Richer Sounds - Bristol Bewertungen 

2 737
TrustScore 5 von 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had the pleasure of dealing with Harry for my purchases , what a superstar that provided great customer service. The whole team at Bristol are always brillant.

Bewertet mit 5 von 5 Sternen

always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 143 Whiteladies Road, BS8 2QB, Bristol, Vereinigtes Königreich

  • 0333 900 0024

4,9

Hervorragend

TrustScore 5 von 5

2737 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(2 737)

23 747 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Brilliant service

I had outstanding customer service from a very amiable gentleman called Jon from your Cardiff branch who went above and beyond to help me in my hour of need.

11. Juli 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Great company with good old traditional…

Great company with good old traditional customer service values. Highly rated and trusted retailer.

7. Juli 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Noah was again the best of the best

Noah was again the best of the best. People like Noah is the reason Richersounds is the best retail store in the UK bar none. Thank you Noah.

6. Juli 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Richard was great

Richard was great. He organised a demo for me for the system i was looking at, and made sure that it did what i needed as i was planning to use high resolution DSD files stored on a ssd drive attached to the amp. He also ensured i got a great deal. Very happy with Richer Sounds.

4. Juli 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Friendly

Friendly, professional easy to deal with.
No pushy sell.
Good people in Bristol store.

2. Juli 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

By phone

By phone, straightforward information, simple purchase and rapid delivery

4. Juli 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Excellent service from Bristol branch

Excellent service from the Bristol branch!

Although the TV wasn’t in stock, it was delivered to my home within a few days!

2. März 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

DEFINITELY THE ONLY PLACE TO SHOP FOR YOUR HI-FI AND ALL YOUR ENTERTAINMENT DEVICES

My experiences with Richer Sounds at the BRISTOL BRANCH (I have been buying all my HI-Fi,TV,s and all my entertainment equipment from them since 1973) and as always been nothing but all round excellent, by that I mean there Prices, cannot be beaten the service is Second to None, as for the Staff you won’t find a better team anywhere for their friendliness, knowledge, politeness, helpfulness service nothing is too much trouble for the team. I think 10 Stars are more appropriate than 5 Stars and more.
If you are looking to purchase your Hi-Fi, TV or any entertainment devices RICHER SOUNDS is the perfect and only place to purchase from. Keep up the excellent Service at RICHER SOUNDS BRISTOL.

2. Juli 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 4 von 5 Sternen

Delivery drivers need to be more…

Delivery drivers need to be more careful, (two separate occasions) but apart from that very happy. I’ll just go to store to get my next speakers

19. Juni 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for taking the time to leave us your feedback, although apologies you had difficulties with delivery which we'll review with the separate couriers used.

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Purchasing a surround sound system

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had purchased a complete surround sound system, although I had spent a little more than I expected, the sound was astonishing and I'm more than pleased with it.
I have previously brought equipment from Richer Sounds and I have never been disappointed, I would always recommend them.
Thank you

30. Juni 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Staff are always helpful

Staff are always helpful, knowledgeable and great people to communicate with.

30. Juni 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order, click and collect. Staff are always friendly and helpful.

29. Juni 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Good service

Good service, competitive price, excellent delivery and courtesy call.
TV is fab.

22. Juni 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Arcam A25 - Excellent amplifier and excellent service!

Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and classier than my old amp and the on board DAC is a step up compared to my Wiim Ultra, vinyl also sounds lovely through the new amp. The service from Jonathon was top notch, not only did he sort a very quick dispatch, he also offered the amp at a very competitive price and the follow up call to see if I was happy with my purchase was a nice touch also. Excellent as always from the Richer Sounds team.

26. Juni 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Joe was excellent.

Joe was excellent.
Bought just what we needed with our VIP discount, an amplifier for my colleague and a very nice new technics direct drive turntable.
Excellent service, and excellent price.

25. Juni 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Stewart Gudge July 26

Attention and knowledge of products. Plus sales ability to properly identify our requirements.

25. Juni 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 3 von 5 Sternen

The staff members I dealt with didn’t…

The staff members I dealt with didn’t seem that interested with my purchase once they found out I was only in the market for cheap small tv .

24. Juni 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thank you for leaving your feedback, although it's of course disappointing that you didn't find the team engaged with you as they should. I will investigate with them, along with making it clear that we expect the same level of positive interaction across the board with all customers, and our customer service team will also contact you to follow up..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Friendly staff with good knowledge for…

Friendly staff with good knowledge for the products on offer.
After sales are good and instructive.
Very helpful.

17. Juni 2026
Richer Sounds - Bristol-Logo

Antwort von Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr