Royal Cars Bewertungen 

Pick up from the JR, I was outside ENT which is West Wing. The whole layout is confusing and it was dark. Couple of phone calls to me from the driver sorted it. Careful considerate driving too, must have so much patience, cyclists cutting across and very busy - typical at 5pm....so thank you.

Disgusted by last ride with them, driver was insulting and being racist 🤮🤮 and on top of that drivers do everything to overcharge.

Very nice driver, as usual.

Perfect - recommended

Friendly, polite driver, arrived guickly to pick me up, so no long wait.

Great driver . Efficient and punctual . Would use again

Really friendly and really helpful. Went out of his way to help my kid when she needed it on her trip. Thank you.

Very nice taxidriver
He tried to avoid the traffic jam and arrived on time

Car arrived in plenty of time and was very helpful when we had to make a u turn after a minute because of a forgotten item. Lovely clean car, relaxing drive. Thank you

Prompt driver. Smooth journey

On time and driver very helpful.

Through the app, the price was £19.30; paying directly was £28.90! I’ll try Uber next time.

Our driver was very pleasant, the journey smooth.
We requested a taxi on line. It arrived almost immediately. The automatic notifications were spot on.
Thank you.

There was a blockage en route and instead of turning and trying to find an alternative route, which was possible (I discovered afterwards). I had to get out and walk for 12 minutes with a heavy bag. The driver still charged me full price.

I have used Royal cars a lot in the past and they were always reliable. Last week I ordered a car at Oxford station using the App. It pulled up within 4 minutes, right in front of me. Super I thought. Two people got out and the app flashed saying the car was changed and now 20 minutes away. Someone else got into the car in front of me and drove off.

I then watched as the newly allocated car drove into Oxford and was three streets away saying 11 minutes to get to me. It then turned south and headed out of the city towards the ring round and went back to 19 minutes to arrive. At that point I cancelled. 20 minutes standing in the rain and the prospect of a further 20. No thanks.

These folks used to be great but the App is crippling them. Why would a driver already in the city centre head out only to come back in. There were no road blocks, traffic or issues. It was 8pm.

I wrote a nice letter of complaint and heard nothing back. No apology. Nothing. That says it all.

I won't use them again. My husband is infinitely more reliable.

Excellent service, booking experience, and location. Tallal was both friendly and efficient! I will always highly recommend Royal Cars!

Great Service from the Automated telephone service to the driver A.Fatteh. keep up the good work. Thank you!

Prompt, Polite, & Professional.

I have had many very bad experiences with Royal cars, but this morning, the driver, was courteous, professional and helpful, which I have to say was a blessed relief