The Rigid Kitchen Company Bewertungen 

184
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Rigid kitchens has a great choice of kitchen designs. All staff in the showroom were incredibly helpful in helping us design our dream kitchen for the right price. And the lovely fitters Andy and Dean... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a new kitchen fitted in June and highly recommended Rigid. From the first step into their showroom and John explaining the design and choices. Andy and Dean were experts and kept us informe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Got in touch with them 11years after installation because a few hinges needed replacing. Didn't really think they could help, but they looked into our installation history and found the supplier. Th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We are absolutely thrilled with our new kitchen and the exceptional service we received from Rigid Kitchens. John gave us lots of ideas, help and patience with planning our kitchen and Spence and La... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Informationen, die aus verschiedenen externen Quellen stammen

Transform your home with a stunning fitted kitchen from our team of experts. Call us now, in Shenstone, Staffordshire, for further information.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

184 Bewertungen

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4,9

Alle Bewertungen

(184)

49 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Not an easy task but rigid have worked…

Not an easy task but rigid have worked with us to help design a solution to our problems in the room and the small space we needed bespoke cupboards for. We are really happy with the result and the fitting was stress free, tidy and done super quickly! Thanks so much!

13. Juli 2023
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Antwort von The Rigid Kitchen Company

Morning, thank you for your very kind review. So pleased we could help you. Anything else you need, please let us know. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

Rigid Kitchens, excellence all round.

Friendly, helpful and knowledgeable service from start to finish. No pushy sales people just honest, straightforward information and choice. Beautifully made furniture, skill fully fitted, nothing was too much trouble. We are so glad that we found Rigid Kitchens. Delighted with everything. Massive choice of quality furniture and appliances all at very fair prices. We now have a beautiful new stylish kitchen, thank you to everyone at Rigid Kitchens!

19. Juni 2023
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Antwort von The Rigid Kitchen Company

Hi Mr Williams, thank you for much for your kind review. We are so pleased you are happy with your new kitchen. Anything that you need going forward, please let us know. Anna

Bewertet mit 5 von 5 Sternen

Awesome in every way.

Fantastic experience. Highly recommend this company. My kitchen went through numerous iterations without complaint. Sound design suggestions were given by Dave and nothing was too much trouble.The kitchen is of very good quality and was fitted by Spencer who was a perfectionist and is a true craftsman. He also organised the other trades to ensure I had quotes in advance and that everyone did their bit at the appropriate time so there was no delay. I have never met such tidy workmen. This experience was stress free from start to finish. I am so glad I chose Rigid Kitchens.

3. April 2023
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Antwort von The Rigid Kitchen Company

Hi Louise, thank you so much for taking time to leave us a kind review online. It really means a lot to us as a team and a business. I will make sure Spencer and Dave read your review. Anything that you need going forward, please give us a call. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

New kitchen diner in new extension

Had Rigid recommended to us and wasn’t disappointed. Right from the start of the planning process, John’s knowledge and perspective on how to get the most out of the space of our new extension was invaluable. The resulting kitchen is simply fabulous and the quality of the materials is excellent. Great customer service and attention to detail.

22. Mai 2023
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Antwort von The Rigid Kitchen Company

Morning Chris, thank you for your kind review. As a small family business, online reviews really do make a difference. Anything that you need going forward, please let us know. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

Absolutely beautiful kitchen

Absolutely beautiful kitchen! We couldn’t be happier. We have so many compliments when people come to visit, the space has been transformed.
Couldn’t ask for a better fitter with Chris who had such an eye for detail, top guy too. Thank you

2. Mai 2023
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Antwort von The Rigid Kitchen Company

Afternoon Hannah, thank you so much for leaving us a very kind review. Anything that you need going forward, please get it touch. Best wishes, Anna

Bewertet mit 3 von 5 Sternen

We had our kitchen fitted less than 5…

We had our kitchen fitted less than 5 years ago. There is meant to be a “5 year guarantee”

At the time we felt the job was a bit rushed in the planning stage and the plan was originally done without any kitchen drawers which had to be changed last min and more money costing us and ended up with an extra oven we did not need.

Now less than 5 years later the corner cupboard doors hinges have broken and the company now want me to pay £96 to fix it !?

Needless to say I would not recommend this company for a very expensive kitchen over 15 k I paid for this

28. April 2023
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Antwort von The Rigid Kitchen Company

Thank you for taking the time to leave a review of our product. We are sorry to hear that you are experiencing issues. Sadly, your warranty does not cover the problem that has occurred, which has already been discussed.

As a small family business, it is very important to us that our customers are happy. If you wish to discuss this further, please get in touch. Best wishes.



Bewertet mit 5 von 5 Sternen

New kitchen. Very organised and professional company…

Very organised and professional company our kitchen was fitted by Kevin who completed the whole job in 2 weeks including organising plasterer with minimal disruption extremely pleased with our new kitchen can highly recommend this company
David and Karen Ashcroft

20. Februar 2023
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Antwort von The Rigid Kitchen Company

Morning Mr & Mrs Ashcroft, thank you so much for taking the time to leave us a review. If you need anything going forward, please let us know. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

Excellent service

Great experience from initial visit of showroom to completion of kitchen. We had some minor building work done first and all other services that followed were all completed swiftly and smoothly. No waiting days for different trades people to come. Fitters were efficient and tidy too. Altogether a seamless process. Would highly recommend.

20. März 2023
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Antwort von The Rigid Kitchen Company

Morning Mrs Williams, thank you for your kind review. We are so pleased that you are happy with your new kitchen. Anything that you need going forward, please let us know. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

I can highly recommend The Rigid…

I can highly recommend The Rigid Kitchen Company. They were extremely professional. They have a genuine interest in the customers ideas/thoughts/needs and wants....
Staff are friendly and knowledgeable. Emails and phones are answered..... in short ..they were a joy to deal with. x

24. Februar 2023
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Antwort von The Rigid Kitchen Company

Morning Andrea, thank you so much for your kind review. We love getting to know our customers and creating their ideal kitchen design. Enjoy your new room. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

Great new kitchen experience

Hi , had several quotes for kitchen including Rigid kitchen. Some companies won't send you a copy of the quotation you have to go to the company to go through it not with Rigid Kitchen. Visited showroom no high pressure sales pitch, every member of staff we encountered totally professional & completely helpful from sales staff to guys who delivered kitchen to fitters who were brilliant. Single most important thing, when they said electrician was coming he did, when they were doing plastering they did, organisation 5*.We were fortunate that our friends had used Rigid Kitchen 4 years ago & they also were impressed.

17. Jänner 2023
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Antwort von The Rigid Kitchen Company

Afternoon Mr Woolley, thank you for taking time to leave us a 5* review. We are so pleased that you are happy with your new kitchen and the service we gave you. Anything that you need going forward, please get in touch anytime. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

Great service!

Bought our kitchen back in 2018, had amazing service then and still had it now when one of the taps was leaking. Rigid Kitchens were so helpful and ordered replacement parts in less than 24 hours. Would definitely recommend for a great service and quality products!

21. Februar 2023
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Antwort von The Rigid Kitchen Company

Hi Hannah, thank you so much for taking time to leave us a review. Anything else you need, please give us a call. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

Excellent

From visiting the showroom to completion we received excellent service.
John was vey helpful with planning and advice. The fitter Chris was excellent - a perfectionist and extremely reliable. Could not fault anything. Would highly recommend.

20. Februar 2023
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Antwort von The Rigid Kitchen Company

Morning Elaine, thank you so much for your kind review. We are so pleased that you are happy with your experience with us and your new kitchen. Anything that you need going forward, please let us know. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

Very pleased with our new kitchen

Very pleased with our new kitchen. Everyone we met at Rigid was friendly, helpful and knowledgeable. Dave who helped us plan the kitchen was willing to listen to what we wanted. He make suggestions and made sure we knew exactly what we were ordering, even adding things I requested that they had not done before. Spencer our fitter was very good and did an amazing job. 2 end panels arrived the wrong colour but this was sorted without any dramas and Lee and Danny who made the changes was brilliant.

I would not hesitate in recommending Rigid Kitchens.

27. Oktober 2022
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Antwort von The Rigid Kitchen Company

Afternoon Mr & Mrs Ellis, thank you for taking time and leaving us a lovely review. As a small family business, reviews really do help us. We are so pleased that your experience with us was enjoyable. We will make sure everyone involved reads your kind words. Anything else that you need going forward, please let us know. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

A big thumbs up to Rigid Kitchen!

