School Uniform Shop Bewertungen 

388
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very easy to deal with. Ordering from the website is clear. Delivery was exceptional. Needed a different size for one item and this was easy to do with a freehold return. Great experience

Bewertet mit 5 von 5 Sternen

Amazing my daughter was over the moon with her school skirt after spending ages trying to find the one she would like definitely will order from them again

Bewertet mit 5 von 5 Sternen

Initially the service was poor - delayed delivery, poor quality product and no response to my complaint. However, once I contacted the CEO, Luke, direct using his email from a review, everything was p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great quality uniform. My daughter prefers the trousers from here to other outlets we have used previously. Good sizing options and prices. Using Klarna as payment is so good to help struggling famili... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kinderbekleidungsgeschäft

Vom Unternehmen geschrieben

School Uniform Shop has been selling clothing online since 2001, and supply all-ethical School Uniform which is also great value: School Uniform that matters. School Uniform Shop is an approved stockist, and online retailer of the brands One+All, Banner, David Luke, Trutex, Winterbottom's, Akoa, Falcon Sportswear, Juco, Chadwick Teamwear, Grass&Air, Term Footwear, BagBase, William Turner, Carta Sport, Mirak, and Mitre. All of our products are sourced through the manufacturers' official distribution channels in the UK. Our family business values are Ethical, Sustainable, Responsible. To us they are so much more than words - they drive everything we do. This is why we've been recognised over the years for our continuous efforts, always striving for the best for our customers, but at a minimum cost to the planet, and with a positive social impact. Being ethically transparent as a business is so important to us, which means stocking products that are both sustainable and ethically sourced. We "walk that talk", unlike many of our competitors. School Uniform Shop are committed to providing a great service, and premium quality school uniform from trusted brands. We take our role as school uniform suppliers very seriously, our goals are to help preserve the future of our planet for generations to come. Putting us on the right side of history.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

388 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,8

Alle Bewertungen

(388)

57 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Just great from start to finish

Very easy to deal with. Ordering from the website is clear. Delivery was exceptional.
Needed a different size for one item and this was easy to do with a freehold return.
Great experience

19. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service after an unpromising start

Initially the service was poor - delayed delivery, poor quality product and no response to my complaint. However, once I contacted the CEO, Luke, direct using his email from a review, everything was put right almost instantly! I had refunds for my original and return postage for the items that arrived late/didn’t fit plus a replacement pair for the shorts I had kept but which had become faulty. Luke kept me informed all the way through with daily updates and I would definitely use this company again, putting the initial issues down to one of those things that can happen from time to time.

2. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a great experience I had with this…

What a great experience I had with this company. Not only was the choice and quality of clothing really good but the customer service was also outstanding. After submitting my initial order I had to make a number of changes - they dealt with this extremely patiently and with good humour, eventually sending out extra things so that I had what I needed in good time. I wish I’d bought uniform from them years ago

7. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good quality, good customer service

The product we received was of very good quality and it came promptly. The staff couldn't have been more helpful in relation to an exchange due to incorrect size ordering on my part.Well done go to the top of the class

27. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really happy with the quality of the…

Really happy with the quality of the product and the fast next day delivery. I ordered the wrong colour too and the customer service team were so helpful sorting this out for me. Very happy with the service overall!

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely fantastic service

Absolutely fantastic service, honestly so helpful, speedy and considerate, I have used many inform suppliers as this nears them all. Couldn’t recommend highly enough, Lorna

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing!

Over the holidays I struggled tremendously to find shirts for my son with SEN needs and sensory issues, I purchased from the School Uniform Shop, and they were sadly to big, after emails with Becki in customer services they were sent back with a pre paid label from good will and exchanged with the perfect size.

My son is very happy and comfortable with the shirts and has asked for more. Without a shadow of doubt I will purchase again and thank you Becki for your wonderful help.

What a lovely business you have here School Uniform Shop 100% a satisfied customer 😀

20. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great support after delay

UPDATED on 16/09:
Luke from School Uniform Shop went above and beyond to sort this issue quickly for me the day I emailed the support. And the product arrived and was exactly what we needed, which turned this issue into a great experience after all. Will order again and thank you, Luke!

Ordered on Friday, 04/09. Like everyone else was hoping to get a fast delivery. Now Thursday and despite being charged for my order I got no confirmation of it being dispatched to a courier. Tried to Whatsapp yesterday - no response. It's impossible to reach on the phone either. Emailed today and now waiting ...

