Richer Sounds - Southampton Bewertungen 

2 655
TrustScore 5 von 5

4,9

77 London Road, SO15 2AA Southampton, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 77 London Road, SO15 2AA, Southampton, Vereinigtes Königreich

  • 0333 900 0036

4,9

Hervorragend

TrustScore 5 von 5

2655 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(2 655)

24 722 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Fabulous service

Fabulous service - bought a new tv from the Southampton shop and they were brilliant couldn’t fault them at the shop and the tv installation was done by their recommended technician and he was aslo faultless !
A pleasure to do business with

7. Mai 2026
Richer Sounds - Southampton-Logo

Antwort von Richer Sounds - Southampton

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Richer Sounds is awesome!!

Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer and we listening to Nine Inch Nails. The sound was so amazing, it's beyond comprehension! Plus, it is such a cosy place, they should totally sell some coffee which would be delightful while browsing!

11. August 2026
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Antwort von Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Been buying TV`s and sound equipment…

Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the products.
James was fantastic at sorting out a small issue we had connecting the new TV to a Sonos soundbar via an "optic lead".

4. August 2026
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Antwort von Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Great products, friendly staff, competitive prices; what’s not to like about Richer Sounds?

I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of the item - looks like new, they said. So I went into the store the next day and sure enough, it looked brand new, so I bought it. Works great in my bedroom with a pair of Missions. Staff as always helpful and friendly, an absolute pleasure spending money at Richer Sounds Southampton.

13. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Make Richer Sounds your first choice.

It is always an excellent experience dealing with this company. I have dealt with them over many years. The engagement with the staff has always been such that I have never found better. Southampton branch is no exception.

6. August 2026
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Antwort von Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Prompt and very helpful service from…

Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in Southampton very helpful, especially with the recent replacement of my Panasonic problem TV with a smart LG tv - best purchase ever made! Thank you.

2. August 2026
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Antwort von Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Thoughts of an old f**t!

Great Service!! Ordered online, arrived the next day. The guy I spoke with was knowledgeable and very helpful making the small purchase pleasurable. Always loved Richer Sounds, superb product range, helpful staff, like proper old fashion shopping.

4. August 2026
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Antwort von Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Service borne of experience

I called in as I happened to be near the Southampton store, after considering a sub woofer for some while. Ben was terrifically helpful, not pushy, but after checking my needs and current set-up, recommended the Wiim product. That helped my decision and I purchased following day. The difference in soundscape is outstanding, great value too. Cheers Ben, excellent advice.

1. August 2026
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Antwort von Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Great support.

I asked for support with what I was looking to buy. I was shown some options. My existing speakers were tested so I was able to re-utilise these. Paul was really helpful.

30. Juli 2026
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Antwort von Richer Sounds - Southampton

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Usual knowledgeable experience

Usual knowledgeable experience, yet again I relied on the staff without trying the product and they were spot on with their advice on sound quality

29. Juli 2026
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Antwort von Richer Sounds - Southampton

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Easy to deal with.

I live a long way from my nearest store at Southampton so I rang to check whether my choice of amplifier was in stock for audition or collection. Good decision as it wasn't, however Marco did a price beat deal for an online purchase so saved me a long trip.

24. Juli 2026
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Antwort von Richer Sounds - Southampton

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Top quality service.

Knowledgeable and patient customer service. Paul at the Southampton branch arranged for delivery of my excellent new Wharfedale 5.2 speakers with appropriate cables and banana plugs the following day to the Isle of Wight. Very impressed.

23. Juli 2026
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Antwort von Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 4 von 5 Sternen

Southampton shop (where I purchased)…

Southampton shop (where I purchased) were helpful, cheerful and prepared to listen as well as give advice.
Boscombe shop (where I picked up the purchase) were indifferent and unenthusiastic.

21. Juli 2026
Richer Sounds - Southampton-Logo

Antwort von Richer Sounds - Southampton

Thank you for taking the time to leave us your feedback, we're sorry of course that the initial service you received was below par and will of course follow this up with the branch concerned. Do get in touch if you would like to discuss any parts of your experience further..

seniorcomplaintsteam@richersounds.com

The Customer Experience Team

Bewertet mit 5 von 5 Sternen

What a great team and great range

What a great team and great range. Over three visits Tom and Ben excelled in customer service, whilst I tried various headphones, from the comprehensive options. Whilst never trying to influence the decision, they gave some great pointers. One brand was missing from the trial, which I obtained elsewhere and decided was the best option , only to realise 24 hours later the error of my judgement and to return to the store to purchase the clear winner, which was far from the most expensive option. Thanks for all the help.

27. Juli 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Southampton-Logo

Antwort von Richer Sounds - Southampton

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Helpful person on the phone

A helpful person on the phone gave me clear information and guided me to make a sensible choice - when the details and specifications are so complicated for the uninitiated. The tv was safely delivered and is very fine.

20. Juli 2026
Richer Sounds - Southampton-Logo

Antwort von Richer Sounds - Southampton

Thank you for your 5 star review!

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