Runkd Bewertungen 

Jeg var meget spændt på at bestille herfra. Men alt er gået fint. Helt fra bestilling til levering. Har netop handlet der for 2. gang. Er taknemmelig for at kunne købe de eneste sko jeg kan holde ud at gå i til halv pris i forhold til Dk priser med fri fragt herfra.

Over the moon with the service and my Trainers. Thanks will definitely use again.

Billigst sted at købe Brooks Ghost 14. God kommunikation med sælger. Hurtig forsendelse selvom de kommer fra Italien. Bestilte mandag og de kom torsdag med PostNord. Meget tilfreds

Bought Brooks trainers for my husband brilliant price and speedy delivery

I have ordered on 06th of January 2023. Today 22th January 2023. I have no idea where is my Parcel and what is going on. Runkd aren’t responding to my emails. Unfortunately it’s not trustable.

Update

Today 1st of February still no any news regarding parcel

trainers not arrived at fedex despite saying it was delivered
have emailed them but no reply as yet

would deter anyone else thinking about this until more evidence that this is legit

Amazing service! Fast reply and delivery! 5-stars rated!

Estimados señores, en un mes que llevo reclamando mi pedido, siempre me han contestado lo mismo echándole la culpa al transportista. La responsabilidad hacia el cliente es de ustedes, no vale estar escudándose en el transporte, porque en mi caso, y como tenían las mismas zapatillas en stock, les he solicitado que me enviaran otras, y que reclamasen al transportista las anteriores, a lo que se han negado. La responsabilidad de los pedidos es de ustedes, así que déjense de escudar en el transportista, busquen soluciones y cumplan con los clientes, que son los que pagan. Un saludo.

Was nervous to purchase due to reviews but glad I did! No issues, trainers arrived and at a good price.

Despite my initial nervousness, all worked well. Paid for FedEx delivery. Still WAY cheaper in total than elsewhere for a pair of shoes that were hard to find. Easy to track and arrived when stated.

I took a chance after reading the bad reviews and ordered some expensive shoes. Yes my order came from Italy, no I didn't have any issues. Order was despatched the day after my order. They provided tracking info all the way from Italy to UK. It took two weeks and two of those days were postal strikes. No I don't work for for Runkd. I can't fault them!

After reading the reviews for this site, I very nervously placed an order for a pair of On trainers I couldn’t get in my size anywhere in the UK.

Perhaps they’ve updated the website after feedback but personally, I found the whole experience very transparent and efficient. This is why I wanted to post a review in case anyone else is concerned.

I think it’s very obvious that shipping is from Italy and therefore subject to UK customs post Brexit (but only for orders over £135, which mine wasn’t)

Also very clear standard shipping can take up to 25 days. So I paid another £2 for FedEx and the order came within a week as promised with full tracking.

Would definitely use again. So happy to have been able to get hold of these trainers and a good experience all round.

I ordered a pair of on trainers on a Sunday and they were delivered to Liverpool on Tuesday morning despite coming from Italy.Fantastic service and price which was 30 pound cheaper than everybody else's

Despite the UK website address, all orders come from Italy (according to their customer service rep). THIS IS NOT CLEARLY STATED. When selecting a courier option, it doesn't show that the standard option of Parcel Force will be 25 days+ (optimistic) and it does NOT say that you will then likely have a customs charge when it arrives. I've had great experiences with Parcel Force where I live with deliveries usually within 2-3 days max, so I thought I was paying extra shipping charges for a great courier service. Runkd have my money and my order is still sat in an a depot in Italy as it has done for 2 weeks. I thought I found a good deal on their website but I had no idea about any of this and the customer service rep only replied to send me a screenshot of how this information is even hidden in a popup window! To get to the popup window you need to click a link that doesn't even suggest it is about this important information. It doesn't get more misleading than that. DO NOT USE (unless you are in Italy, or don't like money or time). I have probably thrown away £91.08 and now need to shell out more to get my item elsewhere because I needed it within a week.

Ordered a pair of trail shoes and not knowing they where coming from Italy. Thinking oh no what have I done seeing a lot of people saying there are scam. Im afraid my trainer came in 6 days had a postage reminder where they were and when they arrived in England Trainers came in normal box just perfect super happy its a AAAA+++ for RUNKD.

Ordered product in October. Its now approaching March and still not received product. After constant requests of a refund, they arrogantly continue to say ‘we are waiting to here from parcel service’. Do not order from this website. Im not the only one.

Wish I had read these reviews before buying my trainers. Purchased on 20th December 2020 and still no notification that they have been shipped.

Follow up:

After waiting for 30 days for trainers to arrive, they turned up yesterday.

Unfortunately they dont fit and now have to be returned. Checked return policy and you have pay the postage fee. Checked with different couriers and to post back to Italy, it costs the same price as the trainers! Now stuck with the trainers!

UK buyers beware!!

Just avoid - 25 days to deliver trainers!!!! In 2020? Save yourself the weeks of tracking a package crawling from somewhere in Europe on a Donkey.
Putting the letters “6/25” at the end of a sentence does not clearly indicate that “standard delivery” of an item may take between 6 and 25 days - it looks like maths or some of supplier code - bad comms, misleading and just accept and apologies please.

Still waiting for trainers. Cost over £100 and I’m worried I’m not going to see them or my money...
Edit. I’m still waiting. The trainers appear to be sat in an Italian sorting office.
I’d rather pay for shipping and the company use a reliable courier. This is ridiculous!
I can’t even get a response from the company now so I doubt I’ll get a refund anytime soon!