The staff allowed us to browse without being to pushy. The experience was very chilled and when we wanted help the staff were very helpful. Your selection of suites is exceptional but I was on a budge... Mehr ansehen
Standort
Standort wechselnUnit 6 Castle Vale Retail Park, Chester Road, B35 6HB Birmingham, West Midlands,, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very good communication to advise delivery slot. Tracking of the vehicle on line so you knew where they were. Excellent service from the two friendly guys, carefully unpacked the chairs from their b... Mehr ansehen
We had a friendly welcome, didn't feel pressured into buying a sofa. Giovanni was so helpful helping us choose the right colour and sofa, he even took the swatch we were interested in, to a different... Mehr ansehen
I visited the store at Castle Vale, once to view and order my suite 04 May, friendly and helpful staff, a good experience. I returned to pay the balance on my 2 seater settee and recliner chair pri... Mehr ansehen
Unternehmensdetails
Über poltronesofà - Castle Vale
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben

Kontaktinformationen
Unit 6 Castle Vale Retail Park, Chester Road, B35 6HB, Birmingham, West Midlands,, Vereinigtes Königreich
- 0121 776 5410
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The staff allowed us to browse without…
The staff allowed us to browse without being to pushy. The experience was very chilled and when we wanted help the staff were very helpful. Your selection of suites is exceptional but I was on a budget and the store allowed me to buy within that budget. The service we got was excellent and I will highly recommend the store to others.
Very happy with the sofa
Very happy with the sofa, no problems at all. Delivery service was excellent, did a great job and very professional. I would recommend to family and friends
Friendly and welcoming experience would recommend
We had a friendly welcome, didn't feel pressured into buying a sofa. Giovanni was so helpful helping us choose the right colour and sofa, he even took the swatch we were interested in, to a different part of the shop (lab) so that we could see what it would look like in daylight, he gave us advice on how our sofa would be delivered in order to get through doorway, and advised us to make sure we were happy and had tried and tested the recliners and USB ports before the deliveryman leaves. We didn't feel under pressure when we were making our mind up. Would definitely recommend to friends and family.
Excellent service from start to finish. Thank you.
Very good communication to advise delivery slot. Tracking of the vehicle on line so you knew where they were. Excellent service from the two friendly guys, carefully unpacked the chairs from their boxes and carried the parts to the living room.
Assembled the chairs, connected to power and checked all working before packing away taking all the packaging with them.
Verwendet eventuell KI als AntworthilfeMehr lesen
It's not what I said I wanted and now…
It's not what I said I wanted and now paper work till I paid my last 1,100 and that's not right so I am not happy with the staff

Antwort von poltronesofà - Castle Vale
Delivery was excellent
Delivery was excellent, set sofa all up and took cardboard away really friendly guys
Excellent Customer Service with Poltronesofa
I visited the store at Castle Vale, once to view and order my suite 04 May, friendly and helpful staff, a good experience.
I returned to pay the balance on my 2 seater settee and recliner chair prior to delivery 28 July. This time I was greeted by Giovanni, a very charming Italian gentleman. The payment process was simple, I really can't compliment the staff enough, particularly Giovanni.
The delivery arrived on time, the lads were pleasant, unpacked my suite a d took away the packaging. A good experience all round, Poltrosofa is an easy and efficient compay to deal with.
I'm happy with my suite decent quality and makes my lounge look supurb. I'd use them again and recommend them to friends and family.
Great delivery service
delivery service was fantastic,the deliveryman were very friendly,polite and professional,treated my property with extreme care,and they also removed all the packaging,top service
The service was excellent and we were…
The service was excellent and we were kept up to date on exactly when our sofa was going to be delivered. The delivery guys were polite and unpacked the sofa, checked it over and removed all rubbish. From ordering to delivery the service provided was perfect, would definitely recommend poltronesofa…….thank you
We received call 7.06am to say they…
We received call 7.06am to say they would be here in 10 minutes and they were unpacked furniture outside bought pieces in by one built by the other very polite very quick explaind plugs to us to recline seats tried them all to make sure they all worked. Left by 7.45am. Can't fault them at all.
GREAT COMMUNICATION
Communication about delivery was excellent. Delivery guys were friendly did a god job and took away all the packaging. Thank you
Everything went smoothly and we was…
Everything went smoothly and we was kept well informed on delivery time
Staff from purchasing sofa to excellent…
Staff from purchasing sofa to excellent customer service to delivery of my sofa
Good experience from.start to finish…
Good experience from.start to finish very helpful shop staff to very helpful delivery guys well done
Your colleagues knew a awful lot about…
Your colleagues knew a awful lot about their products in the store amazing 👏
From ordering our furniture through to…
From ordering our furniture through to delivery , great service .
Great sofas from Poltronesofa…
The sofas are beautiful and extremely comfortable, the 2 delivery guys were friendly and great at getting both sofas into the house and set up where we wanted them, they were done and gone in just over 20 minutes.
We have used SCS on previous occasions and now it has changed to Poltronesofa we will continue to do so, I highly recommend going their showrooms and having a look at wonderful furniture they have to offer.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