Although our kitchen was fitted in July and given that we were having a new kitchen for the first time in over 30 years, we didn't want to make a knee jerk reaction regarding a review but wanted to experience working in it for a few months to make sure it met our expectations and I am more than happy to say it did!
As soon as we met John in the showroom we knew we had made the right decision. He was very helpful without being pushy and even more helpful when he came to visit us in our home. The fitters, Dean and Andy were brilliant! Their attention to detail is amazing and they certainly go far and beyond the call of duty. The other tradesmen were all excellent too, arrived on time, were polite and friendly and all cleaned up after they had finished. This was quite a daunting experience for us but the whole thing went like a dream, so it's a big thumbs up to Rigid Kitchens!! We would definitely recommend this company.

19. Juni 2022
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Antwort von The Rigid Kitchen Company

Afternoon Brenda, thank you for leaving us such a glowing review. We will make sure that John, Andy, Dean and everyone involved will read your kind words. It is always lovely to hear that our customers are happy. Whatever you need going forward, please let us know. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

Fantastic process and kitchen

Helpful and patient process of designing, planning and completing our kitchen to a very high standard. Kevin and his team of fitters were brilliant. Thank you

1. November 2022
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Antwort von The Rigid Kitchen Company

Afternoon Mrs Wing, thank you so much for leaving us such a wonderful review. If you need anything going forward, please let us know. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

Excellent customer service

We are so pleased with our kitchen and the service from Rigid Kitchens. John was invaluable in helping us pick a kitchen – we were a bit overwhelmed by all the choices. Dean and Andy, our fitters were fabulous. They came when they said they were going to and kept us up to date with what was happening. Both Dean and Andy work to a high standard. We were so impressed with their work and the way they tidied up each day. They also pointed us in the direction of an electrician and a gas fitter who were great too. All in all, a great experience and I would certainly use Rigid Kitchens again.

28. August 2022
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Antwort von The Rigid Kitchen Company

Afternoon Caroline, thank you for your kind words and i apologise for the delay in replying. We are so pleased that you are happy with your new kitchen and the service that you received both by us and our fitters. If you need anything going forward, please do let us know. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

We had problems with the surfaces of…

We had problems with the surfaces of kitchen cupboard doors and drawer fronts bubbling; we had very helpful and friendly response from the office at our initial enquiry and visit to check problem; followed by promise to replace gratis. This week an efficient replacement of all the fronts by very friendly staff; such good service. Barry Harper

14. Dezember 2022
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Antwort von The Rigid Kitchen Company

Thank you for your very kind review Barry. I am so pleased that we have been able to resolve the problem quickly for you. Anything that you need going forward, please do let us know. Best wishes, Anna

Bewertet mit 5 von 5 Sternen

Dream Kitchen Realised!

From when we first went into the showroom to final photographs, Rigid Kitchens have been brilliant. Beautiful quality, great service and they make you feel very valued as a customer.

9. Oktober 2022
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Antwort von The Rigid Kitchen Company

Afternoon Mrs Hall, thank you so much for your very kind review. Your kitchen is beautiful, and we are so happy that you love it. Anything at all that you need going forward, please just give us a call. Many thanks, Anna

Bewertet mit 5 von 5 Sternen

First class after-sales service

First class after-sales service! We noticed a joint on one of our quartz worktops was visible and not as good as all the other joints that were barely noticeable. I mentioned this to Dawn and she arranged for it to be dug out, refilled and is now perfect. Can’t recommend this company highly enough! Linda Whitehead

2. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von The Rigid Kitchen Company

Afternoon Linda, thank you so much for your kind words. Anything that we can help with going forward, please let us know. Best wishes

Bewertet mit 5 von 5 Sternen

We wanted a quality kitchen from a…quality and local firm

We wanted a quality kitchen from a local business and Rigid Kitchens were the obvious choice. We felt confident from our first visit to the showroom meeting Anna and John followed shortly by John’s site visit where his knowledge was clear to see and his advice was invaluable.
Prior to installation we met Spencer who fitted everything and ‘Project Managed’ everything, arranging for various trades, Matt (Plumber) Richard (Plasterer) Paul (Flooring) and Nathan and Paul (Electrics) to visit in advance and provide ideas and quotes making the financial requirements clear.
On the start date everyone turned up when they should and the only issues were caused by existing things in the house but these were dealt with professionally and without fuss.
We painted in between fitting and Spencer’s advice re sourcing paint etc was so helpful.
In all we’re really pleased with our kitchen, Rigid Kitchens have done a brilliant job and we recommend anyone to check this firm out

24. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von The Rigid Kitchen Company

Morning Mr Perry, thank you for your kind review. I will make sure the words are passed onto the team for you. Whatever you may need going forward, please let us know. We are only around the corner!! Best wishes, Anna

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