My Scentify tower diffuser just died at approx. 18 mon of age. Such a short lifespan for $229+tax+$30/bottle of oil. Company offered to replace at 50% discount but its left such a bad aftertaste that... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Quick delivery – as always! This sent is really popular with my buyers. Cold sent throw is always great and smells lovely when the candle is in use!
The oils seem to be spot on but not at all happy with how the CLP’s are sent (A4 sheet of 24 labels folded in half then in half again) they are not not fit to be used.
Unternehmen hat geantwortet
Its pleasure to find some one will do what they say. past experience Time ordered in mid April received 2nd June three dead plants( I wish now to apology to the delivery people who had had the unfores... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Scentify UK is a specialist supplier of fragrance oils for candle making, wax melts, home fragrance and cosmetic applications. Our range is built around consistent, high-performing scents that makers can rely on, whether you're testing small batches or scaling production. We also supply fragrance solutions for room sprays, reed diffusers and wider home scenting applications, giving you flexibility across your product range. Every fragrance is supported with clear technical documentation, including CLP, SDS and IFRA, so you can work with confidence and stay compliant. We offer a wide selection of trending, classic and exclusive scents, designed to perform well while remaining accessible for both new and experienced makers. Orders are dispatched quickly from the UK, with free CLP labels included to support your workflow. Scentify is built on clarity, reliability and ease of use - helping you create products your customers come back for.
Kontaktinformationen
C4 Goldbank Business Park, Wilton Road, DN364AW, Humberston, Vereinigtes Königreich
- 07760469101
- info@scentify.co.uk
- www.scentify.co.uk
4,4
Hervorragend
386 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent !!
Really quick delivery
Good prices
Great packaging to protect products ordered
Will definitely be ordering for here again
6. Oktober 2021
Antwort von SCENTIFY UK
Thank you for the fabulous review, we are thrilled you are happy with everything and we look forward to working with you again soon :)
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
first class service and delivery
5. Oktober 2021
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Quick service and helpful on pickup
1. Oktober 2021
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Easy to use molds
Easy to use molds, super cute and posted so quick, would recommend this company to anyone :)
14. September 2021
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Good company.
First order was great. Took 4 days from ordering to receive. Good packaging and good communication via texts.
Made another order a couple of days later and received the same good service.
Will be my go to for fragrance oils.
Lovely scents.
4. September 2021
Antwort von SCENTIFY UK
This is wonderful to hear and we are pleased you are happy with our service :)
Pink lemonade is to die for and is my…
Pink lemonade is to die for and is my best seller.
3. September 2021
Antwort von SCENTIFY UK
It really is! One of our personal favs too :)
Good quality moulds and fast delivery
2. September 2021
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Wrong wax sent, won't rectify. Rude customer service
I purchased a bag of ecosoya PB and a bag of ecococo PB from this store with delivery to Spain. Instead, I was sent two random bags of pillar blend with no label on. I was concerned that they cannot be sure what wax was sent to me, as the order was incorrect and not labelled. The customer service rep said she 'thinks' it's soy, then changed her mind and said she's sure it's soy, after I said I need to be sure. I asked for a replacement order, as I do really need to be sure which wax I'm using. Even stating that I am happy to pay customs charges again, I just want what I ordered. After some reluctance and a little saltiness from the customer service rep, they agreed to send me the order again. So, I waited for the replacement order and paid customs charges yet again. After all this I still was not sent a replacement order, just one bag of ecococo. When I told the team that they have yet again sent me the wrong order, they said they didn't agree to re-send my order. So, as a result I paid customs feed twice for some random bags of wax that could be paraffin. There are so many reputable retailers that sell Kerax, I would not trust this brand. I am considering reporting this incident to Kerax. What a waste of time!
17. August 2021
Bewertung ohne vorherige Einladung
Antwort von SCENTIFY UK
We are sorry you experienced an issue with your order. We unfortunately made a mistake and accidentally sent you 2 bags of the same wax. As they were labelled (as per the image you sent to us) we knew exactly what we had done and so we rectified the issue immediately by sending the correct 2nd bag of wax out. We also offered for you to keep the original incorrect wax for the inconvenience and you were happy with this.
Unfortunately after delivery you emailed to say you were not happy again as you were expecting more free bags of wax as well as the replacement and this was not offered nor discussed via our email conversation. We informed you that the wax was 100% EcoSoya Pillar Blend and that mistakes can sometimes happen.
We rectified it professionally and efficiently but unfortunately this still did not make you happy. We wish you all the best with your candle making :)
I recently ordered off truly personal…
I recently ordered off truly personal and my items came the following day really good service and I’ll be making another order soon. Thanks!
13. August 2021
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Amazing service & products
10. August 2021
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Sweet aroma for my diffuser. Love it.
Bought this oil for my diffuser. It smells so good. Sweet aroma everytime I enter my room. Love it. Will buy more in future.
9. August 2021
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Very good service and quick delivery
Very good service and quick delivery, will definitely be back
2. August 2021
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Antwort von SCENTIFY UK
Merci! C'est merveilleux à entendre et nous rend très heureux :)
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
100% recommend great products and will…
100% recommend great products and will be back for more in the near future
9. Juli 2021
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
Super happy customer
Ordered moulds from these guys last week, they were dispatched and delivered very quickly and they are fab quality. I'll definitely be using them again and for other products too.
6. Juli 2021
Antwort von SCENTIFY UK
This is fantastic, thank you so much for taking the time to leave us this excellent feedback, we very much appreciate it :)
Amazing products + speedy delivery
Amazing products + speedy delivery, highly recommend :)
6. Juli 2021
Antwort von SCENTIFY UK
Thank you! This is wonderful to hear and makes us very happy :)
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