Richer Sounds - Preston Bewertungen 

2 849
TrustScore 5 von 5

4,9

10 Church Street, PR1 3BQ Preston, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Went into Preston branch looking for a specific TV. Matt was very helpful but not pushy, he had all the info we asked about and demonstrated the TV for us, so much so that we bought it ! Everything re... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Pleasant. Staff , very helpful , easy to deal with , sorted everything i needed out quickly , i received the goods a lot quicker than i expected , delivery was trouble free , couldn't have gone any b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The chaos in Preston where outstanding helping me select a system for home and we went for a Sonos soundbar Arc, sub and two surround speakers. Very impressed with the advice and the products. Thanks... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 10 Church Street, PR1 3BQ, Preston, Vereinigtes Königreich

  • 0333 900 0080

4,9

Hervorragend

TrustScore 5 von 5

2849 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,9

Alle Bewertungen

(2 849)

23 803 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Having trouble with my hi fi system…

Having trouble with my hi fi system that I couldn’t resolve Howie branch manager at Preston came over and sorted out also making improve ments to it this is the reason I only shop at Richer sounds for anything hi fi always so on the ball and helpful

19. März 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Great service by knowledgeable staff.

Immensely helpful suggestions for a replacement for my cd player, even giving a contact who might be able to repair the old machine.This was not possible so I purchased a Cyrus 40 which I am running in. Thanks to the staff for getting my music back!! And at a good price.

11. März 2026
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Antwort von Richer Sounds - Preston

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Superb customer service

Friendly knowledgeable staff, with no pressure selling. Happy to demonstrate various systems. Relaxed experience. Even changed my order for me when I changed my mind on speaker colour the next day

11. März 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

There was an issue with the product…

There was an issue with the product purchased and they went out of their way to put things right.
It was much appreciated.
Also provided me with details of an excellent installer

10. März 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Great Experience

Good communication, delivered the Tv's to branch the next day for pick up. Guys in the Preston store helped carry out the TV's and were good natured and pleasant. Just an overall good experience. Would recommend 5 star

9. März 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Every visit to Richer Sounds is a…

Every visit to Richer Sounds is a pleasure!
The staff are incredibly knowledgable and helpful and genuinely want the best for the customer even if that means recommending a lower price option. I have alway used Richer Sounds for my hi-fi ant TV purchases since the early 1990's and will continue to do so! Keep up the excellent work Julian and team!!!!!

8. März 2026
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Antwort von Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Very approachable and highly…

Very approachable and highly knowledgeable. I would have no hesitation in buying from Richer Sounds again. After sales service second to none.

6. März 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Great service and advice

Great service and advice again thank u

5. März 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Great experience

Discount available on tele. 6 warranty. What’s not to like! Will definitely order again.

3. März 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Friendly professional and not trying to…

Friendly professional and not trying to push me for a sale would always recommend you

3. März 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

A fantastic experience from start to finish

A fantastic experience from start to finish, what a great company to shop with, the staff are a real pleasure to deal with, very knowledgable and seemed genuinely interested in what I was looking for.

1. März 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Good price excellent support

The product is great, and the price was right. I had a small issue with delivery, but this was resolved superbly by Richer Sounds support, who couldn't have been more helpful. The reason you should shop with Richer Sounds rather than other online mega-retailers. Thank you, see you again.

23. Februar 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thank you for your review, although huge apologies about the delivery issues of course. The delivery was arranged for the Saturday following, the colleague selecting a premium service completely free of charge, however due an admin error right at the end of the process, despatch was only successful on the Monday.

I've spoken to the colleague who completely held his hands up to the honest mistake and wanted me to apologise to you publicly here. Hopefully you can see that such human errors, albeit inevitable, are rare, and I'm sorry we let you down.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Service
Richer Sounds

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, friendly and knowledgeable staff and great value product.

27. Februar 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Soundbar purchase

Very well treated by your staff.
Talked me through everything before I purchased a soundbar.
Listened to my reasons for needing one.
Very happy with the overall experience.
Big thanks.

27. Februar 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Richer Sounds are my “Go To” retailer…

Richer Sounds are my “Go To” retailer for quality hi-fi components. In truth, I often check products and prices with other retailers but, I’ve found Richer Sounds are rarely beaten. The VIP club membership is a real bonus, often providing great discounts on super quality products which I always research first with What Hi-Fi etc to get the best reviews before buying. Staff are always friendly and responsive to questions and the pick up or delivery service are always excellent. I just wish Richer Sounds would expand into Spain as choice is limited there and like for like products are always much more expensive. Several times I’ve bought equipment from Richer Sounds in the UK and taken it to Spain. So come on guys…a massive expat community is waiting !! Keep up the excellent pricing, product choice and service.

26. Februar 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Richer sounds. Why go anywhere else???????

The staff know what they are talking about and what I needed. I have always been very happy to shop here and I hope i will continue to do so for many years to come

26. Februar 2026
Richer Sounds - Preston-Logo

Antwort von Richer Sounds - Preston

Thank you for your wonderful feedback

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