Richer Sounds - Oxford Bewertungen 

1 756
TrustScore 5 von 5

5,0

1 West Way, Botley Road, OX2 0JB Botley Road, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Upgrading my turntable. Staff are friendly and very knowledgeable and appear dedicated to ensuring that you select the solution that is best for you. There is no hard sell and they do not try and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Although mine was a relatively small order I made a couple of phone calls to head office and your Oxford store to clarify a few things and was very impressed by the helpful attitude and expertise of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Made the initial inquiry over the phone so helpful and pleasant we could fo done the order over the phone but I really want to go and see sales person in Oxford. I went down there and it really warm... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Vereinigtes Königreich

  • 0333 900 0052

5,0

Hervorragend

TrustScore 5 von 5

1756 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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5,0

Alle Bewertungen

(1 756)

24 595 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I was undecided between two premium TV…

I was undecided between two premium TV sets
I spoke to RS Oxford and they helped me decide. Offered next day delivery at a lower price than John Lewis and with six years warranty, again, better than John Lewis
Knowledgeable staff, quick, polite and offered better price.
What is not to like!

11. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Topnotch customer service

Once again, Kaz from the Oxford store went above and beyond help with my query and helped me sourcing one of the last few Oberon Vokals (outgoing model).

I’ll definitely be coming back for all my future hifi needs 😊

13. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Still top of the game 25 years later...

It's great to see a UK retailer still providing great service and commitment to good products (when so many have disappeared or gone faceless online). I bought by first hi-fi wiht my Dad aged 16 from Richer Sounds Birmingham who helped me with a sweet, easy going setup for not a lot of money. Over the years I've upgraded my way up the hi-fi chain, with great service from RS all the way at various locations - headphones, speakers, cables you name it. I dropped in to RS Oxford on route to town yesterday expecting to just browse and ended up demoing a few new speakers. Paddy knew his stuff and couldn't be more helpful. I went from looking at sub £1k speakers to fixing on some £2k Neat Petites which I'll be ordering as soon as I raise the additional funds! RS has always given no BS advice, great service and solid prices. Sure, you could look on Ebay or Aliexpress but I'd rather spend my £'s with a bunch that deserve it, safe that I've heard what I'm spending my money on.

15. April 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 4 von 5 Sternen

Sale staff knew the technical aspects…

Sale staff knew the technical aspects of the tv's and stop us from making an expensive mistake.

6. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks very much for leaving us a review. I’m really pleased to hear the team were able to use their technical knowledge to help you avoid the mistake. Honest, expert advice is exactly what we aim to provide.

We’re always striving to make sure experiences like this feel five‑star from start to finish, so if there’s anything more we could have done to improve things, or anything you need help with in future, please don’t hesitate to get in touch at seniorcomplaintsteam@richersounds.com.

Kind regards,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Great advice and service

Great advice and service. Quick delivery.
Very pleased.

6. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

The absolute best for home tech

Been buying stuff from these guys for decades and there’s a good reason for that. Always ridiculously knowledgeable, answer the most stupid questions with patience and grace, and perhaps most importantly for anyone who’s not already a customer, they NEVER try to oversell!

3. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, using their click & collect service meant I got phone call when it was ready for collection. Felt I got trust buying through Richer Sounds and my boyfriend was very happy with his new record player birthday present!

6. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Happy customer

I was happy with the whole experience of interacting with Richer Sounds. The price of the product I bought was very good and it came with their 6 year guarantee for peace of mind. In making the purchase the service in the store with the manager was both professional and friendly.

6. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

good service used for last 30+ year's

rang the oxford branch and hade a small discussion on re useing my old speakers and i was told they would work with the denon av. item was in stock and pickup in 40 minutes all good

4. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Absolutely fantastic customer service…

Absolutely fantastic customer service today from Paddy. I came in thinking I might need to replace my turntable and he fixed several problems and moreover showed me how to do the same myself. Got it home and armed with that knowledge, have since been loving my old 45s. If only all shops were like this.

11. April 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

great help

Very helpful information and friendly service.

1. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Really lovely friendly and knowledgeable staff

Kazz (I think saved the item I wanted from a telephone call. Both he and the other guy (apologies I can't remember your name) were so friendly and helpful and chatty. I am ancient and they were young and I didn't feel stupid with them they were so empathic!

31. März 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Sound advice

Helpful, friendly and knowledgeable staff, enabling me to make an informed decision on my choice of T, within my budget.

30. März 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Very helpful staff from the first email…

Very helpful staff from the first email through to trying out multiple setups/speakers with friendly advice on the way. I felt zero pressure to purchase just a passion for the kit.

29. März 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Very impressed with the overall service…

Very impressed with the overall service from the staff.
Very helpful in helping me choose a Hi Fi system for my 14 year old son.
We picked it up on his birthday (to his great surprise!) Definitely recommend them

31. März 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Advice

Matt at the Oxford store listened to what we were looking for and suggested what would work and put together a great solution.

23. März 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

More than happy to buy from Richer Sound AGAIN.

From point of ordering to the delivery It was smooth sailing and It was a lot cheaper than any other competition, so more than happy. I am also very impress with the team in Oxford and how helpful they were when I contacted them. I highly recommend these guys.

23. März 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Knowledgeable and helpful.

The members were knowledgeable and helpful and when I had issues with my new appliance they tried to help and point me in the right direction. The AV amp turned up when they said it would and I was given a one hour time frame, so I did not have to stay in all day.

17. März 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Very impressed

Both Kaz and Damien at Oxford were helpful and knowledgeable. Shopping at Richer Sounds was a pleasure.

17. März 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

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