Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product. We described our requirements and the TV is just what we need... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product. We described our requirements and the TV is just what we need... Mehr ansehen
Unternehmen hat geantwortet
Great Experience, First Time Customer And Service Was Fantastic Fast And Easy. plus It’s Brilliant With 6 Years Guarantee.. Worth A Visit And Great Staff. Thank you
Unternehmen hat geantwortet
Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... Mehr ansehen
Unternehmen hat geantwortet
We knew which Hifi system we wanted to buy but had a few questions regarding attaching our own speakers. The staff member was very helpful and even showed us on his computer which connector we needed... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Richer Sounds - Prestwich
I was served by someone who knew exactly what I was looking for (possibly more than I did) and the product we came up with has been ideal.

Antwort von Richer Sounds - Prestwich
I was dealt with over the phone in a thoroughly professional and courteous manner. I was informed that my TV was too old to repair and that my best option would be to buy a new one. I was not pushed into buying a dearer model than the amount I had budgeted for, which made me feel happy to want to recommend Richer Sounds as a very good outlet for TV's etc.

Antwort von Richer Sounds - Prestwich
As always, excellent help getting answers to questions not answered from the manufacturer's website or even product manuals. Thank you Tom.

Antwort von Richer Sounds - Prestwich
Tom was respectful towards my wishes whilst retaining a professional and knowledgeable opinion and advice.

Antwort von Richer Sounds - Prestwich
Reserved the Yamaha receiver over the phone called in to collect easy transaction and with the VIP membership had the 6 years warranty added
Great service by the guys in Manchester

Antwort von Richer Sounds - Prestwich
Ellis was very helpful when I went in to purchase my Sonos Soundbar.
I was still on their system from when I purchased a Denon HiFi and Dali speakers about 10 years ago!
Great service even got a £10 discount on the soundbar. It is a great speaker for my new Sky Glass TV. Cheers guys.

Antwort von Richer Sounds - Prestwich
I always enjoy shopping for hi-fi and AV products at Richer Sounds. They have a great selection of top quality products, at competitive prices, and regularly offer tempting discounts. I also love the fact that I have the option of popping into my local, friendly store, which, in this age of predominantly online purchasing, is a great plus point.

Antwort von Richer Sounds - Prestwich
I’d like to leave a really positive review for Richer Sounds 🙌
On the day our TV suddenly broke, it was quite a stressful situation—especially since we had already chosen the exact model we wanted, the Samsung QN90F. Unfortunately, it turned out to be out of stock almost everywhere, including Currys.
Thankfully, we found it at Richer Sounds—and it was absolutely the right choice! 🔥
The TV was available straight away, and the customer service was outstanding. The staff were incredibly helpful, knowledgeable, and genuinely cared about helping us. They explained everything clearly, gave great advice, and made the whole process smooth and stress-free.
It’s rare to come across such professional yet friendly and approachable service. You can really tell they value their customers, not just the sale.
I highly recommend this store to anyone—great product availability, excellent service, and a fantastic overall experience ⭐⭐⭐⭐⭐
We will definitely be coming back for future purchases!

Antwort von Richer Sounds - Prestwich
We always choose Richer Sounds as we always get excellent service and advice and this latest visit was no different.
We had an old piece of kit ( a recording freesat blu-ray player) which had failed and required a replacement. Alan checked out various options for us but none fitted the bill. He researched possible solutions and discussed them with us but again for one reason or another they weren’t suitable. There was no replacement for our unit currently on the market but he persisted and found a suitable option that was due to be launched in May.
Thanks once again for your excellent service.

Antwort von Richer Sounds - Prestwich
Incorrect colour hifi rack ordered. Quivk call and the store phoned the warehouse and got changed for correct colour and next day delivery

Antwort von Richer Sounds - Prestwich
I found your opening times not customer friendly eg midday opening . Also a HD lead for £32 ! It may be good but the same thing was available in other shops for £10 over 200% cheaper .

Antwort von Richer Sounds - Prestwich
Excellent Customer Service. Very knowledgeable, honest, straightforward and took time to answer questions re selection of the right TV.
NO PRESSURE SALES TACTICS ... simply provided the necessary information in response to questions. Excellent. Well done.

Antwort von Richer Sounds - Prestwich
Very helpful and informative interaction with someone who most certainly is a credit to your company

Antwort von Richer Sounds - Prestwich

Antwort von Richer Sounds - Prestwich
Got a phone call from the manager apologising because i hadnt got the discount off after spending over £300 pound, he explained there was a new lad learning the ropes & thats why i didnt get it, Andy made it right by giving me the discount which i aporeciated, i have never had a problem with the shop before & wouldnt hesitate to go back again. Ps Richer Sounds is a top shop & Andy is a great manager. Thanks Peter

Antwort von Richer Sounds - Prestwich
Told me what i needed to replace my project audio system that have given up the ghost over 10 years old ... got a great deal and great service very happy with my purchase and a lot cheaper than the same unit from other suppliers

Antwort von Richer Sounds - Prestwich
I have always bought my TVs from Richer Sounds. Their people are knowledgeable and helpful. When my 5 year old Samsung developed a fault, their 6 year warranty came into play and I was offered a credit towards a new TV in lieu of a repair. I was able to get a suitable replacement for not very much money - and another 6 year warranty. Person Inspoke with was helpful in answering all my questions and making the transaction easy. Honestly, just buy from these people. The price will be right and the service (and warranty) will be there when you need it.

Antwort von Richer Sounds - Prestwich
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