Rockymountainreserve Bewertungen 

I signed up for Cobra benefits (medical, dental, and vision) with them after I left my employer. I activated my account on July 1, 2026 and they gladly took my monthly premium. My wife has since visited the dentist several times and also her doctors too and we are finding that the care providers are telling us we do not have coverage. I contacted Rocky Mtn Reserve several times and they constantly say we have coverage. They keep sending our insurance companies (Cigna and Principal) notifications of coverage, but our providers are constantly reaching out and are told, we still are not covered. Every monthly premium has been paid and yet we are told there is no coverage.

We've had enough of the excuses given by Rocky Mtn Reserve. I'm not sure if they are an ethical company, but it's time to go to the BBB and get some help. With a monthly premium for my spouse only at $850, we should be getting much better customer care.

I will begin by saying that any employer using this company for their health benefits admin, is doing a huge disservice to their employees! We have been going back and forth for months now with this company trying to figure out where our money went and which card to use. They have sent multiple cards in a short amount of time, taken considerable charges out of the acc for service fees and given us the runaround. We can't keep track and neither can they apparently since we are getting conflicting information. What makes it worse is that we can't even easily get accurate information by logging into our account. The charges we have incurred from RMR have surpassed any tax saving we might have had by contributing to health savings. So there has been no financial benefit, just a lot of time and frustration. It really feels like they have constructed a system so convoluted that most people will give up or run out of fund just from service fees. We have also questioned if this company is money laundering. Otherwise what is the purpose of moving money around, lack of transparency and exorbitant fees.