What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Mehr ansehen
Unternehmen hat geantwortet
Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Mehr ansehen
Unternehmen hat geantwortet
Our assistant was perfect, fading into the background while we listened (in the very comfortable studio) but being immediately and helpfully available when we wanted further advice. We were delighte... Mehr ansehen
Unternehmen hat geantwortet
I went into the store expecting to order something and one was already in store, so took it away immediately. The service was friendly and helpful.
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Very impressed! I was given sound advice over the best CD/ radio player for my needs. A shop model was set up for me to try my CDs instore before purchasing the player. I was even given helpful instructions on how to set up my new player at home. I could not have asked for more! I highly recommend Richer Sounds in Holborn for their excellent service.
Absolutely brilliant service, friendly and helpful. Totally recommended.

Antwort von Richer Sounds - Holborn
Always an absolute pleasure. I visited Holborn store for a quick purchase after earlier reserving the item. What followed was a smooth and pleasant exchange before leaving the store happy.
The chap who served me was new to Richer Sounds but handled everything with aplomb. I have experienced this at every richer sounds I’ve been too, there is no better hifi/av shop.
Thank you

Antwort von Richer Sounds - Holborn

Antwort von Richer Sounds - Holborn
Great insight and assistance from the shop staff on selecting the right system for us.

Antwort von Richer Sounds - Holborn
5 star as usual. This time ordered a REL T5x subwoofer - all easy, good advice given (& taken). Delivery was days earlier than expected (DPD) which made a welcome change from the antics of some of the other delivery companies. Also was very impressed as received a follow up call a few days later to see if all was ok with the unit. Such a good place to deal with.

Antwort von Richer Sounds - Holborn
The staff did not come across as friendly. I asked for a recommendation, but the response felt unwelcoming. I made the purchase out of urgency, but I’m unlikely to return to this branch.

Antwort von Richer Sounds - Holborn
Great store with wonderful staff (especially Alan!), I’m glad they’re local to me and have already been very helpful with a spare part I needed. I will be mindful to buy from them directly, instead of mindlessly going with their online store (which is separate) or any online store like Amazon or whatever.

Antwort von Richer Sounds - Holborn
The staff knew what I was talking about and what they were talking about. This is increasingly rare on the high street.
They were also engaged and pleasant to deal with.

Antwort von Richer Sounds - Holborn
Visited Richer Sounds at Holborn and even though the store had limited stock in my price range, I received excellent advice from Daniel, so went ahead and made the purchase online.
The quality of advice is the reason I know I'll return to Richer Sounds.

Antwort von Richer Sounds - Holborn
I’m pleased with the product but there was an issue with the click and collect order which was sorted very swiftly and efficiently once I flagged it up. I think I would definitely buy from Richer Sounds again as I think they offer good value for money and their service is impressive
Outstanding customer service — I was a complete novice to record players and received excellent advice on how to replace the stylus. Thank you so much!

Antwort von Richer Sounds - Holborn
Staff were very helpful and ordered the hi-fi equipment I required.

Antwort von Richer Sounds - Holborn
Very helpful, and the staff knew thier stuff. They were a great help with my purchase.

Antwort von Richer Sounds - Holborn
The collection was no hassle and they dealt with my payment query really quickly.

Antwort von Richer Sounds - Holborn
Daniel that served us was very helpful and knowledgeable. He followed up with a quote for some other audio equipment I was looking at.
Would use them again and will contact Daniel when I need more equipment.

Antwort von Richer Sounds - Holborn
Staff were helpful, understood what I wanted and the cable I purchased works perfectly.
Friendly and helpful service. Very happy about it. Didn't feel any pressure to buy or not and I had time to make my decision.

Antwort von Richer Sounds - Holborn
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