4. September 2026
Bewertung ohne vorherige Einladung
School Uniform Shop-Logo

Antwort von School Uniform Shop

Hi Asia,

I’m very sorry that your order has been delayed, particularly as you were relying on our next-working-day delivery service.

I would like to investigate exactly what has happened and see what I can do to help. Please email me directly at luke@schooluniformshop.co.uk, including your order number, and I will look into this personally.

Kind regards
Luke

Bewertet mit 3 von 5 Sternen

Good response delivery issues.

Was relying on the next working day delivery, ordered Friday for a Tuesday delivery. Didn't get to the courier until Wednesday and is still "in transit" on Thursday.

An update on my initial review. The company responded and provided an email address and has subsequently given me a refund. 5* follow up service.

So on average a 3*

10. September 2026
Bewertung ohne vorherige Einladung
School Uniform Shop-Logo

Antwort von School Uniform Shop

Hi Alexander,

I’m very sorry that your order has been delayed, particularly as you were relying on our next-working-day delivery service.

I would like to investigate exactly what has happened and see what I can do to help. Please email me directly at luke@schooluniformshop.co.uk, including your order number, and I will look into this personally.

Kind regards
Luke

Bewertet mit 5 von 5 Sternen

Incredible customer service

Update:
Changed review to 5 stars. After the initial hiccup in communication, Luke went above and beyond to inform me of what was happening with my delivery, and it arrived today as promised.
It's extremely refreshing when something does go wrong, to receive fantastic customer service.
The blouses look a fantastic quality and were exactly what I was hoping they would be. Given the fact there were initial issues, but then how quickly they were rectified, how the communication was thorough and exceptional, I would definitely be happy to shop here again.
5 stars based on the customer service I received and the quality of the product.

Thank you.

8. September 2026
Bewertung ohne vorherige Einladung
School Uniform Shop-Logo

Antwort von School Uniform Shop

We are very sorry that your order has been delayed and that we did not contact you proactively with an update. You are quite right to expect an item offered with next-day delivery to arrive within that timeframe, and we understand how frustrating this must be—especially when you have struggled to find the correct fit for your daughter.

We would really like the opportunity to investigate what has happened and get this resolved for you as quickly as possible. Please email me directly at luke@schooluniformshop.co.uk with your order number, and I will personally look into this for you.

Kind regards,
Luke
School Uniform Shop

Bewertet mit 5 von 5 Sternen

Excellent communication, high-quality products.

I've ordered from the School Uniform Shop for the last several years. They always have great stock of all the basics I need, and super fast delivery. This year part of my order was lost by the courier, but customer service rectified this quickly, sending out a replacement that arrived the next day.

Everything I've ordered has been great quality, and long-lasting, particularly the David Luke boys' school trousers.

Excellent service and communications, definitely my go-to for school uniform.

8. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best School Shop ever

Great quality clothing. Best fit ever as have struggled in the past for size these are proper regular true sizing. Very fast delivery. Always within 1-3 days. Great communication. Cannot recommend enough. Wish I had found you earlier
Would have saved a lot of searching.
Thank you

26. August 2026
Bewertung ohne vorherige Einladung
School Uniform Shop-Logo

Antwort von School Uniform Shop

We are very grateful for your 5-Star review. Thank you for shopping with us and we're glad the uniform fit is spot-on! If there's anything else you need for back-to-school this summer, we'd love to see you again.

Bewertet mit 5 von 5 Sternen

Great quality uniform

Great quality uniform. My daughter prefers the trousers from here to other outlets we have used previously. Good sizing options and prices. Using Klarna as payment is so good to help struggling families budget. The customer service is amazing. Reply to emails fast and helpful with any request.

1. September 2026
Bewertung ohne vorherige Einladung
School Uniform Shop-Logo

Antwort von School Uniform Shop

Thank you for shopping with us - if there's anything else you need for your daughter's back-to-school this summer, we'd love to see you again!

Bewertet mit 5 von 5 Sternen

Great company, smooth transaction, great comms!

Great company, had a school uniform item for my son that I couldn't easily find elsewhere and son is starting year 7, so smooth transaction is important this year. Lovely item, arrived well packaged and on time and great comms from the company throughout. Recommended and will use School Uniform Shop again.

24. August 2026
Bewertung ohne vorherige Einladung
School Uniform Shop-Logo

Antwort von School Uniform Shop

We are very grateful for your kind 5-Star review. Thank you for shopping with us for your son's uniform - if there's anything else you need for back-to-school this summer, we'd love to see you again!

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