Romalarjewelry Bewertungen 

27
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I received my ring and it’s the most beautiful thing I’ve ever seen I’m absolutely obsessed with it. I was kept up to date with the whole shipping process! I got it engraved and everything and it arri... Mehr ansehen

Bewertet mit 3 von 5 Sternen

The ring we received was exactly what we expected and met every need. The price point was okay and the coupon made it worth it. However, even after paying $150 extra for expedited shipping and han... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After ordering a replacement wedding set, it arrived fairly quick and was beautiful. However the wedding band was different than the picture. After contacting customer service, I received a response q... Mehr ansehen

Bewertet mit 4 von 5 Sternen

It went to the wrong address in totally different state at first but thankfully the one who received it was kind enough to mail it to us. The only support reachable was through email, no phone number,... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Is There An Idea Lingering In Your Heart That You’Ve Never Found Elsewhere? Romalarjewelry's Bespoke Service Brings It To Life For You. You Are Not Just A Customer—You Are A Co-Creator. From Listening To Your Story And Vision, To Sketching Designs, Selecting Gemstones, And Handcrafting The Piece, We Are With You Every Step Of The Way. We Weave Your Emotions, Memories, And Personality Into Every Detail, Creating A Ring That Is Truly One-Of-A-Kind In The World. This Is The Ultimate Creative Experience. Your Secret Language Of Love, Personal Mottos, Or Lucky Symbols Can All Become The Most Touching Details In The Design


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

27 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(27)

26 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Absolutely breathtaking

I received my ring and it’s the most beautiful thing I’ve ever seen I’m absolutely obsessed with it. I was kept up to date with the whole shipping process! I got it engraved and everything and it arrived earlier than the website originally quoted. I will purchase from them again for my daughter when she’s older.

27. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service & High Quality

Great! Quality looks great. Every experience has been smooth with great customer service. I would definitely recommend them and will continue purchasing from them in the future.

23. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Romalar Jewelry inferior

The Topaz ring that they advertise is very blue, what I received is almost white. Wish that I could attach pictures so that you can see.

31. Juli 2026
Bewertung ohne vorherige Einladung
Romalarjewelry-Logo

Antwort von Romalarjewelry

Hi Marie,
Thank you for sharing your concern. We understand that address information online can sometimes be confusing. Our company is based in Hong Kong, while our orders are dispatched from our fulfillment facility in Guangdong, China. The Fuzhou, Jiangxi address mentioned in your review does not match our official business or shipping information, so there may have been a misunderstanding. Please feel free to contact us directly, and we would be happy to provide further clarification.
Bests,
Romalar Jewelry

Bewertet mit 4 von 5 Sternen

A Good Experience overall

Shipping was on time and came well packaged. The packaging and presentation was excellent quality. My only complaint would be lack of notifications between placing my order and recieving a notice that the item has shipped. A way to track what step the jewelery is currently at during the creation process ( something like 'Currently cutting gemstone,' or 'polishing and packaging') would be very helpful and help relieve anxiety when ordering from a online overseas retailer.

2. Juli 2026
Bewertet mit 5 von 5 Sternen

Lovely product and great customer service

There was a problem with my initial order due to an error in the ring's description on the company website. The center amethyst stone was significantly smaller than advertised. Romalar was quick to correct their error. The ring's description on their website was changed to the smaller size center stone. But Romalar made a new ring for me with the larger stone that was cited in error on the website. They honored the original price and expedited the new order. I am very pleased with the new ring. It's exactly what I was expecting. The setting is very well made and the amethyst is a lovely and bright shade of purple. I commend the company for taking responsibility for their error, correcting it and making sure I was satisfied . I am so impressed by their product and customer service that I plan to order from them again in the very near future.

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disappointed!

It didn’t look like the picture which I saw!!!!

8. Mai 2026
Romalarjewelry-Logo

Antwort von Romalarjewelry

Dear guest,

Thank you so much for sharing your feedback. We’re truly sorry to hear that what you received didn’t look the way you expected from the picture — that must have been really disappointing.

To help us understand what went wrong, and so we can offer you a thoughtful solution, would you mind sending a few photos to our customer service team when you have a moment? You can reach them at support@romalarjewelry.com. They’ll personally review the details and follow up with a concrete plan to make things right.

We genuinely appreciate your patience and the chance to improve.

Warm regards,
Romalar Jewelry

Bewertet mit 5 von 5 Sternen

Worth the wait

I was a bit annoyed that it was taking time to move from the facility, however my email was answered within 24 hours with an update. My ring came fairly quick after that and honestly it's gorgeous. So, so worth the wait. Excellent craftsmanship. I would 100% order from the again.

30. April 2026
Bewertet mit 1 von 5 Sternen

My ring color and clarity is nothing…

My ring color and clarity is nothing like what the picture looks like. I am very disappointed with this.

28. April 2026
Bewertung ohne vorherige Einladung
Romalarjewelry-Logo

Antwort von Romalarjewelry

Dear customer,

Thank you for sharing your feedback, and we’re truly sorry to hear that the ring’s color and clarity did not meet your expectations, especially compared to the product pictures.

To help resolve this for you as quickly as possible, could you please provide us with your order number and a few photos showing the ring you received? This will allow our customer service team to investigate the issue and offer the best solution

Please reach out to us directly at support@romalarjewelry.comwith your order details and photos, and we’ll prioritize your case.

We appreciate your patience and the chance to make things right.

Best regards,
Romalar Jewelry Customer Support

Bewertet mit 5 von 5 Sternen

After ordering a replacement wedding…

After ordering a replacement wedding set, it arrived fairly quick and was beautiful. However the wedding band was different than the picture. After contacting customer service, I received a response quickly, uploaded a photo of what I received and was sent a replacement band free of charge. The new band just arrived and is gorgeous! Very happy with my order! Thank You!

27. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a really great experience

I had a really great experience with Romalar Jewelry. The ring looks even more beautiful in person, the quality feels solid, and it has such an elegant, delicate design. It honestly exceeded my expectations.
Shipping was smooth and everything arrived well-packaged, which I really appreciated. You can tell they pay attention to details, not just in the jewelry but in the whole experience.

24. März 2026
Bewertung ohne vorherige Einladung

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