Buyer beware. This company makes false promises. If I could rate them 0 stars, I would. It's hard to manage your reputation score with incomplete data coming from its platform. When problems were f... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great company. I work directly with Kathleen and she is nothing short of amazing. She has quick and timely responses and is incredibly helpful. It is very apparent that she cares about helping us o... Mehr ansehen
Reputation does what I need it to do in the property management industry. Responding to reviews is so quick and easy. I like that all reviews come into one dashboard, and the prefilled responses make... Mehr ansehen
Reputation is a game changer! Not only can you see all of your reviews in one place, making it easy to respond and stay on top of things, they keep growing and improving the user's experience. Additio... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit our website to learn more.
Kontaktinformationen
6111 Bollinger Canyon Rd #500, 94583, San Ramon, Vereinigte Staaten
- (800) 888-0924
- sales@reputation.com
- www.reputation.com
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Every step of the process showed
Every step of the process showed professionalism, and I received excellent service right on time. The team went above and beyond, and they answered every question with great courtesy. I wholeheartedly give them 5 stars and will strongly recommend them to everyone.
Scam company 100%
Scam company 100%. I bought for 248 dollars for nothing. I have now reported to the police and the bank.
Scam
Scam, be aware. I bought 10 reviews which were never delivered. When I asked them for a refund, they refused.
Data Processing Fake Reviews
This company fails to monitor fake reviews, the platform is deeply flawed a provides inaccurate information.
Absolute scam
just a scam , dont buy
Paid for 10 reviews , they did them , then Google deleted them , then asked them for about a month for refund or put real reviews again, no one do anything , just emails with no actions, absolute scam, dont touch
People who live in glass houses . . .
I work in the hospitality industry and the national pub co I work with use the Reputation platform and depend on it to such an extent that it is used to calculate bonus payments. However, despite me having managed to achieve high scores, I have contacted the company that operates the platform on several occasions to highlight inaccuracies in the page displayed to me. For example next to the main 'current score' is another metric which states whether it is an increase or decrease from 30 days ago. However the stated figure is always at odds with what the platform's own graph displays further down the page. The graph shows an accurate representation of the figures, whereas the 'at a glance' figure referred to earlier does not. In fact, I would claim that the number displayed seems to be entirely arbitrary, or most certainly not from 30 days before (or even 60 days before!)
On occasions when I have contacted the company I have always been informed that the matters I'd raised would be escalated to the technical team to investigate, but on most occasions that was the last I heard with no sign of a real resolution.
The irony is that this is a company who's very existence and raison d'etre is to measure online presence and performance, (with them stressing to their clients the importance of online reputation) but who, it appears from other review platforms such as this one, can't even look after their own online reputation. Is it a scam? No, I don't believe it is, but is it flawed? I would answer a resounding yes, and until these issues are sorted out I would remind them that people who live in glass houses shouldn't throw stones. Poor Show!
EDIT: Over a week now and still no response from Reputation - yet they have the audacity to use response time as one of their important metrics when compiling data for their own platform. Frankly, it's sickening and they should be forced to cease trading until they can sort their own house out. It's just a complete shambles. There's no way on earth I would pay this company a single penny for their crap platform.
Run and never work for a company that uses these jokers!
This company is the biggest scam in the world. They have somehow managed to sell huge companies a bag of goods with false promises. It's impossible to manage online reputation when they don't credit you for 5-star reviews but a 1-star knocks you down 15 points. According to their algorithm it takes 27 5-stars to overcome 1 single 1-star.
Dans un cadre simple mais accueillant
Dans un cadre simple mais accueillant, excellence des plats, et personnel de salle attentionné rendant l'expérience chaleureuse. A recommander.
i love you
i love you! You are the best. just take and kiss me please!!!!111
Amazing Conference
The information available, rapport from the team and the excellent planning of the whole conference was amazing and so professional
Reputation Score Manipulation: A Cautionary Tale
Firstly, fake reviews can lead to a loss of consumer confidence. When potential customers discover that a business has manipulated its online reputation, they are likely to question the authenticity of all its reviews, leading to a decline in sales and damage to the company's image. Furthermore, negative word-of-mouth can spread rapidly, exacerbating the situation and potentially causing long-term harm to the business's reputation.
Fast delivery
Fast delivery, very pleasant delivery guys. The whole transaction was very friendly and fast. These 2 guys are an aset to their company. Thank you.
Reputation has streamlined all of my…
Reputation has streamlined all of my review sites, making day to day upkeep & management so much easier, & less time consuming!

Antwort von Reputation
Saves time
I have been using Reputation.com for a couple of years now. Their platform is so helpful when it comes to managing reviews across all the different platforms. I love that I can respond to reviews on a variety of sites all from within Reputation.com. It saves a ton of time and allows me to respond to them quicker.

Antwort von Reputation
Reputation Management
Reputation Management is probably one of the friendliest platforms to use by far. The team behind it is knowledge and patience.

Antwort von Reputation
Poor Customer Service
We have been battling with Reputation.com to setup a survey system for our communities for over 6 months and still do not have any resolve. We work with a 3rd party who has submitted numerous tickets on our behalf as well as had several calls to complete this task and they continue to kick the can down the road. This is not only frustrating but it also has hindered business practices and their team remains unresponsive.

Antwort von Reputation
Drains your score and burns down your resources
I have been with Reputation for almost 9 months now. The sentiment score goes down day by day and once a month, increases according to the number of reviews received in last 30 days. There is a negative disbalance that tends to take your company scooring down all the time, the system is designed to receive daily and continuous reviews, wich is impossible in the BTR sector without burning out your resources. Poor customer service and resolution, avoid whether possible.
Property Manager
Reputation has a great platform for you to track your Reviews engage with your customers! I love that my company decided to use this platform!

Antwort von Reputation
Software is suboptimal and I hear they…
Software is suboptimal and I hear they have poor people management and don’t treat their employees well

Antwort von Reputation
Reputation.com Does the Work
All this hospital has to do is deliver excellent service. Reputation lets the world know.

Antwort von Reputation
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







