Richer Sounds - Oxford Bewertungen 

1 756
TrustScore 5 von 5

5,0

1 West Way, Botley Road, OX2 0JB Botley Road, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Upgrading my turntable. Staff are friendly and very knowledgeable and appear dedicated to ensuring that you select the solution that is best for you. There is no hard sell and they do not try and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Although mine was a relatively small order I made a couple of phone calls to head office and your Oxford store to clarify a few things and was very impressed by the helpful attitude and expertise of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The staff are always friendly and knowledgeable and give good advice based on what you tell them that you are looking for. I also recently had to get a tv looked at using their 6 year guarantee and it... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Vereinigtes Königreich

  • 0333 900 0052

5,0

Hervorragend

TrustScore 5 von 5

1756 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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5,0

Alle Bewertungen

(1 756)

24 595 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Oxford store is amazing

Oxford store is amazing. To be fair always has been.
The knowledge and support ive received is a rare thing and something that will ensure i come back in the future.

👍🏼

26. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Totally satisfied 👍 - thank you

Help and advice given by the gent that I spoke with - thank you. Price of item bought. Free delivery. Refundable insurance premium promise. Delivered the day after I ordered it. Nothing at all to moan about. Thanks to all concerned 👍

24. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Denon M41 + Dali Oberon 1

My first Richer Sound experience was fantastic. Knowing exactly what I wanted, I could skip the store and order by phone. A helpful staff member provided all the information I needed. Three days later, I received a phone call saying the hifi was ready for collection. The collection was smooth and friendly. A knowledgeable staff member answered all my questions about hifi, especially since I’m a beginner and would love to spend a whole day there.

Regarding the Denon M41, it wasn’t bad but honestly, if I could choose again, I’d go for separate hifi panels like an amplifier, CD player and so on.

The speakers, Dali Oberon 1, were excellent. I’m very happy with them and wouldn’t change them.

I highly recommend this store in Oxford.

It was great meeting Damian or Paddy . You were served by Damian written in email but the guy in the store was Paddy.

Thanks a lot, I hope to visit again soon. But for the Marantz PM6007 to fully utilise the Dali Oberon 1, I’ll need to get a separate amplifier.

24. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Simply the Best!

The staff were very curteous and accommodating. The purchase process was very simple and straight forward. It was the first time, I purchased from Richer Sounds (family members have always bought from RS) and I would be happy to purchase from them in all of my future electronic purchases. They have deals (including a guarantee) that can't be beaten. Highly Recommended!

8. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Fantastic Service from the Oxford Branch!

I always go to Kaz and the Oxford branch for TV/Sound as they are truly excellent, very helpful and a genuine decent bunch of people.

They've looked after me, my family members and many friends over the years - well priced and top notch advice.

19. Juni 2026
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Antwort von Richer Sounds - Oxford

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Always use Richer Sounds

Always use Richer Sounds. Helpful advice. Good prices. Pleasant staff to deal with. Highly recommended.

18. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Good knowledge

Good knowledge, recommendations and customer service.
We were offered a listening demo on the spot and all requirements were met

18. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Sorted out special order for B&W home…

Sorted out special order for B&W home cinema speaker stands with delivery even faster than expected.

1. Juni 2026
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Antwort von Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Great staff and product

Great staff and product

12. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Great traditional retail experience.

Called in late on a Tuesday and chatted with Damien who then the next day emailed me 3 alternative systems quotes based on good , better , best.
I decided that the better or best options were best suited to what I wanted and what I wanted to pay so made an appointment for the following week to come in for a demo.
This done I decided and the goods were ordered and I picked them up a couple of days later.
Various emails also answered very promptly.
Delighted with the system.
Damien was very personable , very efficient and good to chat with.
The whole experience was as good as I have experienced on any retail purchase if not better and felt in many ways traditional and old fashioned and all the better for this.
I had done my own research and the suggestions were closely matched.
Damien was happy to pre fit the banana plugs to the speaker cables for me which was also much appreciated.
To be honest for any future purchases or indeed upgrades I will go straight to RS.

12. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Great service from Kaz and his Oxford…

Great service from Kaz and his Oxford team again.
I was waiting for an item to come back in stock, easy to complete over the phone, although I haven't picked it up yet, I'm sure it won't be a problem.

12. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

We were served by Ash who was fabulous

We were served by Ash who was fabulous. Took time to talk to us about what we were looking for. He was so knowledgeable and personable and we ended up buying a turntable that was less expensive than the one we initially planned to buy.

Thank you so much absolutely fabulous service.

11. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Service at store no complaints,very…

Service at store no complaints,very helpful,
Cant say the same for those setting up tv, did not read instructions and had to help them what to do.

10. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Superb service!

Kaz was brilliant with us. He price matched a television and was really helpful in arranging everything. A great service and we’ll definitely be back.

6. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

The go to shop for TV & HiFi

Richer Sounds has been my go to shop for TV and HiFi for some years now. The staff are always helpful and know their product. I wouldn’t go elsewhere.

11. Mai 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Rapid response

Responded rapidly to my email. Item ordered and delivered to the shop next day, notified immediately. Ready to pick up next day when I arrived. Friendly and polite staff.

8. Juni 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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