Roofriendly Bewertungen 

96
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First class company . fitted windows last year in my 19 30s semi detached house highly trained friendly fitters did a brilliant job even though older homes can be more tricky t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The fitter was absolutely delightful. Prompt, friendly and reliable. As for the windows, they are just brilliant and expertly fitted. The house feels brighter and much more comfortable. Even in the ve... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ashley arrived on time and introduced himself. He was very professional with the work he carried out. He did an amazing job on his own and we were left very satisfied. We would recommend the company t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic product ( front composite door) and a brilliant range of products at a reasonable cost. Everybody from the admin team, fitters and all others involved made the process of having a new door... Mehr ansehen

Unternehmensdetails

  1. Lieferant von PVC-Fenstern

Vom Unternehmen geschrieben

Roofriendly are one of Lincolnshire's oldest suppliers of double glazing and home improvement products across Lincolnshire. We're family run & during the last 22 years, our highly skilled team have completed over 15,000 installations of windows, doors and conservatory's across Lincolnshire and Nottinghamshire.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

96 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 40 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(96)

80 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Bought a replacement front door from…

Bought a replacement front door from Roofriendly and couldn't be happier. The sales process was straightforward, the payment terms clear and a very professional installation job done by Ashley.
Delighted with the results and would recommend to family and friends

22. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommend Roofriendly

Dealing with Roofriendly has been a pleasure from the start. They have fitted a large new conservatory roof for us and we are highly delighted by everything. The project has been dealt with quickly and very proficiently. The technicians, Luke and Chris, were excellent and we are very pleased with everything. Fully recommended.

7. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Reported my conservatory door was…

Reported my conservatory door was faulty, jack called to check, he made adjustments and all was soon put right, he was very polite and professional,
Over the years I have been a very satisfied customer of Roofrendly, and would highly recommend them to anyone
Thank you
Regards
Malcolm Lee Mbe

12. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

The most sexist company in Lincolnshire?

I was really happy with the product and the fitting and fitters but the sales are both inefficient and heavy handed.
It's also the most hilariously sexist company I've come across in years! Feels like they're selling a product to clean living American housewives of the 1950s! Quite bizarre.

4. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Roofreindly did some work for us…

Roofreindly did some work for us 18months ago and the after care has been appalling. As previously reported not responding to emails and phone calls. And not delivering on promises. Seems once the money was banked for initial work done, hands washed and not interested. We have now had to go to an alternative business to rectify the problem. Very disappointing

1. November 2023
Bewertung ohne vorherige Einladung
Roofriendly-Logo

Antwort von Roofriendly

Dear Mr Tippett.
Obviously, it is disappointing to receive this feedback from yourself.
In March 2021 we replaced the windows at your property and you informed us you would like to keep the old aluminium windows which we removed. In February 2022 you approached us again to install new French doors in your timber cladded cabin at the bottom of your garden. You also asked if we could also install 3 of your old aluminium windows in the cabin. We agreed to this and installed these in July 2022. At no point did we agree to provide a warranty for these windows as they were not our product, had been stored outside for 16 months and were used items. You have been in contact with us several times as you have been having issues with the windows leaking. As a gesture of goodwill we have visited you on 4 separate occasions to try and remedy the issues you were having. After further discussion with yourself it was agreed the aluminium windows were in need of replacement and you asked us to provide a quote to replace these. We offered you a greatly reduced quote for double glazed windows as you are an existing customer of ours, however, we did make the error of putting triple glazed windows on the quote instead of double. We informed you of this and you accused us of lying to you and trying to overcharge you and you expected a further discount which we were unable to provide. Unfortunately, you decided to cancel your order with us. I apologise that we could not fulfil your expectations on this occasion.
On a positive note, I am pleased you have not reported any issues with the new windows and French door we supplied and installed throughout your property.
Kind Regards
Helen, Roofriendly.

Bewertet mit 1 von 5 Sternen

Awful from start to finish

Awful from start to finish, sales, installation and owner who doesn't reply to emails.

13. Juli 2023
Bewertung ohne vorherige Einladung
Roofriendly-Logo

Antwort von Roofriendly

Thank you for taking the time to leave feedback. It is difficult to respond without further information. If we were so awful at the point of sales why go forward with the work? We have a 14 day cooling off period so ample opportunity to cancel if you were not happy.

Bewertet mit 5 von 5 Sternen

Quote for back door

Just had a quote from Mike for a new door. He was extremely knowledgeable and professional and explained everything in detail.
Many thanks

11. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very impressed with the prompt and…

Very impressed with the prompt and professional response to sort a window installed over six years ago. Sales are not pushy and they pride themselves on friendly and local service. Thank you for your work.

Simon May

14. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Future proofing home with Roofriendly.

Am future proofing our home and finally got round to looking at replacement windows. I have used Roofriendly in the past for soffits, fascia, guttering, and a replacement front door and side panels so I approached them with a good degree of confidence. I ordered (Initially) two replacement triple glazed windows and was given an installation date - sadly this was missed, together with a second date due to our delegated installer going sick and being sent off to hospital - this could not be helped and we accepted the delay. A new date was given and the installers turned up promptly on time. We were expecting a two day installation timescale - these two guys worked non-stop, quietly (no music thank goodness) and were able to complete the installation to a high standard in a single day. They were very experienced, professional, quiet, neat and tidy and when they had finished the windows looked immaculate and the rooms were vacuumed and dusted. The windows work smoothly and look beautifully finished - far better than the old installations. We have already ordered the replacement windows for all the other windows in our bungalow.

14. Februar 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr