Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Lloyd in the store was amazing . helpful , constructive and honest . All principles that ensure I come back for ALL my electrics and why I recommend RS at every opportunity. Even when his Manager cha... Mehr ansehen
Unternehmen hat geantwortet
A lot of help, my electrician fitted the bracket and said what will you do if they don't help with the TV and speakers. I said I would pray at the shik mosque, that was his last client. My mate from... Mehr ansehen
Unternehmen hat geantwortet
The staff in the Exeter shop were courteous, helpful and gave me an excellent deal without any fuss or hard selling. The shop had a great range of goods and I got exactly what I wanted at first visit... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
89-91 Sidwell Street, EX4 6PH, Exeter, Vereinigtes Königreich
- 0333 900 0061
4,9
Hervorragend
3008 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lloyd has been extremely helpful and…
Lloyd has been extremely helpful and supportive with any issues and new orders. Thank you for you help in getting my new Denon PMA-3000NE Amplifier and the Denon DCD-3000NE SACD / CD Player & the Denon DP-3000NE turntable.
I think the lot will work very well with my Bowers & Wilkins speakers. Again many thanks. Look forward to picking up the items...
26. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
Excellent service! Really good chaps, will always use Richer sounds👍🏻
17. Februar 2026
Antwort von Richer Sounds - Exeter
Thank you for your 5 star review!
Excellent service as usual from Richer…
Excellent service as usual from Richer Sounds - always the best!
16. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Have purchased several tv sets from…
Have purchased several tv sets from richer sounds.
Would only consider them or John Lewis because of their customer service.
Highly recommended
16. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Very polite informative guys I spoke…
Very polite informative guys I spoke to! A pleasure to deal with. Saved me around £500 by talking me into the necessary tv for my needs which another well know company nearly talked me out of!
Brilliant company :-)
14. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Very competitive prices and service
Very competitive prices and service. A six-year guarantee too.
14. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Refundable insurance premium if no claim
We had a 6 year insurance on a Humax, refundable if no claim. We asked for a refund after 6 years and got it instantly
14. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Antwort von Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Have used Richer Sounds for many years…
Have used Richer Sounds for many years and have always received good service.
Although after saying that, I purchased the latest Humax aura set top box and had a couple of issues with it. So I phoned yourselves in the hope that I would get the normal helpful advice and was told that you had none of this model on site and best to contact Humax!
9. Februar 2026
i just love Richer sounds
i just love Richer sounds! its one of the few shops left where you're made to feel special and appreciated as a customer
25. Jänner 2026
Antwort von Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The ordering was very easy and the…
The ordering was very easy and the parcel arrived on time!
10. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent price and great advice and…
Excellent price and great advice and service. Nick and Mark are brilliant.
10. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Great service at the Exeter shop with…
Great service at the Exeter shop with Nick.
A bit of a hiccup with there carriers, but all sorted now.
All set up now by there installer, and very happy with system.
9. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Antwort von Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Brilliant service from Exeter shop !
7. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Always a awesome experience perience when…
Always a awesome experience when visiting richer sounds professional and highly knowledgeable staff are polite and welcoming amazing products to.
6. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Excellent staff
Spoke to Mark at Exeter about a Hisense 50" TV and was given honest advice about my choice. They did not have one in stock but had a 55" one. The price on the website was apparently a mistake offering £50 off but he very kindly honoured it and so got a 55" for the price of a 50" one.
Asked if it needed a soundbar and instead of upselling me one was told they have good sound and to see if I was happy with it before buying one. Refreshingly honest staff.
Not the first time using Richer sounds and wont be the last, other retailers could learn a lot from their staff.
Thank you
6. Februar 2026
Antwort von Richer Sounds - Exeter
Thank you for your wonderful feedback
My husband & I werer looking to be able…
My husband & I werer looking to be able to play and enjoys our LP's - vinyl as our son reminds us. The staff were most helpful and the product we bought has lived up to all expectations. The sound is wonderful and more than justifies hanging on to treasured albums for way back when.
4. Februar 2026
Antwort von Richer Sounds - Exeter
Thank you for your wonderful feedback
Great service
Great service. No hard sell just given space and time to listen and decide
6. Februar 2026
Antwort von Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Parking available
Parking available, although not many spaces and quite tight to get into.
Very helpful and friendly salesman/manager, Pete.
6. Februar 2026
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