Richer Sounds - Milton Keynes Bewertungen 

1 804
TrustScore 5 von 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 556 Elder Gate, MK9 1LR, Milton Keynes, Vereinigtes Königreich

  • 0333 900 0054

4,9

Hervorragend

TrustScore 5 von 5

1804 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(1 804)

24 722 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Top Quality Service

Last Tuesday I phoned the MK Branch and spoke to Mark.
I asked if it was possible to listen to a Ruark R410 coupled to a CD player and a Sub Woofer.
He stated that I could purchase them and try for a month if I wasn't happy I could return them.
I asked if he could put this in writing,five minites latter I recieved an e mail and a Quote from Mark who then answered all my questions so I paid
The next day I had a Text from DPD saying my goods were being deliverd between 1 &2pm
The goods arrived on time and were in pristene condition.
I have now built up and installed and am very happy,because if I have a problem Mark will be there to help.
Once again many thanks to Mark who is a credit to your organization.
Kind regards
Alan Keen

7. Juli 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

All good

All good, but no stock of the product

3. Juli 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Helpful knowledgeable Staff.

We visited the Milton Keynes store and was assisted by Gilbert who was very pleasant and knowledgeable.
He answered all our questions and we purchased a 42* Samsung Oled.
Have just put it up son wall so obviously too soon to say about product but all seems great.

2. Juli 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Comfortable experience

Had a great experience at the store a few months ago, and have only put this review up after seeing the notification. They were great help walking me through the best quality TVs within my price and were just pleasant all-round. Unfortunately, I can't remember the gentleman's name who helped me but I left pleased and my TV has been great since I got it!

24. November 2025
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Atacama Speaker Stands

Excellent service from the guys in your Milton Keynes shop, and when I called to let them know that the assembly pack was missing they couldn't have handled it better 😊. I had the replacement pack within 24 hours - cracking service and a quality product 😊

28. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Excellent Customer Service at MK

Excellent Customer Service at MK. Both Deputy Manager and the Senior Sales Advisor answered all my questions, paid a lot of attention and went above and beyond when I gave them a wrong billing information to correct it and re-issue the bill with correct details. Great patience, great communication.

28. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Helpful advice over the phone

Helpful advice over the phone. Efficient ordering and payment system.

26. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 4 von 5 Sternen

Efficient and pleasing customer experience.

Easy ordering process, good communication and competitive pricing. Staff are knowledgeable and very efficient. I wish I had bought my last TV from Richer but I was tempted by an offer on Amazon. Will not make the same mistake again. The only thing that stops me giving 5 stars is the opening time of the shop. 11AM is too late.

23. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thank you for taking the time to leave us your feedback, and it was great to read you had a positive experience. Although our showrooms don't open until 11am during the week, we do have colleagues available from 9am to speak to on the phone, and can be available between 8am-8pm Monday to Friday for demonstrations and for collection of major purchases for VIP members, by appointment.

Hope this helps and thanks again for the review,

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Excellent customer service and…

Excellent customer service and knowledgable and friendly staff.

13. Mai 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Great service and products.

I purchased a Ruark RS1 Sub to go with my existing R3s. The two work very well together and the subwoofer, despite its size, produces quite a bit of bass. It does need setting up though, to avoid it being overpowering.
The service from Richer Sounds was, as always, very good!

29. Dezember 2025
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Great experience with the team from…

Great experience with the team from Milton Keynes. Took delivery of my preordered speakers but the stands were unfortunatley on backorder. No problem at all, the guys loaned me a brand new set of stands to get the full use of my speakers whilst we await the arrival of mine. A really kind gesture and massively appreciated.

23. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Good Price and Brilliant Service

Recently bought a new TV from Richer Sounds. I felt like the offer was a good one (with 6 year warranty), and the service provided was brilliant. Aiden was particularly fantastic and delivered great customer service. My first purchase with Richer Sounds, but won't be my last.

22. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Excellent knowledgeable staff, Excellent service.

After discussion with staff in Milton Keynes store about my requirements they suggested AE1 40th Anniversary speakers. These arrived in 2 days and were an excellent choice. Appreciate the knowledgeable and unbiased opinions of staff to help me make a great purchase.

21. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Excellent

I wanted to update my record deck but didn't want to shop online and not know what I was getting for my money. I googled for a physical store and came across Richer Sounds, I checked reviews and then found a store within 40 mins of where I lived. I visited with my husband to have a look. They guys were really lovely, knowledgeable and helped me choose something within my budget. They set up the record deck, amplifier and speakers in their sound room, I loved this as I was able to listen and enjoy the music with no outside noise.

As this was to be a birthday present with family clubbing together I ordered a couple of weeks later. It came within a couple of days. I went into store and the guys went through how to set it all up when I got home.

A great experience from the start. I would 100% recommend Richer Sounds and will be using them again.

I'm now all set up at home and enjoying my vinyl again.

19. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Very professional

Very professional, easy transaction and always given help loading the purchase into my vehicle

18. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff, nothing was too much trouble. Came away poorer but happy in knowing I was sold the right products

16. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Bewertet mit 3 von 5 Sternen

Spoke to the manager

Spoke to the manager, who seemed to know what he was talking about,
I rang back another day, spoke to another member of staff who had no idea about any of the products I was talking about even though the shop sell these brands, still no wiser on my issue

16. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thank you for the feedback although I was disappointed of course to read your comments. As the experts we should always be able to give you the advice you need or find out if necessary, so I'm sorry that your issue remains unresolved.

I will discuss this with the store manager, to find out where the training issue with the team lies, with a view to remedying anything that needs it, plus arrange for our customer service team to contact you and get things sorted..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 4 von 5 Sternen

Delivered on time and product fine

Delivered on time and product fine, although expensive at full price, so happy I got a discount on a price match.

15. Juni 2026
Richer Sounds - Milton Keynes-Logo

Antwort von Richer Sounds - Milton Keynes

Thanks for your review, it's great that you were happy with the price we were able to agree and that everything arrived as expected.

We really appreciate your feedback and hope we can earn that fifth star next time.

The Richer Sounds team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr