Ordered tv via a friendly telephone call. All was simple to do which included ordering an empty box to place the old tv in. Timescales was to my requirements. After receiving new tv it was simply a ca... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Ordered tv via a friendly telephone call. All was simple to do which included ordering an empty box to place the old tv in. Timescales was to my requirements. After receiving new tv it was simply a ca... Mehr ansehen
Unternehmen hat geantwortet
Bought new TV and soundbar from Cambridge store. Purchased 4pm yesterday, professionally delivered 9am this morning. Excellent knowledge from Tom in the store, took time with us even though very busy.... Mehr ansehen
Unternehmen hat geantwortet
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Mehr ansehen
Unternehmen hat geantwortet
Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Super friendly service from Bradley who provided me with excellent information about the product I was interested in, which in turn led to me purchasing the item.
The item arrived via courier on the date advised, was well packed and performs superbly.
Thanks Bradley !

Antwort von Richer Sounds - Cambridge
I had been elsewhere looking at Headphones and not getting much help. Went to Richer Sounds in Cambridge and got all the help I needed. Top work by all in the shop. Thanks.

Antwort von Richer Sounds - Cambridge
Good service especially the help given with our decision on which tv to buy

Antwort von Richer Sounds - Cambridge
Bought a Cambridge Audio music streamer from the Cambridge Richer Sounds branch and it was an excellent shopping experience. As a complete novice in the field, I got very good advice and made my purchase quickly and smoothly.
The following day, I phoned the store with several idiotic questions and again got good and patient advice.
The CXN100 that I bought is a fabulous piece of kit and having implemented the various ideas I was given, gives stunning music quality. It’s a great addition to my ancient CD collection.

Antwort von Richer Sounds - Cambridge
Purchased Marrantz Melody X package at very competitive price. Staff were very friendly, knowledgeable and helpful. Particularly impressed when a staff member offered to make up the cables for me.

Antwort von Richer Sounds - Cambridge
The staff was extremely competent and helpful. We needed cables to connect our amplifier to speakers, and we received excellent advise on the options and more. They addressed all our questions and doubts. Great experience

Antwort von Richer Sounds - Cambridge
Very helpful staff, very patient with me as it was an over the phone order.
Great price & extended warranty.
Fast delivery 👍

Antwort von Richer Sounds - Cambridge
Olivia the Store Manager was outstanding, great knowledge and superb advice.

Antwort von Richer Sounds - Cambridge
Great experience With Paul, who talked me through options and answered all my questions. Thanks very much.

Antwort von Richer Sounds - Cambridge
The usual great helpful service I have come to expect from Richer Sounds. Also good to report they have a “Pricematch” that really works.

Antwort von Richer Sounds - Cambridge
What can I say about shopping with richer sounds, other than it sets the bar for the retail experience. The staff are experts and give it to you straight with their recommendations and advice. They never just try and make a sale, they guide you to finding the right products for your needs and I have always come away getting exactly what I wanted. Every time I buy hifi or a TV I go to richer sounds, and I've been coming here since I was a kid when my dad used to get his hifi. In those days kids used to get a free lollipop, so I was won over from an early age. They are simply unrivalled.
Olivia at the Cambridge shop has been so incredibly helpful, passionate and knowledgable, thank you! When I needed to call to place the order the process was quick and easy. Really good customer experience - will definitely use you again!
My 11 year old amp was getting a bit rusty so it was time for an upgrade. Setting up a demo with TJ at the Cambridge branch was a breeze. It was a shootout between this, an Arcam a15+ and the Marantz model 30. While the Marantz and the Arcam were good, there was no doubt which was the clear winner!
However when i got it home it didn’t pair that well with my old Wharfedale diamond bookshleves, so it was back to the store to try out some speakers….no problem at all, TJ set up a demo the very next day! I eventually settled for the Dali Opticon 6 mk2 with which the EXA100 paired really well! A shout out to TJ for being patient throughout the process, he took the time to understand all my requirements and made sure i was fully satisfied before making my purchase. I would heartily recommend Richer Sounds to anyone and would definitely return for my future hifi needs!

Antwort von Richer Sounds - Cambridge
Staff were very attentive, knowledgeable and helpful. Didn't feel as though we were being rushed.

Antwort von Richer Sounds - Cambridge
Onkyo C30 - prompt delivery & very pleased with sound. A big improvement on my old (very old) CD player.

Antwort von Richer Sounds - Cambridge
Had to send two Lenco turntables back to Amazon due to wow/flutter. The advice from Richer Sounds really helped make the right decision and I knew I had support if needed.

Antwort von Richer Sounds - Cambridge
Got my daughter a new TV from Richer Sounds I have been a customer there for over 25 years . Best prices best guarantees , and very nice people to deal with .
Why go anywhere else

Antwort von Richer Sounds - Cambridge
The sales person (Tom?) did an excellent job, and the purchase experience was first class.
An area I feel Richer Sounds could improve is explaining how to use the product. Modern TV’s are now so complex that a series of evening classes would be needed to understand it.
I simply cannot work out how to create a favourite channels list, and I regards myself as pretty well up on this sort of thing.
The operating system on this TV is baffling in the extreme. I have downloaded the so called instruction manual from the manufacturer, and that is no help at all.
The picture quality is excellent, I just need to work out how to set it up.

Antwort von Richer Sounds - Cambridge
Great Store and friendly staff and very helpful

Antwort von Richer Sounds - Cambridge
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