Routine Wellness Bewertungen 

429
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I canceled my subscription 7/2024 and got a charge from them for a product I didn't order for $49.32. I asked for refund and an explanation. There response was vague and wanted shipping label and ord... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As I have been getting older, my hair has been getting so thin and frail. I was finding pieces of my hair everywhere- on my clothes, pillow and everywhere throughout the house. I was desperate to fi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The fact that I could purchase the sample pack first.. I was then sold on the product itself plus the scents to choose from are delicious (customer service replied quick when I asked a question)

Bewertet mit 3 von 5 Sternen

I have normal hair but have always had a lot fall out during shampooing or brushing. As I get older, post menopause, I was concerned it was getting thinner and possibly wouldn't grow back. I got sucke... Mehr ansehen

Unternehmensdetails


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3,6

Akzeptabel

TrustScore 3.5 von 5

429 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 26 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(429)

266 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Point positif

Point positif : ca aide bien a se repérer ( quand sa fonctionne bien !

Negatif : Pour plus de 11 euros cette application devrait avoir moins de beug et plus de possibilités , pouvoir mettre des point en attente de reseau sur l'emplacement désirer car selon les villages pas de reseau donc pas de point
A l'emplacement exacte . Il faut le faire en manipulant manuellement une fois le reseaux retablit donc bien faire afin de ne pas se tromper de client

Les optimisations se font tres mal

Si j'ecoute l'application

Sur le trajet il y a des chiffres qui ne bouge pas par exemple :

1,2,3,186,187 peut importe le reglage de l'optimisation

186 devraient etre 4 zetc

En gros faut tout faire manuelle pour être vraiment dans une bonne organisation

Je tente mais 252 client éparpiller entre ville et village qufaire tout les nombre 1 a 1 c'est pas top

je vais arreter l'abonnement trop de beug parfois les points disparaissent quand la rotation se fait puis mette un temps pour réapparaître
Trop d'inconvénients tant qu'a faire je le fais sans abonnement puis je valide etc mes clients moi meme

13. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bloody rubbish didn’t stop my hair…

Bloody rubbish didn’t stop my hair shedding and made my hair dry and the colour of my hair faded very quickly. Fake reviews on FB every single one saying how fantastic the product is. Don’t waste your money

12. August 2026
Bewertung ohne vorherige Einladung
Routine Wellness-Logo

Antwort von Routine Wellness

Hi Debbie,

We're sorry to hear that Routine Wellness didn't work for you. We understand that everyone's hair is unique and our formula may not work for everyone. Most of our customers begin seeing results after 3–4 months of consistent use, and dermatologists often recommend up to six months to fully experience the benefits of a new haircare routine.

Our products are highly concentrated, so a little goes a long way and each bottle typically lasts longer than expected, and they're formulated with premium ingredients to support healthier, fuller hair. Our shampoo and conditioner are safe for color-treated hair too — about 60% of our customers chemically treat or color their hair, while also being silicone-free, sulfate-free, paraben-free, and SLS-free.

With our formula, we typically recommend using less shampoo and conditioner than you normally would, especially if your hair is of finer texture or more porous. Work a small amount of shampoo into a rich lather, really massaging it into the scalp, then let it rinse through to your ends as you wash it out — this alone is often enough without needing a heavier amount. Double cleansing can also help for the best results, however if you are shampooing freshly colored hair, one wash is fine. When applying conditioner, focus the product from mid-shaft to ends to help prevent buildup, particularly if your scalp tends to get oilier rather quickly. And if you have a richer color tone, finish with a cold water rinse to help seal the hair cuticle and lock in color vibrancy.

We hope you find a product that's the right fit for you, and if you ever have any questions in the future, our team is here to help.

Bewertet mit 5 von 5 Sternen

A Success

After losing a lot of hair due to radiation and glp1 meds, I never considered being able to regrow my hair until I saw this product. I purchased it in May and I’m thrilled to see a difference. My hair is coming back.

25. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I use Routine products because I love the product.

I use Routine products because I can see the difference in my hair. I love their shampoo and their conditioning hair mask. My hair feels silkier, and fuller. I bought it the first time because my hair was so thin and fine. It looks great now.

8. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

No difference to hair loss

I’ve been buying this for 10 months and wanted to give it a chance before commenting. It smells amazing and lasts ages, but in 10 months there is absolutely no difference to my hair loss, therefore I have cancelled my subscription.

10. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I am in remission from cancer and this…

I am in remission from cancer and this has been a blessing to my hair growth journey. It's so humiliating to be bald after your chemo treatments and also while I have been in remission. I researched many possibilities of better hair growth. I can happily say that this has made a huge difference in my hair growth journey. From bald to 3 inches in a few short months is huge. I am beyond grateful for this shampoo and conditioner. Thank you for allowing me to get my life back.

30. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I really thought Routine would not…

I really thought Routine would not work, but after just two weeks I noticed a difference hair stopped dropping out as much and by the third week I had noticed lots of hairs coming through my scalp. I have tried numerous shampoos and it’s the only one that has worked. I have very fine coloured hair and so it’s very noticeable when hair drops out.

20. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Beware with subscriptions

The 2 stars are for the product as is good for my hair and smells lovely.
However, be warned if starting the subscription from the UK. My subscription renewed (I set it for 6mnths so completely forgot), no notifications of upcoming shipment, they took my money (can't do without that money at this stage and product not needed) and shipped the product. When I queried it, their customer service team were responsive and advised an email was sent, which was not received, but was pretty much told there's nothing they can do, so, I'm money down and with a product I don't need (could return for a refund but would likely cost the same to ship back to the US). Fake reviews, and shipping products without prior notification knowing there won't be anything the customer can do once the goods have shipped, I feel, is an underhanded way of running a business.

10. August 2026
Bewertung ohne vorherige Einladung
Routine Wellness-Logo

Antwort von Routine Wellness

Hey Georgie, your subscription renewed on August 5th. TrustPilot does not allow us to upload photos but here is a link to the screenshot of the email we sent to you on August 2, 2026 at 1110PM letting you know your subscription would renew soon: https://www.dropbox.com/scl/fi/zwawlrnkj9ihdffecx022/Screenshot-2026-08-10-at-11.07.59-AM.png?rlkey=du19fb6edrfxnjieyexile045&dl=0


Your subscription renewed on August 5th, and on August 6th we sent you an email letting you know your package shipped. On August 8th, you emailed us asking to cancel the transaction. We had emailed you twice by then - once on August 2nd, and once again August 6th.

Bewertet mit 5 von 5 Sternen

WONDERFUL PRODUCTS THAT WORK & AMAZING SERVICE

I have been using Routine Wellness products now for only 6 months but the difference in my hair is amazing. I used to have handfuls of hair in my comb after every wash, and now nothing, not one single hair. At 77 years old, I'm actually receiving compliments. But even better than the wonderful products, is this company's customer service. I feel I drive them nuts with my questions but each inquiry is handled promptly and satisfactorily. This company is unlike any other I have dealt with over the years and I can't express my gratitude strongly enough, other than an enormous THANK YOU.
Janet Kaye
Melbourne, Australia

10. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve been having a Keratine Brazillion…

I’ve been having a Keratine Brazillion Blow Dry for a few years. After treatment you’re advised to only use paraben and sulphate free shampoo and conditioner. It’s always been difficult to buy these products. So when I saw Routine Wellness advertising their shampoo and conditioner free of these chemicals I decided to give them a try. I’ve also been losing my hair for months. Not only do they leave my hair shiny, frizz free and fuller, my hair loss has been minimal.
At first I thought they were quite expensive but no,each litre bottle will last me months and months, as you only need a small amount of them both. They also smell delicious!
I love these products and I’m so glad I tried them

8. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Proud user of spoiled child

I love this stuff my hair has actually grown at Fuller thicker the curls are back my skin is so shiny my nails stay longer they last longer long now but making any sense and my stomach I have stomach problems and I feel a lot better since I've been using a spoiled child stuff I stand by you 100%

8. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I absolutely love this shampoo and…

I absolutely love this shampoo and conditioner set. I have used this for about 2-3 months & it has filled in my thinning front and made my hair thicken, I love it. I have recommend this to several friends and family. I have health issues but at certain ages you get super thin. If you are on the fence pull the trigger you will not be disappointed 💜💜💜💜

1. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Product doesn't work

Hi, I ordered your product and have been using it for at least 8 weeks. Not only has my hair loss not stopped but it is getting worse. I've attached a photo of the amount of hair I lose after every shampoo. I am so disappointed and would like my money back as advertised. I can return what is left if you want it. Mary Adele Cluck

7. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I was using a pricey “prescription”…

I was using a pricey “prescription” hair care system my daughter gifted me. It was good and so was my hair. Then back-to-back surgeries took a toll; the emotional and physical stress caused serious hair thinning. After research I ordered Routine and noticed new baby hairs within a few weeks. My hair is back to normal and I am a dedicated Routine user forever.

7. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The absolute best products

The absolute best products. I have been using it for several months and my at the difference in my hair! So much of a difference that even my hair stylist has noticed and asked what products I am using. My hair is stronger, hardly sheds anymore, I have lots of new growth coming in (according to my stylist)and looks so much fuller. Love these products!

7. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Made My Hair Loss Worse

Ordered as part of a sale based on the positive reviews on facebook. For me it simply didn't work, after 3 weeks I had much more hair loss then before. I noted this on one of their fb adverts and was quickly blocked from their FB page. I should have realised no company gets only positive feedback. I wasn't rude in my comment, just said for me it made my hair loss worse. Its very poor for a company to remove the negative comments then block.

Company now saying they wanted my order number?? How could I give it - you blocked my from social media and messenger.

3. August 2026
Bewertung ohne vorherige Einladung
Routine Wellness-Logo

Antwort von Routine Wellness

We tried to ask you for more information about your experience with us but you did not provide your order number.

Bewertet mit 5 von 5 Sternen

Amazing!

I have been using routine for about a year and my hair is so healthy again. Fuller and thicker, I wash it every 4 days and it looks and feels amazing. I was loosing hair before and used shampoo that cost almost 100 dollars and it didnt help. I tried routine and loved the way my hair felt.

6. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Better options out tgere

Ordered the shampoo & conditioner. Within seconds got an email saying “complete your order”. Thinking I’d done something wrong I clicked on the link only to find this ordered a second set. Contacted them straight away to cancel and ask for a refund. 24 hours later they came back and said it was cancelled and refund issued. Waited almost 2 weeks, no refund. Raised an issue with my bank - to be then told because I’d don’t this they were no longer prepared to speak to me!
As for the product. I got the coconut one. Smells nice but I need to wash it every day when using as it seems to make my hair greasy within a few hours.

Needless to say I don’t recommend and I won’t be buying it again!

18. Juni 2026
Bewertung ohne vorherige Einladung
Routine Wellness-Logo

Antwort von Routine Wellness

On June 13th, you placed two orders: 705042773 and 7705042535. These orders were placed 40 minutes apart.

You ordered under the email address ending with @me.com
You then contacted us under a different email address ending with @gmail.com and asked to cancel one.

We cancelled one of your orders as soon as you provided your correct email address. So yes, it took us some time to cancel one of your orders because you contacted us from an email address not associated with your order.

You then filed a dispute with your bank on June 19th for the other order that we had not refunded, claiming we had fraudulently charged your card. This was incorrect - we had refunded you already for your original order. We have email receipts to prove this.

Are you okay with us sharing screenshots of our communications here?

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