I canceled my subscription 7/2024 and got a charge from them for a product I didn't order for $49.32. I asked for refund and an explanation. There response was vague and wanted shipping label and ord... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I canceled my subscription 7/2024 and got a charge from them for a product I didn't order for $49.32. I asked for refund and an explanation. There response was vague and wanted shipping label and ord... Mehr ansehen
Unternehmen hat geantwortet
As I have been getting older, my hair has been getting so thin and frail. I was finding pieces of my hair everywhere- on my clothes, pillow and everywhere throughout the house. I was desperate to fi... Mehr ansehen
The fact that I could purchase the sample pack first.. I was then sold on the product itself plus the scents to choose from are delicious (customer service replied quick when I asked a question)
I have normal hair but have always had a lot fall out during shampooing or brushing. As I get older, post menopause, I was concerned it was getting thinner and possibly wouldn't grow back. I got sucke... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 26 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Point positif : ca aide bien a se repérer ( quand sa fonctionne bien !
Negatif : Pour plus de 11 euros cette application devrait avoir moins de beug et plus de possibilités , pouvoir mettre des point en attente de reseau sur l'emplacement désirer car selon les villages pas de reseau donc pas de point
A l'emplacement exacte . Il faut le faire en manipulant manuellement une fois le reseaux retablit donc bien faire afin de ne pas se tromper de client
Les optimisations se font tres mal
Si j'ecoute l'application
Sur le trajet il y a des chiffres qui ne bouge pas par exemple :
1,2,3,186,187 peut importe le reglage de l'optimisation
186 devraient etre 4 zetc
En gros faut tout faire manuelle pour être vraiment dans une bonne organisation
Je tente mais 252 client éparpiller entre ville et village qufaire tout les nombre 1 a 1 c'est pas top
je vais arreter l'abonnement trop de beug parfois les points disparaissent quand la rotation se fait puis mette un temps pour réapparaître
Trop d'inconvénients tant qu'a faire je le fais sans abonnement puis je valide etc mes clients moi meme
Bloody rubbish didn’t stop my hair shedding and made my hair dry and the colour of my hair faded very quickly. Fake reviews on FB every single one saying how fantastic the product is. Don’t waste your money

Antwort von Routine Wellness
Not only are there products great but their customer service is also phenomenal. Highly recommend trying out their supplement and shampoo and conditioner. I have so much new growth bc of these products
After losing a lot of hair due to radiation and glp1 meds, I never considered being able to regrow my hair until I saw this product. I purchased it in May and I’m thrilled to see a difference. My hair is coming back.
I use Routine products because I can see the difference in my hair. I love their shampoo and their conditioning hair mask. My hair feels silkier, and fuller. I bought it the first time because my hair was so thin and fine. It looks great now.
I’ve been buying this for 10 months and wanted to give it a chance before commenting. It smells amazing and lasts ages, but in 10 months there is absolutely no difference to my hair loss, therefore I have cancelled my subscription.
I am in remission from cancer and this has been a blessing to my hair growth journey. It's so humiliating to be bald after your chemo treatments and also while I have been in remission. I researched many possibilities of better hair growth. I can happily say that this has made a huge difference in my hair growth journey. From bald to 3 inches in a few short months is huge. I am beyond grateful for this shampoo and conditioner. Thank you for allowing me to get my life back.
I really thought Routine would not work, but after just two weeks I noticed a difference hair stopped dropping out as much and by the third week I had noticed lots of hairs coming through my scalp. I have tried numerous shampoos and it’s the only one that has worked. I have very fine coloured hair and so it’s very noticeable when hair drops out.
The 2 stars are for the product as is good for my hair and smells lovely.
However, be warned if starting the subscription from the UK. My subscription renewed (I set it for 6mnths so completely forgot), no notifications of upcoming shipment, they took my money (can't do without that money at this stage and product not needed) and shipped the product. When I queried it, their customer service team were responsive and advised an email was sent, which was not received, but was pretty much told there's nothing they can do, so, I'm money down and with a product I don't need (could return for a refund but would likely cost the same to ship back to the US). Fake reviews, and shipping products without prior notification knowing there won't be anything the customer can do once the goods have shipped, I feel, is an underhanded way of running a business.

