Amazing experience at Scamp and Dude Brighton today. I found the perfect dress to wear to a Summer wedding, great quality and fit. The staff in store were so lovely and what really stood out was their... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I love scamp and dude products and have been buying them for years. Most recently I purchased in store a pair of jeans which I loved, I had been looking for a decent pair of jeans for sometime and the... Mehr ansehen
I ordered a t-shirt and it was quite nice. Since then I have received multiple emails every single day. I had three yesterday within a 5 hour window. I've had to unsubscribe. It's a shame because I th... Mehr ansehen
Absolutely in love with clothes !! Quality is outstanding!! Also Customer Service a specially Holly !! It’s been so helpful and understanding through all my queries !! You really forget that there is... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Famous for its superpower infused leopard and lightning bolt loungewear and vibrant designs, Scamp & Dude is a British purpose led brand with a huge heart.
Kontaktinformationen
62 High Street, Marlow, SL7 1AH, Marlow , Vereinigtes Königreich
- helpme@scampanddude.com
- www.scampanddude.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Superb customer service.
This company is just fantastic. Great ethics and wonderful clothing.
If there is ever an issue the customer service is second to none, be it on line or I store.
I had to contact them online after a small tear in the seam appear and they were so helpful, providing a returns label and sending a replacement out asap.
Totally fabulous
Smashing Birthday Spree 🎂
Was looking forward to my birthday shopping trip and was greeted at the Brighton store by a lovely smiling Emma and invited to have a glass of fizz while I browsed. You can't really start a shopping spree better than that, can you?! Ange, Carly and Ria were also fabulously helpful, finding me ideas to try, checking for my size if it wasn't on the rail, and seeking out newness, as well as looking after my purchases for me while I went to the theatre for my birthday treat! 🎂 Thank you all so much ❤️ ⚡️
Brilliant customer service in the…
Brilliant customer service in the Brighton store. Angie was so patient and helpful. They always have lots of other sizes in the stockroom!
Customer service second to none …
The clothes are fabulous as usual but the customer service from Holly was also amazing! Holly fixed a problem with the delivery address on my parcel and kept me up to date every step of the way, ensuring that I received my goodies. . Thank you Holly 🙏
Excellent customer service
I have used scamp and dudes customer service a couple of times and they have been absolutely superb - efficient and polite - would totally recommend
Scamp and Dude Customer Services
Scamp and Dude Customer Service are really helpful to deal with. I recently have contacted them on 2 separate occasions and have had quick responses both times.
Service over and above the norm
Service over and above the norm. I cannot recommend the sales team, particularly in Brighton, who sent out the coat I wanted and explained what I needed to do to claim back the VAT. From the beginning to the end they made the experience so easy and personal.
Great Staff
Visited Clarks Village Outlet yesterday. Really lovely staff and great clothes. Loving the pockets in dresses and cardigans along with the dayglo colours.
I bought 3 great items and will be back. Thank you ladies for your help choosing items x

Antwort von Scamp & Dude
I absolutely love Scamp & Dude clothes
I absolutely love Scamp & Dude clothes! Excellent quality & fabulous customer service. Clothes always feel quality, pockets are great & lovely fabrics. It's a shame returns have to be paid for, as it's not always easy to work out which size is best! Love the original colourful leopard print designs & would love to see more of those prints back aswell! Thank you S&D keep up the super work ⚡️🩷 x

Antwort von Scamp & Dude
The best Customer Service Department that actually delivers !
I had to return a dress because it was faulty. Debs at Customer Services was brilliant. Within a few minutes she had replied to my email and sent me a free returns label. I sent her a copy of my tracking receipt and a replacement was sent out immediately. How refreshing to speak to a Customer Services department that actually service their customers. Good job Scamp & Dude and many thanks again Debs ! The dress is fabulous too by the way!

Antwort von Scamp & Dude
Great jeans - Authentic Light Indigo Boyfriend Jeans
Ordered Authentic Light Indigo Boyfriend Jeans. Sadly original parcel not delivered. Contacted Customer Service and my issue was resolved quickly. Kept informed throughout. Replacement received and jeans perfect fit. Special thanks to Holly who helped me through the process.

Antwort von Scamp & Dude
Made for tall women
I liked the look of the clothes but my purchases ended in disappointment. I ordered 2 different items in different sizes. Neither of them fitted anywhere in spite of making checks about sizing before I bought. The dress - a size smaller than I would usually buy, was like a tent and made for a woman of Amazonian height, making the neckline, shoulder line and sleeves a disaster … likewise the sleeves on the top (my usual size) in a mesh fabric meant they wouldn’t stay up when I turned them back. I am 5’ 3”. As S&D offer petite sizing, I lost the will to live over exchange. If petite sizes are offered I may try again. However, at £3.95 for postage and then again for return the purchase risk from S&D has really put me off.

Antwort von Scamp & Dude
Scamp and Dude - amazing customer support
I absolutely love Scamp and Dude clothes (and ethos!) but for the first time ever something I had bought I didn’t like, so I sent it back but after returning it via InPost it had got lost. I contacted Scamp and Dude customer services and the brilliant Debs had sorted a refund within minutes. The customer service is as brilliant as the clothes 😊

Antwort von Scamp & Dude
I love scamp and dude but…
I love scamp and dude. I’m one of their original customers from back in 2016!
However, I’m disappointed that a company that is now stocked on next online, has reported significant growth and is a multi million pound company, still charges for returns.
… a bit stink to say the least.
It’s put me off purchasing especially when the sizing is a little inconsistent across the range.
They’re no longer a small brand and free returns is a little nod to say - we appreciate you, their customers.

Antwort von Scamp & Dude
Brilliant customer service
I have had to contact scamp and dude a few times with some questions about the preloved area and an exchange that I needed and their customer service/support is amazing. They respond to emails instantly and answer the phone. They treat you like you’re important and sort issues instantly. I will keep shopping here because I know they actually care. (Debs was amazing).

Antwort von Scamp & Dude
Excellent customer service
Excellent customer service - an IT glitch meant to couldn’t return/exchange my items but customers services sorted it out for me within day. I forgot to include the free gift I had with the original order and as a goodwill gesture I was able to keep it. Alongside this kindness - the clothes are of good quality fit and stylish!!
Great customer service
Great customer service in honouring a discount retrospectively due to a stock issue. Debs was extremely attentive and resolved my issue quickly.

Antwort von Scamp & Dude
Carly and Emma in the Brighton store
Carly and Emma in the Brighton store. Brilliant customer service. Great personalities will certainly be going back again as so many nice things on my wish list. Thank you Carly and Emma
Really love this company
Really love this company. They have original and different designs which stand out. I have bought a bag, a dress and some sweatpants and they have all been really good quality and well made.
Their customer care is fantastic. I recently spoke to Deborah and she was so nice and helpful. I would definitely recommend this company

Antwort von Scamp & Dude
Special recognition to Debs in customer service
Debs in Customer Service is such a special human and was totally amazing and was so very helpful. This company is amazing went above and beyond to exchange and item for me and my very special friend Lottie. I will never forget your caring kindness. Thankyou again.

Antwort von Scamp & Dude
So funktioniert Trustpilot
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