I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... Mehr ansehen
Unternehmen hat geantwortet
This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... Mehr ansehen
Unternehmen hat geantwortet
As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
4A York Place, London Road, BA1 6AE, Bath, Vereinigtes Königreich
- 0333 900 0088
4,9
Hervorragend
1504 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good choice of equipment at reasonable prices…
Good choice of equipment at reasonable prices. It was easy to order and pay online and good communication once my orders had been placed.
When collecting from the Bath store, the member of staff, Hayden, I think, was friendly and efficient.
Good all-round service. I would recommend Richer Sounds, Bath.
7. November 2025
Antwort von Richer Sounds - Bath
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Fair price,knowledgeable staff
Fair price,knowledgeable staff. Excellent installation team
5. November 2025
Antwort von Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
very enjoyable and informative
2. November 2025
Antwort von Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service and helpful staff
Great service and helpful staff, a pleasure to deal with.
2. November 2025
Antwort von Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Fantastic helpful knowledgeable and…
Fantastic helpful knowledgeable and friendly service from all Staaff at Richer Sounds Bath
11. Oktober 2025
Antwort von Richer Sounds - Bath
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Helpful knowledgeable staff
Helpful knowledgeable staff. Enabled me to make the right choice based on sound, room, aesthetic, and price.
3. November 2025
Antwort von Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
I wasn't sure about my choice of audio…
I wasn't sure about my choice of audio equipment at first but their staff is very helpful and knowledgeable, shared insights on my choices and made some recommendations. I received my new audio system in a few days and I've enjoyed it since.
1. November 2025
Antwort von Richer Sounds - Bath
Thank you for your wonderful feedback
Very knowledgeable and professional…
Very knowledgeable and professional service and advice
1. November 2025
Antwort von Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Once again I have used this company…
Once again I have used this company because of their knowledge, integrity and customer service
1. November 2025
Antwort von Richer Sounds - Bath
Thank you for your wonderful feedback
knowledgeable friendly staff
knowledgeable friendly staff, very happy with purchased turntable and wireless speaker
30. Oktober 2025
Antwort von Richer Sounds - Bath
Thanks for your 5 star review, we look forward to seeing you again next time
Great service
Great service, answered all my questions and offered constructive advice. Not pushy either.
Equipment arrived promptly.
29. Oktober 2025
Antwort von Richer Sounds - Bath
Thank you for your 5 star review!
Friendly helpful staff
Friendly helpful staff, offering sensible trustworthy advice.
28. Oktober 2025
Antwort von Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Balanced, unbiased advice and great value.
Excellent help from Hayden on my initial visit looking to upgrade my 15 year old Panasonic plasma, and most of the other stuff plugged into it. He provided a great overview of what was available and made some good suggestions. I left with three quotes being sent to me for consideration. No hard sell here, just good advice. Having made some decisions I returned a couple of weeks later and confirmed my shopping list with Fred who was also a great help. Delivery was as promised and using the recommended installer I now have a brilliant wall mounted Samsung QE65s95f and Hwq800f soundbar. currently rewatching all of my favourite movies, they look and sound brilliant. A big thanks to the RS team, highly recommended.
28. September 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Easy ordering process
Easy ordering process. Kept updated on the delivery time. Easy collection from store with very helpful staff who offered to try the tv before we left the store.
28. Oktober 2025
Antwort von Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Great customer service.
Great customer service
What a great product.
The customer care is very good and after-sales care is excellent.
24. Oktober 2025
Antwort von Richer Sounds - Bath
Thank you for your wonderful feedback
Antwort von Richer Sounds - Bath
Thank you for your 5 star review, it’s lovely to read your comments.
Great service.
Great service.Hayden was friendly and very helpful. Just what I needed as I know little about sound systems.
25. Oktober 2025
Antwort von Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The Best Shop in Town
Brilliant shop in Bath with knowledgeable and helpful staff. I always go to Richer Sounds for everything Hifi.
24. Oktober 2025
Antwort von Richer Sounds - Bath
Thank you for your wonderful feedback
Great experience all round thanks.
22. Oktober 2025
Antwort von Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Good advice and knowledge on the…
Good advice and knowledge on the ‘phone. Item collected from cheerful staff without delay. Brilliant.
20. Oktober 2025
Antwort von Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.