Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... Mehr ansehen
Unternehmen hat geantwortet
Bought a new TV. Received excellent customer service and was not pressured to go with any particular product. Had a demo of my choice in the shop and prompt next day delivery was arranged. Wouldn't he... Mehr ansehen
Unternehmen hat geantwortet
I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... Mehr ansehen
Unternehmen hat geantwortet
I’ve been a HiFi enthusiast since the seventies and own a pretty top end system. When my CD player began to fail the tech service dept at Naim pointed me towards a CD transporter which they told m... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
157-159 High Street, N14 6BP, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
3rd and 4th TV we bought from Richer Sound. Excellent customer service.

Antwort von Richer Sounds - Southgate
Mak was helpful in responding to my query about an existing order.
He was able to order a different tv unit to my address.
I am very happy with the service provided.

Antwort von Richer Sounds - Southgate

Antwort von Richer Sounds - Southgate
Clicked and Collected in a couple of days.
Increasingly Richer does not seem to hold anything I am wanting in stock. It would be nice to see something you fancy on the website, trot down to the shop and take it away instantly.
I do understand why this happens but I like instant gratification, not waiting a few days till getting it.
There wasn't a demo model in stock so I had to buy blind. Now I have the unit (Denon AVR S770) I do like it, it sounds good and the price was very affordable. Service in the store was friendly and helpful.
i have been a richer sounds customer for many years and i have bought at least4 tvs. my last LG lasted almost 20 years so when i needed a new tv i went straight to richer sounds for a reasonable price and 6 year guarantee ,peace of mind

Antwort von Richer Sounds - Southgate
Rang the Southgate shop prior to their opening time and the phone was answered. I ask the woman who answered the phone a few questions about the TV and then explained that I was buying as a moving in present for my son and needed it delivered on a certain time on a certain day. All done - no fuss.
The most interesting thing was that my son said out of all the companies he dealt with in relation to any deliveries on his move that Richer Sounds were the best to deal with and even had a call after delivery to check all went well.
I have been buying from Richer Sounds for over 30 years (i think) my first purchase was from their London Bridge Store.
Service service service - #welldone

Antwort von Richer Sounds - Southgate
Had great banter with the guys. And got a free mug/ album 😃.. plus bought a new set of beyerdynamic ear buds

Antwort von Richer Sounds - Southgate
Problem with the home delivery despite me being at home. My package was redirected to the nearest Richer Sound store and I picked up my streamer the following day.

Antwort von Richer Sounds - Southgate
Me and my wife went in-store in Southgate North London for a new TV. We did not have to wait long to be served. The person that served us was knowledgeable and patient. He explained options. Pros and cons. We knew what we wanted anyway and he matched our requirements.
The delivery process was flawless. We were kept informed as to the delivery time and the TV was delivered in good time. The package was in good condition and so was the contents.
We are still getting used to the many features on the TV. We are satisfied with it, so far.

Antwort von Richer Sounds - Southgate
Ali the manager was helpful and provided excellent customer service. We had our television next day and the old one was picked up to Southgate branch

Antwort von Richer Sounds - Southgate
You as a company are excellent, great people but your delivery firm lets you down badly. The delivery firm came to our house and the driver gotr out of the cab but got in again and drove off! We then had an email saying he was "unable" to deliver the parcel nd we would have to collect it from one of their centres which was a way away and hard to park! Very poor service that you should know about!

Antwort von Richer Sounds - Southgate
Hudson and Ali superb customer service, they set up my turntable and provided good advice

Antwort von Richer Sounds - Southgate
Everything was good.From shop experience ie knowledge of you colleague to delivery.Thanks

Antwort von Richer Sounds - Southgate
Excellent service from experts. Dropped in to the Southgate branch, to get advice on the best turntable in our price range. The guy who helped us was superb, his advice meant we now own a beautiful record player, he ordered, match the Amazon price and arranged delivery within a few days.

Antwort von Richer Sounds - Southgate

Antwort von Richer Sounds - Southgate
Great buying experience with a well knowledge staff.

Antwort von Richer Sounds - Southgate
I had the full attention of Ali. Nothing was too much trouble. No pressure to buy.

Antwort von Richer Sounds - Southgate
TV received did not work out of box.
This was a Friday afternoon.
A replacement was received on Monday with no questions and only support.
Truly excellent service and will ensure I continue to order through Richer Sounds for years to come.

Antwort von Richer Sounds - Southgate
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.