I contacted Richer Sounds in Southgate after being recommended to them by a neighbour . I have previously purchased from their Swiss cottage branch so was expecting a certain level of service and m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... Mehr ansehen
Unternehmen hat geantwortet
Bought a new TV. Received excellent customer service and was not pressured to go with any particular product. Had a demo of my choice in the shop and prompt next day delivery was arranged. Wouldn't he... Mehr ansehen
Unternehmen hat geantwortet
I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
157-159 High Street, N14 6BP, London, Vereinigtes Königreich
- 0333 900 0085
Bittet Kunden um Bewertungen
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Professional staff
Professional staff
Helpful people
very knowlagable
shopped many times
would not go anywhere ele

Antwort von Richer Sounds - Southgate
Excellent, efficient, knowledgeable and friendly staff.
Excellent, efficient, knowledgeable and friendly staff.
V good (Black Friday) price on the product (Wharfedale 12.1 speakers).
And Hudson, who took my initial phone enquiry, was on hand to haul the item from the back, discuss the finer points of the model, make the sale, and help me strap the heavy carton to my trolley -- 5 stars there, too!
Shop with confidence.
Rare oversight
I bought the MEE AF-T1 as an open box item from Reading and the same unit open box from Southgate on the same day. For both orders I requested an optical cable paying £12.95 each, but when they arrived the units each had an optical cable provided with the unit, so there was no need to have the cables I purchased. I am disappointed that I wasn’t told the cables came with the open box units and due to distance and cost I will not be able to return them, so £25.90 spent needlessly.
I have to say that generally Richer Sounds have always provided great service over the years, and I put this oversight down to experience.
5 star service
Purchased Tv over the phone. Quick and easy purchase.
Was a bit unsure when it came to fitting but the guys at Southgate was more than helpful and we got to the bottom of the issue in the end

Antwort von Richer Sounds - Southgate
It's the staff that make it
Friendly, helpful and knowledgeable staff. I wasn't sure exactly what was the best set of products for me but they spent time taking me through options and I was happy with the final proposal, for a good price

Antwort von Richer Sounds - Southgate
Great service
Great service, from customer sales, after sales and product advice. I have bought from RS for years and I know from personal experience Curry's PC world cant come anywhere close when looking for such products

Antwort von Richer Sounds - Southgate
I always go there for audio and tv etc
The Salesman Ali
The Salesman Ali, was courteous, polite and extremely helpful.
He ensured that the product was delivered securely and so that the contents weren't revealed, so that the Christmas present remains a surprise.
I can't comment about the device as it won't be installed for a month. Many thanks for the excellent service.

Antwort von Richer Sounds - Southgate
Complete trust in the transaction
Complete trust in the transaction - which, in today's risky climate, means a lot to me.
No one wants to pay more than a fair price, but in this era of fake sales, it's difficult to know what that price is. I trust Richer Sounds to give me the best deal.

Antwort von Richer Sounds - Southgate
Brilliant service
Brilliant service, great price and product, fast and flexible delivery, couldn’t ask for more. Highly recommended!
TV and Installation
Dan was super efficient. I bought a TV within 20 minutes and it was delivered and installed that afternoon

Antwort von Richer Sounds - Southgate
Richer Sounds helpful and professional
Hudson who served us first was really helpful as we had a specific reason for size of TV. We settled on one and ordered it. An hour or so later our daughter told us we had ordered the same size she had and needed it to be a couple of inches bigger. We went straight back in, Hudson was with another customer so we spoke to, I think his name is Mac, and he immediately cancelled this order and ordered the same TV the next size up. He did say it was only easy as it was a Saturday and the order had not gone through. They were both very friendly and professional and the TV turned up very quickly on the following Monday 17th November.

Antwort von Richer Sounds - Southgate
The mark of a company is when something goes wrong
Many say the mark of a company is when something goes wrong. The first item that was sent was faulty and although I then had to make a trip to the store, Mak was super helpful and was fully focused on making things right for me. The replacement works as expected and I'm now able to fully enjoy my vinyl collection again.
Another satisfying trip to Richer Sounds, Southgate
Went to Southgate branch to initially discuss a potential hifi set up purchase. Received very useful advice from the Manager about the range of Project turntables I was considering for the system.
Agreed on a system and was very helpfully offered to be provided with the speaker cables pre-fitted with plugs.
All in all a very satisfying shopping experience.

Antwort von Richer Sounds - Southgate
Great service
Ordered an LG tv. 1st time customer.
*Best price around.
*On top of that a 6 year product guarantee at no extra cost. Not available elsewhere that I could find.
*Delivered free of charge next day.
*Efficient on phone ordering.
No hesitation in recommending Richer Sounds. What's not to like.
Great service as always
Excellent product knowledge
Excellent product knowledge. Great advice and superb service. We ordered an expensive set of ear phones for our son's birthday and they were in the shop the next day. We would recommend everyone to go to the Southgate Branch. Thank you.

Antwort von Richer Sounds - Southgate
Delay due to delivery company
No complaints about the staff at Richer Sounds who are always pleasant and helpful. The only irritation was that the click-and-collect order, which should have been available at the store the day after I ordered it on line, was delayed by a day because the DPD driver attempted to deliver it to the store before it had opened.
Hudson was very helpful and…
Hudson was very helpful and knowledgeable in helping me to chose the right tv for me.
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