Stuart helped me through the buying process for a UST projector, his knowledge and that of his colleagues was really helpful and I could not be happier with my purchase. I always go to Richer Sounds f... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Have bought my last few tv's from Richer Sounds. Great staff at Middlesbrough . Great customer service and very helpful. Always good on price and the extra warranty that others don't give is very reas... Mehr ansehen
Unternehmen hat geantwortet
Customer service. I had queries about speaker brackets seen online. I got through to Paul at Middlesbrough branch who suggested a product and checked they would fit my speakers from eBay. I forgot to... Mehr ansehen
Unternehmen hat geantwortet
An issue with the website not processing a discount led me to call to place my order. With the offer honoured, my delivery came within 4 days. Perfect. However the smallest item arrived damaged, no qu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
63-65 Borough Road, TS1 3AA, Middlesbrough, Vereinigtes Königreich
- 0333 900 0096
4,9
Hervorragend
1576 Bewertungen
Bittet Kunden um Bewertungen
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Five star service.
The staff were knowledgeable and extremely helpful. I have used Richer Sounds before and will definitely do so again. Highly recommended.
6. Dezember 2025
Antwort von Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
Responded promptly to a pre-order query
I spoke to Paul at the Middlesborough store about a piece of equipment that was listed on the website but not possible to order. He said he would check and come back to me, which he soon did with the relevant information, allowing me to make a pre-order. All very smooth and helpful.
3. Dezember 2025
You remember things to help people and…
You remember things to help people and you understood the error we made and still treated us though we really are sane!!!
4. Dezember 2025
Antwort von Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Best electrical entertainment outlet by…
Best electrical entertainment outlet by a mile.
Great prices helpful knowledgeable staff
Love shopping there
16. November 2025
Antwort von Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
Antwort von Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff.
Being able to see and hear different TV’s to make an informed decision.
30. November 2025
Antwort von Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Great deals and fabulous service
Great deals and fabulous range of products to choose from. I found the whole ordering process extremely easy and straightforward. Great customer focused service!
1. Dezember 2025
Antwort von Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
Just really good service
Just really good service! happy to spend time on the phone to make sure I got the right thing .
28. November 2025
My second purchase within a couple of…
My second purchase within a couple of weeks.
Yet again I received great service . Communication regarding the delivery of my goods was excellent.
30. November 2025
Antwort von Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Perfect communication and very friendly…
Perfect communication and very friendly staff thank you 😊
29. November 2025
Antwort von Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Antwort von Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
TV andCD good buys
On the strength of 55inch TV LG I bought Cambridge CD player on Black Friday at a good price and it was delivered free the following day. V good service
28. November 2025
Antwort von Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service and great product.....
Rang Middlesbrough shop and spoke to Paul. Whilst he did not have the WiiM Ultra and Audio quest Rocket 11 speaker cable in stock, he said he could get it shipped to me the next day.
They arrived on time. The WiiM streamer is excellent, within 10 minutes I was streaming FlAc music from my NAS with no effort what do ever. And wooh, what sounds!
Setup:
Cambridge Audio Ca81,
Dali Oberon 5s,
Project X,
WiiM Ultra.
27. November 2025
Great service.
The item I was looking for was out of stock but the guy in store ordered it and it arrived at the store within 48 hours.Got a text and e mail letting me know it had arrived.Spot on service.
28. November 2025
Excellent service from Middlesbrough…
Excellent service from Middlesbrough branch. Offered me a very good deal on samsung 83 inch tv. Very helpful and also flexible on delivery as I am buying a new house.
28. November 2025
As always a first class service given…
As always a first class service given in all respects. I wouldn’t use any other company.
28. November 2025
Antwort von Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
My recent purchase from Richer Sounds
The sales manager dealt with me when I attended Richer Sounds. He was polite and very knowledgeable. I have purchased items from this store on previous occasions and found them to be reasonably priced.
27. November 2025
Antwort von Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent and knowledgeable customer…
Excellent and knowledgeable customer service as always! Middlesbrough team go over and above to answer questions, give opinions on suitability making a choice of product so much easier. We don't buy our entertainment products from anywhere else!
23. November 2025
Great Wiim Ultra purchase
Phoned to check on availability of a Wiim Ultra to take advantage of the excellent price deal. Excellent response from Stuart who confirmed availability and reserved one for me. Called in to the shop next day and received super support from David who demonstrated the set up using my own USB stick, and sold me the reserved Ultra. The set up at home was very easy and the product is superb. Great result all round!
27. November 2025
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