Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Mehr ansehen
Unternehmen hat geantwortet
I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Mehr ansehen
Unternehmen hat geantwortet
We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
87-89 Exeter Street, PL4 0AH, Plymouth, Vereinigtes Königreich
- 0333 900 0047
4,9
Hervorragend
2324 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Price was competitive, communication regarding my order was excellent. Staff were polite, friendly and knowledgeable.
21. Mai 2026
Antwort von Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Really pleased with both product and service.
I had previously bought a refurbished receiver that didn’t work and caused me a lot of problems. The receiver from R/S did exactly what I was promised, delivering 7.1 Dolby and supporting other devices. When I had questions, they were answered punctually and in a manner that I understood. I couldn’t be more pleased.
18. Mai 2026
Antwort von Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Easy company to deal with
Purchased a turntable in the clearance sale. Got a good deal for a nice turntable. Turntable came within two days and was easy to set up and start playing my vinyl. Dealt with Josh who was quick to answer my queries and made the purchasing process very easy
18. Mai 2026
Antwort von Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Doing everything right
Doing everything right. Very happy with attention, service and excellent fitting of tv the same day as purchased. Very happy customer.
18. Mai 2026
Antwort von Richer Sounds - Plymouth
Thanks for your 5 star review, we look forward to seeing you again next time
They obviously knew about the product…
They obviously knew about the product they were selling and were very helpful.
18. Mai 2026
Antwort von Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I have used Richer Sounds for over 40…
I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about.
Thanks to Richer Sounds I successfully upgraded my entertainment systems over the years with the upmost care and consideration a company could give.
I still remember my first visit buying a sound system for my first house, a sat in a room within the shop of our Plymouth branch and felt like royalty trying different systems to suit my needs.
And nothing has changed.
Thank you Richer Sounds for everything,.
I wish you all the best.
Kindest regards Chris CSF
14. Mai 2026
Antwort von Richer Sounds - Plymouth
Thank you for your 5 star review!
Excellent service
Excellent service. Jamie was very informative,polite and very helpful
24. April 2026
Antwort von Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Very good experience
Very good experience, left to browse and then great help when required.
Would definitely purchase again from this store.
8. Mai 2026
Antwort von Richer Sounds - Plymouth
Thank you for your wonderful feedback
Friendly & informative staff.
7. Mai 2026
Antwort von Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Jamie from the Plymouth store was…
Jamie from the Plymouth store was extremely helpful and managed to pair me with a fantastic record player. I greatly appreciate the help.
7. Mai 2026
Antwort von Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Recommend Plymouth branch
Jay and Josh were very supportive and understand my needs. After two demo sessions ended up with Onkyo a50 and Dali opticon 6mk2. They're great! The best money spent in my life.
Highly reccomend richer sounds Plymouth.
1. Mai 2026
Antwort von Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
Antwort von Richer Sounds - Plymouth
Thank you for your 5 star review!
I have given Richer Sounds 5 stars…
I have given Richer Sounds 5 stars because that’s what they deserve.
VIP experience is fantastic, being able to collect my new TV and Soundbar whilst the shop is closed to the general public is a nice touch.
6 year warranty included what’s not to like?
Great customer service .
2. Mai 2026
Antwort von Richer Sounds - Plymouth
Thank you for your wonderful feedback
fabulous staff with good technical…
fabulous staff with good technical knowledge and advice at a great price,with great service.
29. April 2026
Antwort von Richer Sounds - Plymouth
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent customer service from Jamie…
Excellent customer service from Jamie at the Plymouth branch. Excellent knowledge on tv’s and made my experience there great. Purchased a tcl tv and I am over the moon with it. Will definitely be purchasing more items from there and would highly recommended them to family and friends
1. Mai 2026
Antwort von Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
The best customer service ever
The best customer service ever. Jamie answered emails (all 30 of them) in minutes, even on the weekend. Sorted any questions, and arranged for free collection (and redelivery) when a problem arose. They even gave me another 10% off, as a sale began while I was waiting for the repair. Brilliant!
25. April 2026
Antwort von Richer Sounds - Plymouth
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
A satisfied customer
Arranged a time for a demonstration of a high fi. The listening room was set up with the items which I wanted to hear. Staff were helpful and knowledgeable and were able to supply what I required from stock. A very pleasant experience
1. Mai 2026
Antwort von Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Antwort von Richer Sounds - Plymouth
Thank you for your wonderful feedback
very helpful and friendly staff
30. April 2026
Antwort von Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Easy on line ordering and collection
Easy on line ordering and collection
Staff contacted me to advise TV had arrived, very helpful instore and helped carry it to car
29. April 2026
Antwort von Richer Sounds - Plymouth
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.