Opted for the 3-5 day free delivery but the order was scheduled to be delivered in two days. Given a time slot but then received a call half an hour before the time slot saying they could deliver in t... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Opted for the 3-5 day free delivery but the order was scheduled to be delivered in two days. Given a time slot but then received a call half an hour before the time slot saying they could deliver in t... Mehr ansehen
Unternehmen hat geantwortet
Great delivery service from Richer sounds. Notified of a 3h window 24h before and the guys came at the expected time, also giving 10 mins notice by phone on the day. Zak &Ian carefully bought the orde... Mehr ansehen
Unternehmen hat geantwortet
Phoned half hour before delivery. Arrived on time. Delivery team Warwick and Rob were friendly and polite. Placed tv box exactly where needed. Offered advice about opening safely. Box was perfect, no... Mehr ansehen
Unternehmen hat geantwortet
Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Vereinigtes Königreich
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First class service by sales team and delivery drivers Zak and Ian were superb. They were prompt, courteous, considerate and a sense of humour.
Top marks all around.

Antwort von Richer Sounds - Distribution
No complaints. Delivery was straight forward and we where kept up to date by Gareth and Mark who were polite and helpful.Definely use Richer sounds again.

Antwort von Richer Sounds - Distribution
Really helpful and easy to order. Address not easy to find and driver was persistent ,cheerful and efficient. Thank you very much

Antwort von Richer Sounds - Distribution
Very good communication. Delivery driver friendly and helpful.

Antwort von Richer Sounds - Distribution
Ordering off the website was straight forward. Good comms throughout and delivery was earlier than advised. The delivery team, Warwick and Paul, were polite and rang to keep me updated. Great service as before and would definitely use again 5/5.

Antwort von Richer Sounds - Distribution
Expediency, helpful, polite and well spoken. Many thanks Gareth and Mark….,

Antwort von Richer Sounds - Distribution
I had a TV delivered by Warwick and Paul. Excellent service and really appreciated the communication. Service like this is why I like to buy from Richer Sounds.

Antwort von Richer Sounds - Distribution
The delivery was made on schedule and communication was very efficient. Gareth and Mark were very courteous and respectful of our property. Excellent service.

Antwort von Richer Sounds - Distribution
Purchased my LG OLED television and soundbar from Sebastian at Leicester store. What a wonderful person, he gave me great advised and made my shopping experience feel effortless. Definetly will be recommending this store to my friends and family.

Antwort von Richer Sounds - Distribution
Zak and Ian were really great - good communication, just great service! Thank you!

Antwort von Richer Sounds - Distribution
Zak and his co-worker were excellent. They called beforehand, to say when they were coming to make the delivery. They arrived when they said they would, they were polite and friendly. They also gave me some sound advice about the TV and soundbar, and on how to set it up.
So yet again, Richer Sounds have provided me with excellent service.
I have used RS several times over the years. They are my go to company.

Antwort von Richer Sounds - Distribution
From ordering to delivery - a seamless professional service. A great service from Zac and Ian who delivered our TV. They changed their delivery schedule on the day to ensure it was delivered at a time when I was in to receive it.

Antwort von Richer Sounds - Distribution
Awesome guy who kept me very well informed and helped me with getting item to location as I’m recovering from injury - very kind, prompt and efficient. Highly recommended.

Antwort von Richer Sounds - Distribution
Cannot fault the service from ordering my TV on Saturday afternoon over the phone to it being delivered today just 72hours later free of charge and the delivery man was extremely helpful. All in all would not go anywhere else to make a purchase.

Antwort von Richer Sounds - Distribution
Great product at the best price! Good delivery too.

Antwort von Richer Sounds - Distribution
Zak and Ian were early - they delivered a 65” TV straight into the lounge. Very polite and friendly - told me that if I have any problems to give them a call - customer friendly.

Antwort von Richer Sounds - Distribution
Zak and Ian rang before as they were going to be early to see if it was ok to deliver early rather than tell me they were coming early.
Very courteous and polite and put the package where I wanted it.
Top lads

Antwort von Richer Sounds - Distribution
The staff, product and pricing are all brilliant, but the delivery service left a bit to be desired.
Furdeco delivered the TV but it had received significant damage in transit and had to be returned. From looking at their reviews, there are repeated incidents on TVs being damaged in their care. For a 5 star service, I would urge Richer Sounds to find an alternative delivery service for fragile items.

Antwort von Richer Sounds - Distribution
I was advised of the expected delivery time by text. This was then followed up by a p/call from Trav who said he would arrive in 20 mins.
Trav was very polite, friendly and courteous, taking his shoes/boots off in the hall, before placing the item (tv) on the carpeted lounge.
The package was clean and undamaged.
Excellent Customer Service from Richer Sounds delivery.

Antwort von Richer Sounds - Distribution
Excellent customer service from the Richer Sounds delivery team, Trav and Rob.
Phone call to confirm time, volunteering to take shoes off at the door, very polite and friendly; all adding up to a good delivery experience and a very satisfied customer.

Antwort von Richer Sounds - Distribution
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