the menus can be a challenge but on all 3 of my issues a quick call to support and they were fixed. Love the inclusion of the onboard wireless and the 2 wired channels for connecting legacy equipment. But again the best feature was the brilliant and knowledgeable installer support team.

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Technical support is always first class…
Technical support is always first class and this morning was no exception. Thanks very much.

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Excellent service and resolved my issue…
Excellent service and resolved my issue straight away

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Waste of money
Waste of money, never works , tried 2 now and can't answer calls when I'm out , even in good 4g areas

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Been installing pyronix systems for 30+…
Been installing pyronix systems for 30+ years. The latest euro 46 although menu can be somewhat difficult to navigate it's always nice to know they have a brilliant tech support team. 5 stars boys.
Paul... PLES Electrical.

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As installers we just keep fitting the…
As installers we just keep fitting the enforcers . No issues . They just keep on working doing what they should and doing it very well. We moved from another well known brand due to persistent issues . Fit and forget pyronix. Also if on the odd occasion we need a little help the tech team are spot on.

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No comms, terrible company to deal with
Used this company for years as an installer and fitted hundereds of systems either enforcer, euro mini, 46 and 280. We have been more than happy wirh the product and still are but recently have been forced to use a different manufacturer due to the lack of tech support, the rep cannot answer his phone, reply to missed calls or messages, nor can the tech support team.
Its a shame the company has gone this way as we loved the products but we can no longer use a manufacturer with zero communication skills, if I worked like them I would be out of business in weeks.

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Great support
Having used pyronix for many years and having recently started my own company the obvious choice was to use pyronix. Bryan Evans was fantastic getting me set up with personalised literature and customised products featuring company logos. Just all round fantastic. Great engineering training videos and webinars for new an existing products. Just all round great service and great products. Thanks again guys!

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Home Control 2.0 App unable to connect…
Home Control 2.0 App unable to connect to Pyronix Cloud the majority of time. Therefore unable to check the panel status remotely. There is nothing wrong with my Wi-Fi, Power or Login credentials. There are no error messages on the panel either. What is the point of paying for cloud services when you unable to check it remotely and furthermore it never sends notifications!

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The best customer service I’ve had
The best customer service I’ve had. The team helped me set my alarm up independently as my installation company had gone bust. They were really patient and talked me through everything. The alarms are ace too.

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I was honoured to have Keith set-up and…
I was honoured to have Keith set-up and help me with some INSITE Software concerns.
Timely, expertly and confidently done.

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Only giving one star because you can’t give none can…
Only giving one star because you can not give a 0. Had this alarm for two years now, It is the biggest load of crap, may as well not have an alarm. It is supposed to notify you if it’s been set off, it doesn’t. If only I could go back try old system.

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Customer service…..
My Pyronix Enforcer alarm system was registered under a company that had sold up. I had no idea how I could activate the cloud/remote function as I didn’t have access. In all honesty, I wasn’t expecting much help but I reached out to Pyronix.
The response made me feel like I was the only customer Pyronix had! Incredible, 1st class, impeccable.
The advisor was Emma Wheeler and she dealt with my issue from start to finish with the most amazing customer service I have ever received. Absolute credit to the company. I would recommend Pyronix 100% without a hint of doubt.
Thanks guys and Thank You Emma.

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Excellent experience.
Excellent experience with installation support. Highly recommended.

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Poor Pyronix Experience
Had a Pyronix alarm system installed a few years back and it’s never worked for a week or more without going into error mode. Spent hundreds having it looked at by Pyronix fitter but nothing seems to fix it. Batteries go after just a few weeks. After about 2 years the engineer went to supplier and said it was defective and asked if they would replace it but they said no. Horrible experience overall.

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Excellent tech support from Pyronix on…
Excellent tech support from Pyronix on the UR2 universal receiver

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Professional Installer
Professional Installer: Had a small blue-tooth programming issue, I spoke to Ryan and Chris regarding the matter and it was sorted.
They are a great team and very professional at fault issues, Thank you.

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Joined Jim for the online zoom Enforcer…
Joined Jim for the online zoom Enforcer introduction. Great pace for the presentation - and a success. I sorted a customer faulted system out in the afternoon. I currently use a competitors products for installs but would now look to try Pyronix 👍🏻

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