The friendly and professional staff at your store were exceptional, especially Imogen who helped us throughout our visit. Imogen made sure that my needs were all met. She made sure that I tried many d... Mehr ansehen
Standort
Standort wechselnAintree Shopping Park, Topham Drive, L9 5AT Liverpool, Lancashire,, GB
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Das sagen Bewerter
We wanted an extra seat to fit into our corner sofa. We were assisted by little Kate again at the Aintree branch. She was courteous, professional and as always patient. She sorted out exactly what we... Mehr ansehen
We visited the Aintree store on the 19/8/26 welcomed and assisted by Imogen, she was very helpful and very patient, also very knowledgeable. She went above and beyond staying later than her finish ti... Mehr ansehen
Great service and informative during ordering at Aintree store. Good communication about where preparation of sofas were up to. Delivery: sofa expected 19/8/26 between 16.55pm/5.20pm. Phone call... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über poltronesofà - Aintree
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben
Kontaktinformationen
Aintree Shopping Park, Topham Drive, L9 5AT, Liverpool, Lancashire,, Vereinigtes Königreich
- 0191 731 3300
4,6
Hervorragend
2382 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very friendly and professional staff
Very friendly and professional staff
delivery on time
2 settees assenbled and checked
excellent service !!!!
11. Juni 2026
Great experience
Great experience from choosing to delivery. Customer advisors ( Tom) so helpful and friendly in the Aintree store.
Furniture arrived 2 weeks before estimated date ( another plus) and the delivery guys were fantastic respected our home and the new sofas, did a very speedy and tidy job !! 10/10 all around .
10. Juni 2026
Lovely showroom helpful patient staff…
Lovely showroom helpful patient staff very friendly
5. Juni 2026
The man who dealt with me was not at…
The man who dealt with us was not at all pushy.
He was really helpful and done his best to get us a good deal.
I think it's important to have a sales person who understands his customer.
We change our furniture regularly and we would use this store again if we were met with such a nice, understanding salesperson.
2. Juni 2026
Si was extremely helpful and very…
Si was extremely helpful and very knowledgeable ans approachable. Thank you :)
30. Mai 2026
Very helpful staff good advice and well…
Very helpful staff good advice and well planned design
4. Juni 2026
Poltrone aintree retail park
Went to poltrone aintree retail park , was greeted by kate ,who looked after me when ordering sofas , what an amazing person so curteous , polite , helpful , told her what my budget was , nothing was too much trouble , she is brilliant , had my sofas ordered in 30 minutes .
1. Juni 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Extremely helpful staff in Aintree store
Staff in Aintree shop were extremely helpful and delivery men were polite and efficient.
3. Juni 2026
Antwort von poltronesofà - Aintree
Good Afternoon,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Kate was very welcoming and…
Kate was very welcoming and professional.
No hard sell, just information to help us make a decision.
Everything explained in simple terms
I would totally recommend
1. Juni 2026
Fantastic service from the moment we…
Fantastic service from the moment we walked through the door, greeted by Simon, he was so helpful, really patience, didn't rush us, we looked at a number of sofas, so much to choose from. We picked the perfect sofa, which was very comfortable in the perfect colour, would definitely recommend going there and ask for Simon to help you.
28. Mai 2026
Another great product from scs sofas…
Another great product from scs sofas where delivered on time the two guys where very professional
30. Mai 2026
I visited a couple of times and saw…
I visited a couple of times and saw Kate. She was very helpful and knowledgeable
30. Mai 2026
Was walked around show room by 2 very…
Was walked around show room by 2 very polite men never felt pressured at any timr
14. Mai 2026
Helpful friendly staff…
Visited your Aintree showroom on 2 occasions. Staff friendly and helpful, On second visit placed an order and awaiting delivery hopefully early July. I was dealt with by a gentleman on my first vuisit and on the second visit when I placed the order it was Kate.
20. Mai 2026
Antwort von poltronesofà - Aintree
Good Afternoon,
Thank you very much for your time today, it was lovely speaking with you.
Thank you again for your feedback following your visit to both stores and we will ensure that your comments are passed on to the relevant teams.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Very happy customer
Great product and friendly efficient service. No fuss delivery and set up.
23. Mai 2026
Very happy with furniture delivery men…
Very happy with furniture delivery men very polite but on bringing the sofa into my living room took some paint off the door frame and said I just need to paint over it which in reality I should not have to do
22. Mai 2026
Antwort von poltronesofà - Aintree
Ciao Sheila,
I hope you are well.
Thank you for taking the time to leave us your review following your delivery.
I am pleased to see that you are happy with your furniture however apologise that there was an issue with the paintwork on your doorframe. I will ensure that your feedback as passed on to our Distribution Centre to help us improve on our customer experience moving forward.
Again we are sorry for any inconvenience caused.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Delivery lads were great
Delivery lads were great, got up 3 flights of stairs to my flat, built couch and took all the cardboard, boss lads, thanks again.
23. Mai 2026
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