Antwort von Routine Wellness
I have been using Routine Wellness products now for only 6 months but the difference in my hair is amazing. I used to have handfuls of hair in my comb after every wash, and now nothing, not one single hair. At 77 years old, I'm actually receiving compliments. But even better than the wonderful products, is this company's customer service. I feel I drive them nuts with my questions but each inquiry is handled promptly and satisfactorily. This company is unlike any other I have dealt with over the years and I can't express my gratitude strongly enough, other than an enormous THANK YOU.
Janet Kaye
Melbourne, Australia
I’ve been having a Keratine Brazillion Blow Dry for a few years. After treatment you’re advised to only use paraben and sulphate free shampoo and conditioner. It’s always been difficult to buy these products. So when I saw Routine Wellness advertising their shampoo and conditioner free of these chemicals I decided to give them a try. I’ve also been losing my hair for months. Not only do they leave my hair shiny, frizz free and fuller, my hair loss has been minimal.
At first I thought they were quite expensive but no,each litre bottle will last me months and months, as you only need a small amount of them both. They also smell delicious!
I love these products and I’m so glad I tried them
I love this stuff my hair has actually grown at Fuller thicker the curls are back my skin is so shiny my nails stay longer they last longer long now but making any sense and my stomach I have stomach problems and I feel a lot better since I've been using a spoiled child stuff I stand by you 100%
I absolutely love this shampoo and conditioner set. I have used this for about 2-3 months & it has filled in my thinning front and made my hair thicken, I love it. I have recommend this to several friends and family. I have health issues but at certain ages you get super thin. If you are on the fence pull the trigger you will not be disappointed 💜💜💜💜
Hi, I ordered your product and have been using it for at least 8 weeks. Not only has my hair loss not stopped but it is getting worse. I've attached a photo of the amount of hair I lose after every shampoo. I am so disappointed and would like my money back as advertised. I can return what is left if you want it. Mary Adele Cluck
I was using a pricey “prescription” hair care system my daughter gifted me. It was good and so was my hair. Then back-to-back surgeries took a toll; the emotional and physical stress caused serious hair thinning. After research I ordered Routine and noticed new baby hairs within a few weeks. My hair is back to normal and I am a dedicated Routine user forever.
The absolute best products. I have been using it for several months and my at the difference in my hair! So much of a difference that even my hair stylist has noticed and asked what products I am using. My hair is stronger, hardly sheds anymore, I have lots of new growth coming in (according to my stylist)and looks so much fuller. Love these products!
Ordered as part of a sale based on the positive reviews on facebook. For me it simply didn't work, after 3 weeks I had much more hair loss then before. I noted this on one of their fb adverts and was quickly blocked from their FB page. I should have realised no company gets only positive feedback. I wasn't rude in my comment, just said for me it made my hair loss worse. Its very poor for a company to remove the negative comments then block.
Company now saying they wanted my order number?? How could I give it - you blocked my from social media and messenger.

Antwort von Routine Wellness
I have been using routine for about a year and my hair is so healthy again. Fuller and thicker, I wash it every 4 days and it looks and feels amazing. I was loosing hair before and used shampoo that cost almost 100 dollars and it didnt help. I tried routine and loved the way my hair felt.
i found the shampoo really good and have improved my hair loss the conditioner not so good but when said in email was pleased with response from routine wellness team
Ordered the shampoo & conditioner. Within seconds got an email saying “complete your order”. Thinking I’d done something wrong I clicked on the link only to find this ordered a second set. Contacted them straight away to cancel and ask for a refund. 24 hours later they came back and said it was cancelled and refund issued. Waited almost 2 weeks, no refund. Raised an issue with my bank - to be then told because I’d don’t this they were no longer prepared to speak to me!
As for the product. I got the coconut one. Smells nice but I need to wash it every day when using as it seems to make my hair greasy within a few hours.
Needless to say I don’t recommend and I won’t be buying it again!

Antwort von Routine Wellness
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